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Greenway Kia North - Service Center

Longwood , FL

4.3
1,604 Reviews

1,604 Reviews of Greenway Kia North - Service Center

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December 04, 2023

Very pleased with the wait time and the return of my vehicle as promised cleaned and washed More

by ttpain143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 04, 2023 -

Greenway Kia North responded

We're so glad we could accommodate your service needs as expected in a timely manner! Thank you for choosing Greenway Kia North!

December 03, 2023

I'm very satisfied with with the work done by the service dept. On my kia k5.my service advisor Charles Jones was very helpful in letting me know what was happening with my car and offering solutions to help More

by BluesmanRickyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Dec 04, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with our service department and found Charles helpful. We appreciate your feedback about Greenway Kia North, and we'll be here if you need anything in the future!

December 03, 2023

Charles answered all of my questions speedily, kept me updated throughout my service, offered the complimentary car wash, and reset my counter that marks when I need my next service. More

by nicoleannsobers
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 04, 2023 -

Greenway Kia North responded

We're glad to know that Charles was able to provide you with a stellar service experience here at Greenway Kia North! We always aim for efficient and thorough service, and we are glad that we could deliver that. Thanks for the positive feedback, we appreciate it!

December 03, 2023

Very informative fast service Very informative fast service I appreciate the communication Frank had with me. I will definitely come back. More

by HELENSCURE
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 04, 2023 -

Greenway Kia North responded

Helen, we're glad to know you found our service at Greenway Kia North professional and prompt! Your feedback about Frank's communication is much appreciated. We look forward to seeing you again in the future!

December 02, 2023

I did a recall and other services, great services, location and people!!! Green Kia North More

by moacir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodora, Steve Gansham, Jose Vega
Dec 04, 2023 -

Greenway Kia North responded

Thank you for stopping by to leave Greenway Kia North a wonderful review! We appreciate your support.

December 02, 2023

My car was done by Nov 15 I got one missed call from the dealership. I tried multiple times to reach back out without any success! Got a txt message to rate my service.. Which I know you get after the work More

by MICHELE.WILLIAMS2068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 04, 2023 -

Greenway Kia North responded

I'm really sorry to read about your experience, Michele. It's crucial for us to keep our customers updated, especially when their vehicle is ready for pickup and I apologize if this wasn't the case here. We'd like an opportunity to make things right and discuss any work that was done on your truck in detail. Please reach out at a time that works best for you - we're here to help! Thank you, Jose Vega - Service Manager - 407-571-1234

December 02, 2023

As a former Acura owner the experience falls VERY short of what I have come to expect. Not sure why your dealership operates this way...perhaps it's acceptable to your average customer, who knows? More

by STEFANHYOUNG
Recommend Dealer
No
Employees Worked With
Jennifer
Dec 04, 2023 -

Greenway Kia North responded

Stefan, I'm sorry to see that your experience with us didn't meet the high standards you're accustomed to. We strive for excellence in all we do and it's clear there's room for improvement based on your feedback. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Jose Vega - Service Manager - 407-571-1234

December 02, 2023

No problem the service rep for excellent car was done on time thanks for the great service More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 04, 2023 -

Greenway Kia North responded

Chuck, thanks for the review! We are so glad to hear that you enjoyed your experience working with us. Drive safely, and we hope to see you again at Greenway Kia North!

December 01, 2023

Theo always does her best getting me the services I need quickly, and always keeps me in the loop with how my service is progressing. She is very knowledgeable and seems to genuinely care about my service e More

by KCurt
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 01, 2023 -

Greenway Kia North responded

We're so glad to know that Theo has been providing you with excellent service at Greenway Kia North! We strive for efficient and informative experiences. Thanks for your feedback, we appreciate it!

December 01, 2023

Very friendly, helpful , welcoming and professional. Took care of my car immediately. Can't say enough nice things about them. More

by gminkow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 01, 2023 -

Greenway Kia North responded

We're so glad to know you had a positive experience with our team at Greenway Kia North! We strive for professionalism and efficiency in all we do. Thanks for the kind words, they mean a lot to us!

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