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Greenway Kia North - Service Center

Longwood , FL

4.3
1,632 Reviews

1,632 Reviews of Greenway Kia North - Service Center

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January 07, 2024

Fine fine timely Always fine. Made appointment. Got it done in time picked up car finished. More

by OVIEDOSUE
Recommend Dealer
Yes
Jan 08, 2024 -

Greenway Kia North responded

Thank you for your confidence in Greenway Kia North, and for your business. We are grateful to have you as a customer!

January 07, 2024

Great fast service same as always very satisfied Always in and out the shuttle is great as well More

by unity4kt
Recommend Dealer
Yes
Jan 07, 2024 -

unity4kt responded

There so great

Jan 08, 2024 -

Greenway Kia North responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. --The Greenway Kia North Team

January 07, 2024

Okay ? ? Dealership should focus more on servicing the vehicle instead of unchanging and focusing on surveys. More

by lucab
Recommend Dealer
Yes
Jan 17, 2024 -

Greenway Kia North responded

We appreciate your feedback. Our goal at Greenway Kia North is to provide the best service possible, so we thank you for bringing this to our attention. If there is anything more we can do to assist you or better your time working with us, please don't hesitate to reach out. Best, Jose Vega - Service Manager - 407-571-1234

January 06, 2024

Very friendly staff! Kept me informed about my wait. Nice waiting area. Overall a great experience 😁 More

by kimshouse196179@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Jan 08, 2024 -

Greenway Kia North responded

We're delighted to know you had a great experience at Greenway Kia North! Our team always aims to provide friendly service and keep our customers comfortable during their wait. Thanks for sharing your feedback with us!

January 05, 2024

Stopped in to check an Engine light. I was concerned about driving the vehicle with a warning light on More

by danevlo
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 05, 2024 -

danevlo responded

The Service rep., Theo had my vehicle checked promptly for an Engine Light that came on. It was late in the afternoon and she was able to determine the reason for the light coming on. She immediately ordered a new Gas Cap and was able to send me off fairly quickly. I Can’t ask for better than that.

Jan 05, 2024 -

Greenway Kia North responded

We're thrilled Theo welcomed you with attentive service that took care of your engine light issue in a timely manner! We'll be sure to pass along your kind words. Safe travels from the Greenway Kia North Team!

January 05, 2024

Standard maintenance. Nice staff but report lists I was given more windshield wiper fluid but it is empty More

by Lisaasplundfl
Recommend Dealer
Yes
Jan 05, 2024 -

Greenway Kia North responded

Lisa, we appreciate your feedback and apologize for the oversight regarding your windshield wiper fluid. We'll make sure to address this with our team at Greenway Kia North. Thanks for bringing it to our attention!

January 04, 2024

My experience was quick and seamless. I was comfortable waiting for my vehicle and it didn't actually take too long. The tech was extremely polite and I am very satisfied. More

by mekakachineevans
Recommend Dealer
Yes
Jan 04, 2024 -

Greenway Kia North responded

We're glad to know your visit to Greenway Kia North was quick and seamless! It's great that our team could provide a comfortable environment while you waited. Thanks for the positive feedback - we appreciate it!

January 04, 2024

Very nice We were treated well and there was good service and the waiting area was nice. More

by halladayfam
Recommend Dealer
Yes
Jan 04, 2024 -

Greenway Kia North responded

Thank you for this great review of Greenway Kia North! We appreciate your feedback!

January 04, 2024

The customer service was great. Dylan Parsons was amazing to me during my time there. More

by kingjames2264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
Jan 04, 2024 -

Greenway Kia North responded

We're thrilled Dylan demonstrated our commitment to customer service at Greenway Kia North! Thanks for the stellar review!

January 04, 2024

Did not update me on my status without me going out my way to find out. Didn't fix my problem I came in for. Spent my entire day there when I was told it'd be looked at immediately. I'm back again this we More

by NFLFAN2
Recommend Dealer
No
Jan 05, 2024 -

Greenway Kia North responded

I'm sorry to read about your experience. It's our goal to provide timely and efficient service, so it's disappointing that we didn't meet those expectations during your visit. I understand the inconvenience this has caused you and would like an opportunity to make things right. Please reach out to me at a time convenient for you so we can address any outstanding issues directly. Thank you, Jose Vega - Service Manager - 407-571-1234

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