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Greenway Kia North - Service Center

Longwood , FL

4.3
1,640 Reviews
Call Service Center (844) 599-0449

1,640 Reviews of Greenway Kia North - Service Center

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January 21, 2024

He always does a great job with all services performed. Will continue going back & suggest to others More

by tewpetunia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what the lady's name was that checked me in but she was great and very personable
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Jan 22, 2024 -

Greenway Kia North responded

We love seeing 5-star reviews. Thanks!

January 21, 2024

Made online appointment for breaks and replace both filters based on last service visit at Greenway Kia East. I was at the dealership waiting from 8:30 am until 2pm. Only the breaks were taken care of. More

by comattco
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know the names. I know Everytime I get service at ANY Greenway Kia dealership, I leave feeling I am not valued as a customer.
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Jan 22, 2024 -

Greenway Kia North responded

I'm sorry to learn about your recent experience with us. We aim for efficiency and thoroughness in our service, so it's disappointing that we missed the mark during your visit. I'd like to personally assist you regarding this matter, please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

January 21, 2024

The service process was quick and easy. Then wait time quoted was accurate and the waiting area was comfortable. Staff was also very friendly! More

by ITSTRISHARENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodora Bounds, Steve Gansham, Jose Vega
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Jan 22, 2024 -

Greenway Kia North responded

We're glad to know that you found our service process at Greenway Kia North quick and easy, with a comfortable waiting area. Thanks for your positive feedback about our friendly staff!

January 21, 2024

I love this dealer ship everyone is really nice and awesome. They always say hi and super friendly. More

by matteini.sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham
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Jan 22, 2024 -

Greenway Kia North responded

Thanks for choosing Greenway Kia North above the rest! We're always happy to help and look forward to serving you for miles to come!

January 21, 2024

Scheduled for an oil change and recall repair. Got a call 4 hours later that I needed to sign paperwork to complete the recall. What was that not done at drop off? Picked up the car and there was More

by Not happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan
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Jan 22, 2024 -

Greenway Kia North responded

I'm sorry to read about the inconvenience you experienced during your recent visit for an oil change and recall repair. It's clear we could have communicated better at drop-off, and I apologize for any confusion caused. The issue with the oil leak is also concerning and isn't typical of our service standards. We'd like to look into these matters further. Please reach out when it suits you best so we can address them directly. Thank you, Jose Vega - Service Manager - 407-571-1234

January 21, 2024

Great service I was able to drop off my car one day and pick it up the next day. More

by KARON.SEYMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
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Jan 22, 2024 -

Greenway Kia North responded

We are grateful to have earned your business, Karon. Thanks for taking the time to leave us a review! - The Greenway Kia North Team

January 20, 2024

Everyone in the service center was knowledgeable and very helpful. I will definitely come to greenway Kia north for all my service needs More

by Tna1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Sanz
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Jan 22, 2024 -

Greenway Kia North responded

We're glad to know our service center team at Greenway Kia North was able to assist you effectively! We look forward to helping with all your future service needs. Thanks for the review!

January 20, 2024

The service was quick and efficient. The shuttle to and from my home was very convenient. More

by pretensky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham
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Jan 22, 2024 -

Greenway Kia North responded

Thanks so much. We're glad you had a quick and efficient service and enjoyed our shuttle! We look forward to your next visit to Greenway Kia North!

January 18, 2024

I purchased this car in July of 2023 and my first service visit was January 17, 2024. I am happy with the car and my first service visit. More

by cmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
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Jan 19, 2024 -

Greenway Kia North responded

We're glad to know that you've had a positive experience with your car and during your first service visit at Greenway Kia North. We appreciate the feedback!

January 18, 2024

Great experience work in the car completed quicker than what was expected Great experience work in my vehicle was completed quicker than expected and a job well done keeping me in the loop of the status More

by Whitneylissethlogan
Recommend Dealer
Yes
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Jan 19, 2024 -

Greenway Kia North responded

We're delighted to know your experience at Greenway Kia North exceeded expectations and that our team kept you well-informed throughout the process. Thanks for sharing this positive feedback!

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