Greenway Kia North

Major lack of communication regarding a recall, came 3 times to get it finally completed. Because of that they should have offered an oil change, something for my time of having to go 3 separate times to times to get it finally completed. Because of that they should have offered an oil change, something for my time of having to go 3 separate times to tell me they didn’t have part, but I received 2 letters saying they did, then making an appointment to get there and wait an hour and half both times to tell me they didn’t have part (a small fuse) More

Super happy with my purchase. it was super empathetic/helpful and fought hard to get us the best car. it was super empathetic/helpful and fought hard to get us the best car. More

LISAN WAS VERY HELPFUL DURING MY RECENT VISIT. EVERYONE WAS FRIENDLY. OVERALL I HAD A GOOD SERVICE EXPERIENCE EVERYONE WAS FRIENDLY. OVERALL I HAD A GOOD SERVICE EXPERIENCE More

Muy buen servicio y el personal muy agradable , me ayudó a encontrar lo que estaba buscando a encontrar lo que estaba buscando More

The amenities at this dealership makes the waiting for service easier to manage such as the Wi-Fi, snacks, water, and tables where we can use laptops. service easier to manage such as the Wi-Fi, snacks, water, and tables where we can use laptops. More

The dealership is nice and trusted. The staff is always professional and eager to assist! The staff is always professional and eager to assist! More

Everyone is always friendly and professional haven't had a bad experience yet I will continue to service my car at Greenway. a bad experience yet I will continue to service my car at Greenway. More

Great job! Personable service and friendly customer service. Clean facilities all people very helpful! Thanks. Personable service and friendly customer service. Clean facilities all people very helpful! Thanks. More

Salesperson was pushy but overall helpful. The finance manager I would give less than 0 stars to. We could NOT understand half of his words. What he did say was very pushy to try and get us to The finance manager I would give less than 0 stars to. We could NOT understand half of his words. What he did say was very pushy to try and get us to buy the extended warranty and even rude suggesting there was no other place we could possibly get a good oil change at for the matenance. Then told us our payment and it was over $30 more than we agreed to and he said it’s “taxes”. He has us sign everything and then says oh today is your lucky day, I can’t get the paperwork to go through so I’ll give you the maintenance plan for free! And then makes us resign everything, but all he did was trick us into the maintenance plan by first saying the price increase was taxes and then trying to get us to believe he was giving the maintenance for free. Very scummy. He didn’t give us time to read anything we were signing and didn’t explain almost anything and what he did we again could not understand. He also said that on the lease if we go over miles it would be .15c a mile but then the contract says .20c a mile. When it got to the paperwork about our trade in, the amount we agreed to was different than the amount on the paperwork officially and he tried to get us to just sign!sign!sign! Right past those numbers. It took forever and Overall was a really bad experience. More

Noa provided great service we are awaiting parts but so far services in general has been very good far services in general has been very good More