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Greenway Kia North - Service Center

Longwood , FL

4.3
1,563 Reviews

1,563 Reviews of Greenway Kia North - Service Center

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October 16, 2023

Service department got my oil change done in a timely manner and also acknowledged another concern and are working with the manufacturer to solve it. More

by JonD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora W
Oct 17, 2023 -

Greenway Kia North responded

Jon, we're glad to know our service department at Greenway Kia North was able to assist you efficiently and address your concerns. We'll continue working on that issue for you!

October 15, 2023

The dealership was on time and prompt . I love time management the adviser was very pleasant More

by Jessica Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 16, 2023 -

Greenway Kia North responded

We're glad you enjoyed working with our team, Jessica! We appreciate your business and hope to see you again for another efficient service at Greenway Kia North!

October 15, 2023

Always great customer service, everyone was nice and helpful and appreciated everyone keeping me updated with my service. More

by sthomas123110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franscio and Jennifer
Oct 16, 2023 -

Greenway Kia North responded

We're delighted to know that you had a great experience with our team at Greenway Kia North. Keeping customers updated and providing excellent service is always our goal! Thanks for the review!

October 15, 2023

Everything was great. My repair went well. Theo (lady) is very helpful. I am pleased. More

by knightfan109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 16, 2023 -

Greenway Kia North responded

Thank you for giving a shout-out to Theo and leaving Greenway Kia North a five-star review! We are glad your service visits went smoothly.

October 15, 2023

The service was fast and waiting hall was comfortable. Also the customer service was very kind and nice! More

by gy010127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Oct 16, 2023 -

Greenway Kia North responded

We're glad to know you found our service fast and the waiting area comfortable at Greenway Kia North. Thanks for highlighting our customer service too! We appreciate your feedback.

October 14, 2023

Needs to keep up with updated information from there their buyers but otherwise pretty decent More

by lluvit10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Greenway Kia North responded

Thank you for this feedback. We are always striving to improve for our guests, and we will be sure to keep this in mind in the future. If there is anything more we can do to assist you or better your visit, please don't hesitate to reach out. Best, Jose Vega - Service Manager - 407-571-1234

October 14, 2023

Scheduled appointment for 8am. I arrived a little early and a few people were ahead of me. A few minutes before 8, staff came out of office to greet people in their cars including More

by mjvaler16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Oct 16, 2023 -

Greenway Kia North responded

Thanks for the review! We're glad to know that your visit to Greenway Kia North was efficient and our team could assist you promptly. We'll be looking forward to servicing your vehicle again in the future!

October 14, 2023

I got there at 8:30 am my appointment & came almost at 1:00pm just for Oil change otheres that came after me came out first fast i was the last one to come out and another lady, and then some charging $10 More

by Joseangelsantiago1234
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Dont know
Oct 16, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience. Waiting for an extended period and feeling unheard is not the impression we aim to leave with our customers. We value your feedback as it helps us improve our service delivery. Please reach out so that we can discuss this further and find a way forward together - Thank you, Jose Vega - Service Manager - 407-571-1234

October 13, 2023

I have been going to this dealership for over 20 yrs, they always take of any issues I have. More

by granny50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Oct 16, 2023 -

Greenway Kia North responded

We are so grateful to have earned your loyal business over the last 20 years. Thank you for being a valued client of Greenway Kia North!

October 12, 2023

Theo was very helpful. I think it was really nice if they wanted to wash my car, but I just did not have the time for that. More

by maitland.mahoneys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Oct 13, 2023 -

Greenway Kia North responded

We're glad to know that Theo was able to assist you at Greenway Kia North! We understand time can be tight, and we appreciate your understanding about the car wash. Thanks for leaving a review!

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