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1,395 Reviews of Greenway Kia North - Service Center
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February 14, 2018
Disgusting The way the service manager MIKE SHAW talked to me was disgusting & disrespectful. I bought my car for recall work, rather I drove it in for recall wo The way the service manager MIKE SHAW talked to me was disgusting & disrespectful. I bought my car for recall work, rather I drove it in for recall work (Mike tried to say I got it towed, then it wasn't drive able). I picked my car Up not in the condition I dropped it off in. This man MIKE SHAW tried to tell me anything to get out of fixing my car. When Enterprise came to pick me up he turned around and spoke rudely to him as well. So nasty so rude that the guy from enterprise even was like whoa dude calm down. So kia needs to get someone there who knows how to treat customers. It's one thing to deny or take responsibility for your screw up. It's a whole other ballgame when you talk to people like there beneath you. More
by Caramellhoney
Employees Worked With
Michael Shaw
February 14, 2018
Very happy I came in for routine maintenance. Joe the service guy brought me out to my car and showed me the brakes were low and the tires were worn badly. I am I came in for routine maintenance. Joe the service guy brought me out to my car and showed me the brakes were low and the tires were worn badly. I am on a fixed income and didn't think I could afford to get my car fixed. He spoke with the manager Mike and they worked with me and my budget, and gave me a complementary alignment so my tires wouldn't wear out again. There were other things my car will need but Joe showed me filters and prioritized what could wait and for how long. Very kind and trustworthy More
by Marta
Employees Worked With
Joe,Mike
February 14, 2018
Service Department Work Nothing negative to say about the experience. Everyone was kind, attentive and seemed to care that everything worked as it should. Had my Kia in due Nothing negative to say about the experience. Everyone was kind, attentive and seemed to care that everything worked as it should. Had my Kia in due to the recall notice and everything checked out ok. Happy with service. Love the dealership and my Kia. More
by Mary Ann M.
Employees Worked With
Joe...do not know his last name.
February 03, 2018
Recent Service Visit Rob Nestor was great at his job. He explained everything to me and kept me informed while I waited for my car. Wait wasn't bad for the service I had d Rob Nestor was great at his job. He explained everything to me and kept me informed while I waited for my car. Wait wasn't bad for the service I had done. Thanks Rob! More
by MoparMike
Employees Worked With
Robert Nestor
February 03, 2018
Service Taking the car in for service was great. Rob Nestor walked me through everything and had it all taken care of. Warranty covered 90% of it. Very satisf Taking the car in for service was great. Rob Nestor walked me through everything and had it all taken care of. Warranty covered 90% of it. Very satisfied. More
by Alicia G
Employees Worked With
Rob Nestor
February 01, 2018
Sales and Service....Repairs Purchased a used Toyota at this dealership. Everytime I brought it in for regular service, it was clear they did not want to work on it. One day wit Purchased a used Toyota at this dealership. Everytime I brought it in for regular service, it was clear they did not want to work on it. One day with an appointment I waited from 11AM to the end of the day for them to do a simple oil change. They had no oil filters for the Toyota, so I had to leave the dealership and drive to a parts store to get it. I was charged full price anyway. Purchased extended warranty and they told me to bring it to a dealer. Went to the dealer and they told me to bring it back to where I purchased it. Orlando Kia North would not stand behind the extended warranty. The extended warranty company appeared to be non existent. They did nothing for me. I would never purchase a Kia or Mitsubishi from this dealer and certainly would advise that you do not purchase a used car from them. Horrible experience for 4 years. This visit was for service and sales new or used. The male sales people gave me a quote on a car but refused to give me the cost of the repair. There are no women. Yup. I'm a woman. And I drove out of there real fast and didn't look back. More
by Cherie
Employees Worked With
Salah Mani, AJ Lombardi
January 29, 2018
Recall and maintenance My 1st time experience was great. JR was awesome. The wait wasn't to bad. JR explained everything to me on what was going on. My 1st time experience was great. JR was awesome. The wait wasn't to bad. JR explained everything to me on what was going on. More
by Barbara Iles
Employees Worked With
JR
January 26, 2018
Excellent Service and Fast car fixed. Upon arrival my service person was Rob Nestor. He provided me with excellent customer service. He helped me with my questions and concerns. I even whe Upon arrival my service person was Rob Nestor. He provided me with excellent customer service. He helped me with my questions and concerns. I even when called , he always answered and response back in a very professional way. More
by EMatos
Employees Worked With
Rob Nestor
January 25, 2018
Service I stopped in for my first oil change and maintenance. I was quickly greeted and car was immediately taken back. Wait time was short and waiiing room w I stopped in for my first oil change and maintenance. I was quickly greeted and car was immediately taken back. Wait time was short and waiiing room was comfortable. Everyone was friendly and helpful. More
by dbrew101
Employees Worked With
Robert
January 19, 2018
Vehicle Service Maintanance. The staff was kind and very accommodating. There was no wait for my car to be taken back. My Service guy assigned to me was very informative about my The staff was kind and very accommodating. There was no wait for my car to be taken back. My Service guy assigned to me was very informative about my vehicle, the warranty and what to expect on my next maintenance check. This was my first time at this kia dealership and I was impressed with service. Also I am not sure the name of the Rep assigned to me; however I did add a name in order to submit. More
by Ann123
Employees Worked With
John Himmer
