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Greenway Kia North - Service Center

Longwood , FL

4.3
1,632 Reviews

1,632 Reviews of Greenway Kia North - Service Center

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January 09, 2024

Very pushy,very slow and unfriendly management Management didn't introduce their self or thank us for sale More

by gary.mccotter
Recommend Dealer
No
Employees Worked With
Cody
Jan 17, 2024 -

Greenway Kia North responded

Gary, I'm sorry to hear about your experience. We aim for a friendly and efficient service where every customer feels valued, so it's disappointing that we didn't meet those expectations this time around. If you're open to discussing this further, please reach out at your earliest convenience. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com.

January 09, 2024

The only thing I had a problem with was such a long wait for my oil change. Was there for 3 hours. Everyone there is very nice though More

by yl23grant
Recommend Dealer
Yes
Employees Worked With
Theo
Jan 17, 2024 -

Greenway Kia North responded

We're glad to know our team treated you well at Greenway Kia North. However, we apologize for the long wait time for your oil change - we'll work on improving that aspect of our service. Thanks for sharing your experience with us!

January 09, 2024

Was told 90 min. At the 2 hour mark went to the desk to ask for an update. The guy who checked me in was on lunch so the young lady with short hair tried to give me a More

by williams.malorie
Recommend Dealer
No
Employees Worked With
Skinny guy with glasses.
Jan 17, 2024 -

Greenway Kia North responded

Malorie, I'm sorry to read about your experience. We aim for efficient and timely service, so it's disappointing to know we didn't meet that expectation during your visit. Your feedback is important in helping us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you. Jose Vega - Service Manager - 407-571-1234

January 08, 2024

It was very easy to make an appointment online. I received a call when the work was completed. They washed my car before I picked it up. Every one was a very kind and courteous. More

by edfluker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jan 08, 2024 -

Greenway Kia North responded

We're glad to know that you found our online appointment system convenient and appreciated the car wash! Our team at Greenway Kia North strives for kind and courteous service. Thanks for your review!

January 08, 2024

Always great service. Shorter wait times. Excellent friendly people The wait times are always shorter the initially indicated which makes for a happy customer More

by MLDURANSO
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 08, 2024 -

Greenway Kia North responded

We're glad to know that you've consistently experienced great service and shorter wait times at Greenway Kia North. Your satisfaction is our top priority, so it's wonderful to see we've been successful in making you a happy customer!

January 08, 2024

It sucks to have recalls and other issues stacked on top of it, but Charles was great about getting my parts in and getting me scheduled quickly More

by Beedle.patrick
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 08, 2024 -

Greenway Kia North responded

We appreciate your understanding regarding the recalls, and we're glad to know Charles was able to assist you efficiently at Greenway Kia North. Thanks for sharing your experience!

January 08, 2024

Greenway Kia got me an appointment the very same day as I needed to get back home which was over three hours away for work the next day and my car would not start. They did a fantastic job to make it all hap More

by KAS485
Recommend Dealer
Yes
Employees Worked With
I don't remember, but he was awesome
Jan 08, 2024 -

Greenway Kia North responded

We're so glad we could assist with your urgent situation and get you back on the road quickly. Thanks for choosing Greenway Kia North, and for taking a moment to share this positive feedback!

January 08, 2024

Excellent experience, easy process and communicative No stress experience and not pushing sales tactics Best car buying experience More

by coolplock81
Recommend Dealer
Yes
Employees Worked With
David
Jan 08, 2024 -

Greenway Kia North responded

We're delighted to know that you had an excellent car buying experience at Greenway Kia North! Our team always aims for a stress-free and straightforward process. Thanks for the positive feedback, we appreciate it!

January 07, 2024

Apparently I have to put many words for this to be accepted which I don't think you should have that as an only option. That should be enough words now. Experience was good More

by JAYDorrr
Recommend Dealer
Yes
Jan 08, 2024 -

Greenway Kia North responded

We appreciate your feedback and are glad to know that you had a good experience at Greenway Kia North. Thanks for leaving us a review!

January 07, 2024

Sales, knowledgeable and easy to work with, service keeps new returning, 4th Kia Great experience More

by cpierce40
Recommend Dealer
Yes
Employees Worked With
Frank, Brittani, Cesar
Jan 08, 2024 -

Greenway Kia North responded

We love to hear you have had consistently stellar experiences here at Greenway Kia North! Thank you for the lovely review, we look forward to seeing you next time.

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