1,645 Reviews of Greenway Kia North - Service Center
Overwhelming! !! Because of things the things that came up later that needed some serious attention. I take my car in for services every time it's due. Supposedly o !! Because of things the things that came up later that needed some serious attention. I take my car in for services every time it's due. Supposedly on an occasion, when the tires were rotated , Ishould have been informed as to how bad they were. More
Great! At 11 AM, and the representative worked really hard to get my vehicle out and done in time for me to make it to my next appointment. At 11 AM, and the representative worked really hard to get my vehicle out and done in time for me to make it to my next appointment. More
Timely, friendly staff and clean environment. Happy to service my vehicle there all the time. Happy to service my vehicle there all the time. More
Upon drop off of my vehicle I was met by Jennifer , she suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried expl suggested a package deal for $500. When I picked up my vehicle the paperwork stated Jennifer quoted the customer $575 which is not true. I tried explaining to the service manager that day but the quote was not corrected. As I got in my vehicle to drive away the cabin air filter was sitting on the passenger seat not installed yet causing a delay . I returned Saturday am to again address the quoted price on the sheet and the service manager made it right by giving me a $50 refund. I asked about the cabin air filter ( installed the day I picked up car while I was standing there ) and deodorizing package - he stated the deodorizing was done when the technician came out to install the filter while I was waiting there by my car. He stated the saw the technician spray the product into the cabin air filter area ( service manager ) was not even outside when the technician came to put the air filter in. I didn't argue this point as I felt it was a waste of time. I don't think that service was done !!!! I'm thankfully to be refunded the $50 but I'm VERY Leary now Coming to this location to service my vehicle. No one could even explain the breakdown on my services and what a $61 misc charge was. Get it together Kia Longwood. I read the entire package before signing. More