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Greenway Kia North - Service Center

Longwood , FL

4.3
1,637 Reviews
Call Service Center (844) 599-0449

1,637 Reviews of Greenway Kia North - Service Center

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October 18, 2023

I brought my car in a they took it right in the attendant was very nice and friendly they even washed my car the service at Greenway Kia is awesome More

by TEEWILLIAMS371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Oct 18, 2023 -

Greenway Kia North responded

We're so glad to know you had a great experience with our team at Greenway Kia North! We always aim for top-notch service and it's wonderful that we hit the mark. Thanks for sharing your review, and see you next time!

October 17, 2023

Identified my car fault immediately, made temporary fix, ordered parts needed and replaced defective part as advised. More

by AlexanderB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Report | Print
Oct 18, 2023 -

Greenway Kia North responded

Alexander, we're glad to know our team at Greenway Kia North was able to diagnose and fix the issue! Thanks for trusting us to keep your vehicle running smoothly!

October 16, 2023

Pros - Honored the warranty for the transmission work. Completed the work in two days. Cons - i called 4 times over a period of 4 hours and no one in service answered. More

by coryson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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Oct 17, 2023 -

Greenway Kia North responded

We're glad to know that your warranty was honored and the transmission work was completed promptly at Greenway Kia North. However, we apologize for any inconvenience you experienced with our phone service - it's something we'll look into improving. Thanks for your feedback!

October 16, 2023

Service department got my oil change done in a timely manner and also acknowledged another concern and are working with the manufacturer to solve it. More

by JonD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora W
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Oct 17, 2023 -

Greenway Kia North responded

Jon, we're glad to know our service department at Greenway Kia North was able to assist you efficiently and address your concerns. We'll continue working on that issue for you!

October 16, 2023

The staff is very friendly and Frank was very helpful. Called me to keep me informed of the status of my repair More

by Junio31976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Oct 16, 2023 -

Greenway Kia North responded

We're glad to know our team, especially Frank, kept you updated throughout your repair process at Greenway Kia North. Thanks for sharing this positive feedback!

October 15, 2023

The dealership was on time and prompt . I love time management the adviser was very pleasant More

by Jessica Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Oct 16, 2023 -

Greenway Kia North responded

We're glad you enjoyed working with our team, Jessica! We appreciate your business and hope to see you again for another efficient service at Greenway Kia North!

October 15, 2023

Always great customer service, everyone was nice and helpful and appreciated everyone keeping me updated with my service. More

by sthomas123110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscio and Jennifer
Report | Print
Oct 16, 2023 -

Greenway Kia North responded

We're delighted to know that you had a great experience with our team at Greenway Kia North. Keeping customers updated and providing excellent service is always our goal! Thanks for the review!

October 15, 2023

Everything was great. My repair went well. Theo (lady) is very helpful. I am pleased. More

by knightfan109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Oct 16, 2023 -

Greenway Kia North responded

Thank you for giving a shout-out to Theo and leaving Greenway Kia North a five-star review! We are glad your service visits went smoothly.

October 15, 2023

The service was fast and waiting hall was comfortable. Also the customer service was very kind and nice! More

by gy010127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Oct 16, 2023 -

Greenway Kia North responded

We're glad to know you found our service fast and the waiting area comfortable at Greenway Kia North. Thanks for highlighting our customer service too! We appreciate your feedback.

October 14, 2023

Scheduled appointment for 8am. I arrived a little early and a few people were ahead of me. A few minutes before 8, staff came out of office to greet people in their cars including More

by mjvaler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Oct 16, 2023 -

Greenway Kia North responded

Thanks for the review! We're glad to know that your visit to Greenway Kia North was efficient and our team could assist you promptly. We'll be looking forward to servicing your vehicle again in the future!

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