Orlando Kia East - Service Center

This dealership is fabulous and the customer service is amazing. Everyone I came into contact with was very helpful and friendly. Very professional. amazing. Everyone I came into contact with was very helpful and friendly. Very professional. More

Always give great service. Shelby, Carlos and Matt make sure their guests are informed and leave happy. Shelby, Carlos and Matt make sure their guests are informed and leave happy. More

Everyone was very polite and professional. They had me in and out in less time than I expected. They had me in and out in less time than I expected. More

I purchased my EV6 , 2023 CPO, August of last year. No pressure or markup we got a fair deal!we Recently had slow leak in one tire and was planning a trip on Friday. Called Greenway Kia East and sp No pressure or markup we got a fair deal!we Recently had slow leak in one tire and was planning a trip on Friday. Called Greenway Kia East and spoke to Fin in service. He said he would work me in the next day and replace tire. Great customer service! More

Only reason i go here is because it is close to the house , when my motor went out they had car for three months and never gave me a loaner or put me in a rental car why they put a new engine in my car , jus , when my motor went out they had car for three months and never gave me a loaner or put me in a rental car why they put a new engine in my car , just had recall work done and they said i need break work pads where at 3mm they said front had half left on the and back had 75% left on them , dont trust them at all More

They are aways polite, honest, personable and accurate! Carlos remembers me and explains service options well and gives me good recommendations based on my car and budget. Carlos remembers me and explains service options well and gives me good recommendations based on my car and budget. More

Service provided was on time and great customer service. Vehicle was in good condition when received Vehicle was in good condition when received More

Josh was amazing he paid great attention to not only my vehicle but me as a client in my opinion Josh is one of your best asset that your team has a person that I would highly recommend to anybody. vehicle but me as a client in my opinion Josh is one of your best asset that your team has a person that I would highly recommend to anybody. More

Service team is courteous and the techs do a professional job, every time. But several weeks ago I was told that parts had been ordered to repair my jammed sunroof. I dropped in to inquire and was told that job, every time. But several weeks ago I was told that parts had been ordered to repair my jammed sunroof. I dropped in to inquire and was told that parts are now available at parts department but scheduling would be done when I return for scheduled oil change. Came for oil change and scheduling wasn't done. Dealership does not seem to have the capacity to handle what appears to be a manufacturing defect. More

Took my 2023 K5 in for a software update and have them change a loose rear right chrome trim which they ordered the wrong part /wasted half of a day. Waiting for the new one which according to the advisor change a loose rear right chrome trim which they ordered the wrong part /wasted half of a day. Waiting for the new one which according to the advisor support be here two days ago. Still driving around with a missing trim. More