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Greenway Kia North - Service Center

Longwood , FL

4.3
1,394 Reviews

1,394 Reviews of Greenway Kia North - Service Center

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November 01, 2024

This it the only KIA dealership I will go to. Everyone is friendly, my salesman and service advisor are amazing and always treat me as more than just a client. The whole dealership makes everyone More

by Nelsonolivencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Nelson, we're delighted to hear that you feel so welcomed and valued at Greenway Kia North! Thank you for your kind words about our team; we look forward to seeing you again soon.

October 31, 2024

I have been going to Kia for many years. Their Service Dept is excellent. Their Service Advisor, Theo is very good. She keeps the customers updated at all times. More

by hildarod0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 31, 2024 -

Greenway Kia North responded

Thank you for your loyalty to Greenway Kia North! We're glad you can count on Theo and our Service Department to provide excellent service. Until next time, safe travels!

October 31, 2024

My time with this dealership was anything but professional. I made an appointment to test drive a vehicle and when I get there the car was clearly not looked at beforehand. The dashboard was not More

by dreamiceli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 31, 2024

My service person was Jennifer. She did a good job getting me in and out on time. More

by Palester46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Thank you for trusting Greenway Kia North with your vehicle's service! We're glad to hear Jennifer and the team got you back on the road smoothly.

October 31, 2024

Good service, customer service. The service is very fast and they make you feel comfortable. More

by Lissette Melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Greenway Kia North responded

Lissette, thank you for the kind words about our service at Greenway Kia North! Safe travels until we see you next time.

October 30, 2024

They do ok here. I miss working with Frank. I think it could be better. More

by Mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Greenway Kia North responded

Hi, Mandy; thank you for sharing your kind words for Frank and leaving Greenway Kia North a review. I would happily take your call and hear how you feel we could improve moving forward! Please feel free to reach out at any time. Best, Jose Vega - Service Manager - josevega@greenwayauto.com

October 30, 2024

I returned for oil change and multi point inspection. All work was done as expected. More

by BOB B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Daiz
Oct 30, 2024 -

Greenway Kia North responded

Bob, we're glad to hear your oil change and multi-point inspection went smoothly. Thanks for sharing your five stars with Greenway Kia North!

October 30, 2024

Staff are very easy to work with, made an appointment for service online the night before with no problem. Carmelo took me where I wanted to go and picked me up when I was ready to return for my car making More

by zenrods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North made your service experience smooth and enjoyable! It's great to know Carmelo went above and beyond for you. We look forward to seeing you on your next visit!

October 29, 2024

Good communication n n n n n n n n n n n n n n More

by logansimmonss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 30, 2024 -

Greenway Kia North responded

Thanks so much, Logan. We look forward to your next visit to Greenway Kia North!

October 28, 2024

Always fast and honest. So honest that I had accidentally left my wedding ring in my car door during service and was happy to find it still there upon my car's return. More

by MRSVARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Greenway Kia North responded

MRSVARNER, we're delighted to hear about your positive experience with our team at Greenway Kia North. Honesty and integrity are important values for us, so it's great to know you felt that during your visit. Thanks for sharing!

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