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Greenway Kia North - Service Center

Longwood , FL

4.3
1,642 Reviews
Call Service Center (844) 599-0449

1,642 Reviews of Greenway Kia North - Service Center

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January 25, 2024

Jennifer was very efficient and was sensitive to my budget needs. Will continue to do business here. More

by Jed
Recommend Dealer
Yes
Employees Worked With
Jennifer on Service
Report | Print
Jan 26, 2024 -

Greenway Kia North responded

We're glad to hear Jennifer provided you with an efficient and attentive service, Jed! We appreciate your business and look forward to seeing you again at Greenway Kia North!

January 24, 2024

Great They always take care of me. They are friendly and nice, and they are very thorough. And it's hard to find a dealership that is willing to work with you. More

by ljdaniels67
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
January 24, 2024

Charles greeted me immediately upon my arrival at Kia. Communication was clear and timely. Shuttle transportation was offered and accepted. Overall great service. More

by victoriavisco13
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jan 24, 2024 -

Greenway Kia North responded

We're glad to know you had a great experience with Charles and the rest of our team at Greenway Kia North. We always aim for clear communication and top-notch service! Thanks for sharing your feedback!

January 24, 2024

Work recommended had already been done. When informed of this he was argued with me telling me it was recommended but not competed, but it was at this location. Then Mondays recommendations More

by VMASPAM
Recommend Dealer
No
Employees Worked With
Charles Jones
Report | Print
Jan 29, 2024 -

Greenway Kia North responded

We're sorry to read about your experience. It's important for us that our customers feel confident in the recommendations we provide, and it's clear we've missed the mark here. We understand your frustration and that we've lost your future business, but your feedback is valuable and will be addressed internally, so thank you for sharing. If there's anything else you'd like to add as we work to make improvements, please reach out to me directly. Thank you, Jose Vega - Service Manager - 407-571-1234

January 24, 2024

It was a great experience! I was kept in the loop about everything. Charles was great to work with. More

by lcyoung
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Report | Print
Jan 25, 2024 -

Greenway Kia North responded

We appreciate your business and your review! Thanks from the Greenway Kia North Team!

January 24, 2024

Staff was very friendly, however I had an appointment and had to wait close to 20 minutes for someone to acknowledge me and take the car. I was never given any updates on the vehicle in the 5 hours that it w More

by Shawn.kuester
Recommend Dealer
No
Report | Print
Jan 29, 2024 -

Greenway Kia North responded

Shawn, I'm sorry to read about your experience. We aim for efficient and communicative service, so it's disappointing to learn that we didn't meet those expectations during your visit. Your feedback is valuable as it helps us improve our services moving forward. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly to me. Thank you, Jose Vega - Service Manager - 407-571-1234

January 24, 2024

I had to wait 3-1/2 hours for service to be completed and never got a wash because there were 6-7 cars ahead of me and I didn't want to wait another hour or more for a wash. Felt like the service department More

by acortagus
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Report | Print
Jan 29, 2024 -

Greenway Kia North responded

We're glad to know Charles was attentive throughout your visit. It sounds like we had a busy day at Greenway Kia North and we apologize for the long wait time you experienced. Thank you for your patience and feedback!

January 23, 2024

Everything was good, the service and the customer service, Jennifer helped me and she was awesome More

by Marcosandrade91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jan 23, 2024 -

Greenway Kia North responded

We're thrilled Jennifer could offer fantastic customer service that accommodated your needs! Thank you for working with us at Greenway Kia North!

January 23, 2024

I’m really don’t know what happened with my car but I’m happy they resolve More

by xavimarie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Vega
Report | Print
Jan 23, 2024 -

Greenway Kia North responded

Happy customers make us happy and we're so glad we could effectively attend to your car's needs! Thanks for working with us at Greenway Kia North!

January 23, 2024

Checking in with ease and communication and Checking out with ease Everything was absolutely easy More

by Compound2006
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Jan 23, 2024 -

Greenway Kia North responded

It's wonderful to hear that from start to finish you had a seamless service experience. Thanks for the five-star review of Greenway Kia North and we'll see you next time.

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