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Greenway Kia North - Service Center

Longwood , FL

4.3
1,397 Reviews

1,397 Reviews of Greenway Kia North - Service Center

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September 13, 2023

Service was quick and timely. More importantly it was done right. Everyone was pleasant and helpful More

by Rjtrudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea but gas ti be on my record, Jose Vega
Sep 14, 2023 -

Greenway Kia North responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Greenway Kia North with your vehicle's care. Have a wonderful day and we hope to see you again down the road!

September 13, 2023

Jennifer has been very communicative throughout the entire process of my 2015 motor being replaced due to a recall. More

by michelle.henagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer e
Sep 14, 2023 -

Greenway Kia North responded

Michelle, we're glad to know Jennifer has been keeping you well-informed during your vehicle's recall here at Greenway Kia North. We appreciate the positive feedback!

September 13, 2023

Good dealership good people on time beautiful place exxcelente good good good good good good More

by danny325385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul French, Steve Gansham, Jose Vega
Sep 13, 2023 -

Greenway Kia North responded

Thank you for your kind feedback! We appreciate your support and are here to assist with any future service needs.

September 13, 2023

Took care of everything I needed done, nice people who work there was happy with my experience More

by BigBank456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan , Steve Gansham, Jose Vega
Sep 13, 2023 -

Greenway Kia North responded

All of us at Greenway Kia North are happy to see this wonderful feedback! Thank you for your business.

September 12, 2023

The person name Charles in the service and parts department was very rude, ignored me, and had poor very customer service both times I dealt with him he responded the same way rude and with poor cus More

by llrichmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
Sep 12, 2023 -

llrichmond responded

The person name Charles in the service and parts department was very rude, ignored me, and had poor very customer service both times I dealt with him he responded the same way rude and with poor customer services skills

Sep 13, 2023 -

Greenway Kia North responded

I'm sorry to read about your experience with our team member. We strive for excellent customer service, so it's disappointing to learn that we didn't meet those expectations during your visits. I'd like the opportunity to address this issue directly - please feel free to reach out at a time convenient for you. Thank you, Jose Vega - Service Manager - 407-571-1234

September 12, 2023

Not happy with my service, Kia definitely dissappointed…bought a Toyota…so much happier now More

by kellir517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenny
Sep 13, 2023 -

Greenway Kia North responded

Reviews are very important to our business. We use them to learn from our mistakes and improve the experience for the next guest. If you're willing, I'd love to hear more about what happened during your visit. Please consider reaching out. Thank you, David Andrews - General Manager - 407-571-1234

September 11, 2023

Great experience with Kia North on recent oil change. Very thorough and friendly staff. Highly recommend them! More

by KBISHOP32779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul French, Steve Gansham, Jose Vega
Sep 11, 2023 -

Greenway Kia North responded

We're glad to know you had a great experience with your recent oil change at Greenway Kia North! Our team appreciates the recommendation and we look forward to serving you again in the future.

September 10, 2023

Took way too long to get my car in for a simple oil change. My appointment was at 1:15pm, I arrived at 1:09, sat at the entrance in my car until 1:29pm. Had a concern over the transmission, they claime More

by Ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t interact with any of these
Sep 12, 2023 -

Greenway Kia North responded

I'm sorry to hear about your experience. It's clear we missed the mark during your visit and I apologize for any inconvenience caused by the wait time, fuel issue, and oil cleanup. We take these matters seriously and would like to address them directly with you in order to make things right. Please reach out at your earliest convenience so that we can discuss this further - Thank you, Jose Vega - Service Manager - 407-571-1234

September 09, 2023

Jennifer was an amazing service advisor she went over everything that would be done during my service and after the service reiterated everything that had been completed. As it was only my first warranti More

by lisalrthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 11, 2023 -

Greenway Kia North responded

Lisa, we're glad to know Jennifer provided you with such a detailed and efficient service at Greenway Kia North. Thanks for sharing your experience!

September 08, 2023

Everyone at Greenway King North has always treated me with respect and outstanding courtesy care they are my preference to go to for all my service needs keep up the good work you are number 1 😊 More

by Shoemo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Sep 10, 2023 -

Greenway Kia North responded

We're delighted to know that our team at Greenway Kia North has consistently provided you with respectful and outstanding service. We appreciate your preference for us and look forward to continuing the good work!

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