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Greenway Kia North

Longwood , FL

Overview
Employees
Reviews
Vehicles
4.3
2,146 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 2,146 reviews

August 25, 2024

This was the worst experience ever, forced me to put the GAP, on the loan made the monthly payment higher than I agree when we spoke about the amount on my monthly payment when I make the deal, i visit the More

by Prestin247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lisan Siverio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia North responded

We apologize for the frustration and confusion you experienced regarding your loan terms. We strive to ensure transparency in all our dealings, so it's concerning to hear about this situation. We'd like to escalate this matter and have a general manager reach out directly. Please contact us at your earliest convenience so we can address your concerns properly. Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

August 25, 2024

Not helpful, they don't talk to each other, very rude, did not fix my issue, had to call corporate. More

by ROSIE6465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor or Ivan
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Aug 28, 2024 -

Greenway Kia North responded

If you're willing to speak with me, I would like to learn more about your experience in order to provide all customers with five-star service going forward. Please consider reaching out so we can talk this through together. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

August 25, 2024

They told me 1 to 2 hours for my recall. It took them 4. I was not kept informed at all and feel like I was delayed as I was not getting any paid work done. More

by BobK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia North responded

Bob, I apologize for the extended wait and lack of communication during your recall service. We aim to provide timely updates and it's clear we fell short here. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

August 25, 2024

First thing is , I love my car except I can not get the phone charger to work, they have looked at it twice, They put their phone in and it works . I have an I- phone 15 and the charger doesn’t work. Plus More

by brenda7.villardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Greenway Kia North responded

Thanks for sharing your experience with Greenway Kia North! We're glad to hear you love your car and appreciate the service. We'll look into the phone charger issue and make sure you get that second fob from Hailey soon.

August 25, 2024

Very shady place . They rip you off at all departments. I would rate zero if I could More

by Nmedina0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 28, 2024 -

Greenway Kia North responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

Aug 28, 2024 -

Nmedina0728 responded

Where do I begin! First I buy a used vehicle with only 31000 miles and was charged 2400.00 for a 300 point inspection. My question is don’t you prep cars before you put out for sale When I asked what type of guarantee comes with that I was zero Second the tack on a 1500.00 for a luz insurance which I was told comes with the vehicle. This insurance is also a complete ripoff I have asked several people for an itemized breakdown of what I purchased and to this day have not gotten it I have absolutely no idea what exactly the insurances that I bought and exactly what they cover Once o took the car back for a scratch cause I paid 1500.00 for a inside outside insurance and was told I was not covered I had to go back to the finance manger for explanation The other day I took the car in cause the tail lights were not working I supposedly have this platinum insurance The tech says we do dot service aftermarket’s and someone did some electrical work which may have caused a short and because someone else touched it the electrical is not covered. Why was I ever sold insurance? I called Toyota they said it’s probably a fuse. The tech checked the fuse by the motor area and dismissed the problem. I called Toyota n they like most cars the fuse is under the dash area What do you think?

August 24, 2024

My car was in for a recall. Jennifer kept me informed each step of the way. More

by conniekatauskas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia North responded

Connie, it's awesome to hear Jennifer delivered a 5-star Greenway Kia North experienced. Thank you for trusting us with your service needs!

August 24, 2024

Very professional, communicated work to be done, finished on time. Ordered parts needed and installed. More

by Kerryp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia North responded

Thank you for the great feedback! We're glad to hear our team at Greenway Kia North provided professional service and timely communication. We appreciate your support!

August 24, 2024

I like to go to there , people are so friendly and professional! Thank you for your help , I do appreciate it . More

by ANNV333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia North responded

We're delighted to hear you had a great experience with our friendly and professional team at Greenway Kia North. Thanks for your kind words!

August 24, 2024

Nice folks. Very busy place but everyone is very friendly. Took good care of my Kia. More

by LeesaChristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
C J
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis P
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Coman
5.0
This rating includes all reviews, with more weight given to recent reviews.
J R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Greenway Kia North responded

When a customer says words like this, we know we're doing things right at Greenway Kia North! Thank you so much!

August 24, 2024

Dealership overall is the greatest& very good quick, Jennifer was outstanding and very sociable and friendly I really appreciated her& how quick she got me in and out last min. More

by Parraaurianna98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Greenway Kia North responded

We're happy to hear Jennifer got you in and out quickly. Thanks for the fantastic feedback and see you next time at Greenway Kia North!

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