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Greenway Kia North - Service Center

Longwood , FL

4.3
1,601 Reviews

1,601 Reviews of Greenway Kia North - Service Center

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November 28, 2023

Too expensive. Did not call me until 1 pm or so. Repair part way too expensive More

by norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris?
Nov 28, 2023 -

Greenway Kia North responded

Norm, I am sorry that we fell short of our five-star expectations. We strive to offer competitive prices and efficient service, so it's disappointing to read we've missed the mark for you. Your feedback is important to us and will help us improve moving forward. If there is anything else we can do for you, please reach out. Thank you, Jose Vega - Service Manager - 407-571-1234

November 28, 2023

Great customer service while taking quick action to resolve my car issues The customer service with Frank in the service department was excellent and the problem was resolved quickly. More

by paquetteamber
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 28, 2023 -

Greenway Kia North responded

We're glad to know that our team, especially Frank in the service department at Greenway Kia North, was able to provide you with excellent customer service and resolve your car issues quickly. Thanks for sharing your experience!

November 28, 2023

Excellent service She always nice She always takes care of me She is pleasant and polite More

by MZARAGOZA053078
Recommend Dealer
Yes
Employees Worked With
Theo
Nov 28, 2023 -

Greenway Kia North responded

Thank you for being such a great customer of Greenway Kia North! We are thrilled to hear you received excellent service.

November 28, 2023

The Lady we worked with was very pleasant and described the process of our visit. She gave us an estimated time frame and offered us beverages etc in the waiting area. Once the car was serviced, she again More

by sarahj.santiago
Recommend Dealer
Yes
Nov 28, 2023 -

Greenway Kia North responded

We're so glad to know you had a pleasant experience at Greenway Kia North! Our team strives to provide detailed information and efficient service. Thank you for your kind words, we appreciate it!

November 27, 2023

The service of my car and also personal was great, the waiting was exactly what they told me. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Nov 27, 2023 -

Greenway Kia North responded

Marcia, we are thrilled that you had a positive service experience! Thank you for choosing Greenway Kia North and for sharing your support. Drive safely!

November 27, 2023

It is a great place to get a car I have bought 3 cars from there More

by robinlewis411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Nov 27, 2023 -

Greenway Kia North responded

Robin, thank you for your confidence in Greenway Kia North, and for your business. We are grateful to have you as a customer!

November 27, 2023

Very complete diagnosis. Frank the service advisor is very patient a good experience and Joe the manager is helpful. More

by JOHN.SMITHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service advisor, Jose Vega
Nov 27, 2023 -

Greenway Kia North responded

John, it's great to know that Frank and Joe provided you with such a thorough service at Greenway Kia North. We appreciate your feedback!

November 27, 2023

The service was good. I do wish that there was a better waiting area, I had to work during my service and had to sit outside due to the noise and then there where no outle More

by bianca_marie1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 28, 2023 -

Greenway Kia North responded

We appreciate your feedback and are glad to know you found our service good at Greenway Kia North. We'll take note of your suggestions about the waiting area for future improvements. Thanks for choosing us, and if there is anything else you'd like to share, please don't hesitate to reach out. David Andrews - General Manager - davidandrew@greenwayauto.com

November 26, 2023

Dylan Parsons did a great job. Random words because this isn’t a high school essay 🙃 More

by atavarez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parason
Nov 27, 2023 -

Greenway Kia North responded

Thank you for taking the time to leave Greenway Kia North a 5-star review about Dylan! We're grateful for your praise.

November 26, 2023

Good service, thanks Service was as expected and done in a timely manner, see you next time More

by ERICRPENN
Recommend Dealer
Yes
Employees Worked With
Charles
Nov 27, 2023 -

Greenway Kia North responded

We're thrilled our team could deliver quality service in a timely manner! Thanks for choosing Greenway Kia North, Eric!

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