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Greenway Kia North - Service Center

Longwood , FL

4.3
1,616 Reviews

1,616 Reviews of Greenway Kia North - Service Center

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November 09, 2023

Waiting area better now with area to recharge phone. .wait time a little over 2 hours..but thank you More

by WESTPHA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neely
Nov 09, 2023 -

Greenway Kia North responded

Thanks for choosing Greenway Kia North! We'll take note of the wait time comment and improve in the future. Thank you for taking the time to share your feedback!

Nov 09, 2023 -

WESTPHA77 responded

thank you..

Nov 09, 2023 -

WESTPHA77 responded

thank you..

November 09, 2023

I don’t like it takes over two hours to get oil change and tires rotated. Other than that everything was good.. More

by debrabrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Nov 09, 2023 -

Greenway Kia North responded

We appreciate your feedback and understand that time is valuable. We're glad to know you were satisfied with our service at Greenway Kia North, aside from the wait. We'll work on improving our efficiency for future visits!

November 08, 2023

Appointment time was for 9am. They told me it would be about 1 1/2 hours. Which I thought was a bit long to replace a battery but I waited. They came out in 1 hour and 37 minutes More

by bizzielady
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Nov 08, 2023 -

Greenway Kia North responded

Thank you for sharing your feedback. We strive for timely and efficient service and truly appreciate your patience. If there is anything else you'd like to share, please don't hesitate to reach out. Best, Jose Vega - Service Manager - 407-571-1234

November 08, 2023

I brought my Kia Soul in for the moon roof not working and outside the warranty about a month. They took it apart , cleaned the railings and lubed it. It is working great now. More

by lg_design
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service advisor
Nov 08, 2023 -

Greenway Kia North responded

We are glad to hear that your moon roof is working well! Thanks for sharing this feedback with the Greenway Kia North team.

November 08, 2023

Would recommend to all my friends who wanted to buy a new or used kia More

by bram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Nov 08, 2023 -

Greenway Kia North responded

We are honored to receive your support and recommendation, Bram. Thank you! - Greenway Kia North Team

November 08, 2023

Great Customer service Friendly knowledgeable staff. The Service Department keeps you posted as to the progress of your repairs or oil changes. More

by hildarod0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Nov 09, 2023 -

Greenway Kia North responded

We're delighted to know you had a positive experience with our service department at Greenway Kia North. We strive for excellent customer service, and keeping you updated throughout the process is part of that commitment. Thanks for your review!

November 07, 2023

Chris did a great job of walking me through all of the service options and showing me fixes upon pick up. More

by KK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 07, 2023 -

Greenway Kia North responded

Thanks for sharing your experience! We're glad to know that Chris was able to guide you through all the service options at Greenway Kia North. Until next time, drive safely!

November 07, 2023

I went for service on my car ,the service was faster than i expectit. I got satisfied for the service. More

by SSAULS81D90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Greenway Kia North responded

We're glad to know that you were satisfied with the quick service at Greenway Kia North. We strive for efficiency while maintaining high-quality work, so it's great to see we hit our mark!

November 06, 2023

Thank you Francisco,He was very kind,very friendly, I'm so happy,the service was great,thank you More

by mollilaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Nov 06, 2023 -

Greenway Kia North responded

We are honored to receive your support. Thank you! - Greenway Kia North Team

November 05, 2023

I found the staff friendly and welcoming. The premises were clean and neat. The wait time for service was reasonable. More

by jeschmidtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Nov 06, 2023 -

Greenway Kia North responded

Thanks for the positive feedback! Efficiency, comfort, and friendly service are all part of the exceptional service we aim to provide our customers. We hope to see you again at Greenway Kia North!

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