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Greenway Kia North - Service Center

Longwood , FL

4.3
1,306 Reviews

1,306 Reviews of Greenway Kia North - Service Center

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October 04, 2024

It’s too bad you guys rip off people for just doing diagnostic tests. My service was not completed correctly and I was charged for something that I didn’t ask for. I can’t believe you guys charge $295 More

by inzaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who it is
Nov 15, 2024 -

Greenway Kia North responded

I'm sorry to hear about your frustrations with the diagnostic charges and service overall. We are committed to comprehensive maintenance and transparent pricing, so it's disappointing to receive this feedback. Please reach out if you'd like us to look into this further or address any other concerns you may have. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

October 03, 2024

He misunderstood me and did it change the battery which is the original reason the car was towed there. Diagnosis done and front brakes were changes (which was not the burning issue). I had to take the car More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisan Siverio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Thank you for sharing your honest feedback with us. We aim to provide efficient solutions, and I assure you that it was never our intention to waste your time. My team will use this experience as a learning tool, and if you'd like to discuss this further or have other concerns, please feel free to reach out anytime. Best, Jose Vega - Service Manager - josevega@greenwayauto.com

October 02, 2024

Gave up front what your company would do to correct the problem. He was knowledgeable. More

by kdhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Greenway Kia North responded

The entire team at Greenway Kia North is so glad we earned your business. Thanks so much!

October 02, 2024

I was able to make an appointment and got in and out without an issue. More

by tatianaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Greenway Kia North responded

We are grateful to have earned your business, Tatiana. Thanks for taking the time to leave us a review! - The Greenway Kia North Team

October 01, 2024

My experience with the Kia North dealership has been not the best. Their lack of attention to detail and accountability makes me regret making my purchase at their dealership. This has been one of the worst More

by JULIOLOPEZ753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Julio, I'm sorry to hear about your experience. We strive for better and would like the opportunity to make things right. Please reach out when you can so we can discuss this further. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

October 01, 2024

Normally service is very good. This time it wasn’t. I had to wait 20 minutes before anyone would help me even though I was on time for my appointment. Also, I received a call a More

by donza2735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

We apologize for the inconvenience you experienced during your recent visit. It's clear we fell short of our usual standards, and we're sorry for any confusion regarding your recall fix. We appreciate your past loyalty and hope to make things right moving forward. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 30, 2024

Great place to have new Kia and get car service. Tarun around time is very quick. More

by Maruthi Balmuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia North responded

Maruthi, we are thrilled that Tarun is a pleasure to work with at Greenway Kia North! Thanks for choosing us for your vehicle needs.

September 30, 2024

This dealership is great! Was able to make an appointment for the next day. My service advisor Noah, kept me informed of the progress with my car and explained everything at t More

by daniela0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia North responded

Daniela, we're delighted to hear that Noah and the Greenway Kia North team provided you with excellent service. Thanks for sharing your experience!

Sep 30, 2024 -

Greenway Kia North responded

Daniela, we're delighted to hear that Noah and the Greenway Kia North team provided you with excellent service. Thanks for sharing your experience!

September 29, 2024

She was awesome 👌 👏 👍 she went above and that's what we needed 💯 please thank you excellent I appreciate it and appreciate it because she's went above and that's what we needed More

by Angieharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia North responded

Angie, we're delighted to hear that you had such a positive experience with our team at Greenway Kia North! Thanks for sharing your feedback and appreciation.

September 29, 2024

Everyone is always so helpful. Love that they have a nice waiting area and that they have a courtesy shuttle too! More

by deannahart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis P
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Greenway Kia North responded

Deanna, we're delighted to hear you enjoyed the helpful service and amenities at Greenway Kia North. Thanks for sharing your experience!

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