Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,325 Reviews

1,325 Reviews of Greenway Kia North - Service Center

Sort by
June 23, 2015

Fast and friendly Great people to work with. Had car trouble on vacation, these guys got me fixed-up and on my way in no time at all. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Sayah
May 16, 2015

How many days does it take to repair a sun roof? We are still waiting on the service department to repair our sun roof, been 3 days now. They keep giving us a day and time but don't finish. The third More

by annoyed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service center
Jun 02, 2015 -

Greenway Kia North responded

Thank you for your review. You were exactly right in your summation of the events as they transpired. Unfortunately, my new employee was not trained properly in handling your type of situation. This was and is unacceptable an we have since implemented new requirements and procedures for "downed" vehicles. Thank you for your time, business and bringing this to my attention. If there is anything I can do to help you in the future, please do not hesitate to contact me directly. Sincerely, Jim O'Neill GM / Managing Partner 407-571-1234 X 2226

October 11, 2013

Awesome 150% Customer Service and Punctuality. Thank u for your awesome job. The dealer to make it perfect they just need better launch area. Kia North More

by Giomar6390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Awesome 150% Customer Service and Punctuality. Thank u for your awesome job. The dealer to make it perfect they just need better launch area. Kia North
March 16, 2012

From the begining of purchase of kia sedona all I ever had was problem,they change the wiring harness .light go out, would not start,turn signals take turns going out[the rear ligts never have a problem, More

by alex m figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 04, 2012 -

Greenway Kia North responded

I'm sorry you feel that way. I reviewed our records and have found the last time you were here for sales information was on 9/27/11 - you were offered 2.9% and a payment of $423 for 60 months. The taxes, tag and other fee's were $2193 - so the $2000 "down" would have went to pay for those items. Typically, banks don't like to finance tax and other state fee's - and I would recommend paying up front for them as well. After all, who wants to pay interest on tax, tag and state doc fees? Concerning your electrical issue, we have only replaced a light bulb which is very difficult to access. Our labor charge is consistant with industry standards. Our coupons are sent several different ways, mostly by e-mail. I will be happy to make sure your included in all future coupon offerings. Please provide me your e-mail address so we can update your info in our computer system. Sincerely, Jim O'Neill

February 23, 2011

I highly recommend Longwood Kia for sales and service! Having purchased my Borrego during Cash for Clunkers program I was very pleased with my purchase transaction and have discovered their service dept i More

by EarlW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty
Mar 02, 2011 -

Greenway Kia North responded

Dear Earl, Many thanks for your continued business. Please continue to keep your Borrego in "Showroom" condition - remember I know a great home for it when your ready. Great success in the future! Regards, Jim O'Neill GM

...
133