Greenway Kia North - Service Center

BEWARE! Go elsewhere for repairs!! Their policy is to charge a diagnostic fee of $270 for EACH issue you want them to check out. I other words the LEAST amou Go elsewhere for repairs!! Their policy is to charge a diagnostic fee of $270 for EACH issue you want them to check out. I other words the LEAST amount you will have to pay is $270 even if they only DX the issue. In my case it was a broken plastic exterior door handle which was obviously broken. They apply the fee to the repair but this means the least amount you will be charged is $270 even if it would be considerably less to repair. If I would have asked them to check out another issue, big or small, it would have been an additional $270, minimum or a third issue an additional $270 regardless of what the price would be to fix it. THIS IS AN ABSOLUTE RIPOFF. I am investigating their other dealerships to see if they have the same policy and they do, I will be rating each of of their Ford, Chrysler, Jeep, and any other dealer affiliates with Greenway in the same manner. Truly a disgusting practice. More

Terrible service and overpriced things, try to over charge you for a simple thing for your car and try to bride you to leave a review smh. charge you for a simple thing for your car and try to bride you to leave a review smh. More

Do not ever go here for any reason. They are not concerned with the. are only concerned with their bottom line. Even if it's at the risk of the customer's safety. My vehicle was in their service de concerned with the. are only concerned with their bottom line. Even if it's at the risk of the customer's safety. My vehicle was in their service department for almost 4 months and given back to me with the same issue it was brought in there for. My vehicle had a check engine light on and it was figured out to be part of a recall. Well they gave the vehicle back to me once and barely exited the dealership for the check engine light to come back on. Then I returned to the dealership a few weeks later as I was told that everything was fixed finally and I can take my car back. This was a lie cause my car wasn't fixed at all; they just wanted the rental car returned to them as Kia wasn't reimbursing them fast enough. So, they allowed my safety to be at risk for their budget. This all came from the mouth of the service manager. So for your safety, go anywhere else to repair your Kia. More

Had an issue with Enterprise Rental Car charging me when it was covered by warranty. I spoke with personnel in the service department. They gave the information to the service manager. I've called multip it was covered by warranty. I spoke with personnel in the service department. They gave the information to the service manager. I've called multiple times with promises the service manager would call. It's been two weeks now. He still won't call me. More

Don't recommend this place, they're not professional, as soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need t soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need to honor that price. They stole 3,000 from me More

Horrible service and unethical. My daughter took her car to get service and they told her she needed 2500 with of work of which 700 of it was for a coolant leak and the hoses were all bad. However I took it to get service and they told her she needed 2500 with of work of which 700 of it was for a coolant leak and the hoses were all bad. However I took it to a diffrent Kia dealership only to be informed all the hoses were in perfect condition and they could not find a single coolant leak . These people tried to take advantage of a young women just trying to get her car checked before driving across country , no ethics at this place and definitely not honest people More

Terrible Customer Service The sales dept is fine. However, The service department leaves a lot to be desired. They may have screwed up my engine by not tightening the oil cap a The sales dept is fine. However, The service department leaves a lot to be desired. They may have screwed up my engine by not tightening the oil cap after my oil change and oil spilled all over my engine. When I went in to have a check the second time because I smelled burning they kept me waiting an hour and a half no one came out and talk to me to let me know what was going on when I asked where my car was they told me somebody was test driving it which was totally unnecessary. I wrote and sent a certified letter to the general manager and I know it was received but I never heard a word from anyone. You would think knowing how upset I was that The GM would’ve reached out to find out what the problem was and why I was so upset. But I heard nothing. I would never recommend this dealer to anyone. Go anywhere else. More

Great, timely service. Friendly staff! Love the texting service. Christian did all that he could do to save me time and money. Overall, great experience. service. Christian did all that he could do to save me time and money. Overall, great experience. More