Back

Greenway Kia North - Service Center

Longwood , FL

4.3
1,605 Reviews

1,605 Reviews of Greenway Kia North - Service Center

Sort by
December 06, 2023

Went in for car maintenance. Theo greeted me and was very helpful from the start. Explained everything to me as we went along through the process of checking me in. Great and fas More

by vsamudio.93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you had a great experience with Theo and our team at Greenway Kia North. We strive for efficient, top-notch service! Thanks for the 10/10 review - we appreciate it!

December 06, 2023

I always appreciate that they updated you on the status of the service, and never try to upsell you in things you don't need. More

by sonew99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Dec 06, 2023 -

Greenway Kia North responded

We're glad to know you appreciate our transparent and pressure-free service at Greenway Kia North. We always aim for customer satisfaction, and it's great to see that reflected in your visit!

December 05, 2023

Setting service appointment was fast and easy. Everyone at Greenway Kia was friendly, professional and knowledgeable. More

by LWMEDTRANS0803
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 05, 2023 -

Greenway Kia North responded

We're delighted to know that you found our appointment-setting process fast and easy at Greenway Kia North. Thanks for the positive feedback about our friendly and professional team!

December 05, 2023

Theo was awesome as always. She got our K5 in quickly and got everything handled within a day. More

by adamc0981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 05, 2023 -

Greenway Kia North responded

It's always our aim to accommodate you, Adam! Thanks for highlighting Theo's expert service and for choosing Greenway Kia North. Here's to a smooth ride in your K5!

December 05, 2023

This dealership was very helpful and made sure they helped with whatever needed. Thank you! More

by Toni
Recommend Dealer
Yes
Employees Worked With
Don’t
Dec 05, 2023 -

Greenway Kia North responded

Thanks for sharing your five-star feedback with our team at Greenway Kia North, Toni! We hope to work with you down the road and wish you happy miles ahead!

December 05, 2023

Great environment, very helpful and friendly! I went to the Greenway on Colonial Dr. I did not enjoy the experience. I love the Greenway North it's closer to my house. More

by joanned2000
Recommend Dealer
Yes
Dec 05, 2023 -

Greenway Kia North responded

Joanne, we're glad to know you had a positive experience at Greenway Kia North and found our team helpful and friendly. We appreciate your feedback!

December 05, 2023

Great customer service, very understanding and helpful. Chris was supportive and willing to go the extra mile to ensure great service and satisfaction More

by mchrystal83
Recommend Dealer
Yes
Employees Worked With
Chris Coman
Dec 05, 2023 -

Greenway Kia North responded

We're delighted to know that Chris and our team at Greenway Kia North provided you with great service. We always aim for customer satisfaction! Thanks for your review.

December 04, 2023

Service was completed in a timely manner. Charles was very polite and friendly. He answered my questions without hesitation. More

by MS.QUEEN78
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 04, 2023 -

Greenway Kia North responded

We're delighted to know that Charles provided you with timely and friendly service at Greenway Kia North. We appreciate your feedback, and we'll be here if you have any more questions in the future!

December 04, 2023

It was the worst experience I've had for a recall and they are cash cows. The vehicle took to long to fix and your employee leaves customers waiting with no response or explanation. They are asking for t More

by ExtraJoyEnt1
Recommend Dealer
No
Employees Worked With
Jennifer and Joel
Dec 04, 2023 -

Greenway Kia North responded

We're truly sorry to read about your experience. It's our goal to provide efficient, professional service and it sounds like we fell short during your visit. We understand the frustration with delays and costs associated with recall issues, so let's discuss this further in order for us to better assist you. Please reach out at your earliest convenience - Thank you, Jose Vega - Service Manager - 407-571-1234

December 04, 2023

Took four days to correct the error made on my recall repair, and has contacted me three times since to come in for recall repair they already did. Never kept me updated. I prefer not going back. More

by candy
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
Dec 07, 2023 -

Greenway Kia North responded

We're really sorry to read about your experience. It's important for us that our customers are kept in the loop, especially when it comes to recall repairs. We understand why you'd be frustrated and we want to make things right. If you could reach out directly, we would appreciate the opportunity to discuss this further with you and address any concerns or questions you may have. Thank you, Jose Vega - Service Manager - 407-571-1234

...
114
...