Orlando Kia East - Service Center

Great customer Service, as always. :) Quick, easy service process. Peace of mind Sprtage fixed well. :) Quick, easy service process. Peace of mind Sprtage fixed well. More

We have had the worst experience with Kia greenway East. They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up fr They wrongly fixed our car, crashed our car in the process of fixing it, and the customer service has been horrible, especially with the people up front and the service department More

Shelby was excellent. She was professional and pleasant. She kept me informed on the progress of my car and explained everything that was done at the end. She was professional and pleasant. She kept me informed on the progress of my car and explained everything that was done at the end. More

Mr. Joshua thanks for your help, you are the Best, thanks for understanding and listening all my doubts. for understanding and listening all my doubts. More

Service department was fast and courteous and kept me appraised of the work status. They were able to do the repair on time for me to meet another appointment. appraised of the work status. They were able to do the repair on time for me to meet another appointment. More

I took my car for service and the very next week . I smelled my car burning open the hood no coolant, no oil and washer fluids. They was supposed to rotate tires and that wasn't done. They left my bat I smelled my car burning open the hood no coolant, no oil and washer fluids. They was supposed to rotate tires and that wasn't done. They left my battery cap open. I called and spoke with kia rep in regards to everything she stated that she would get the message to manager still to this date I've yet to hear from anyone. I sent pictures and messages to manager and no response. Very disappointed because thus makes the second time my vehicle has went through this. More

Very professional and for my first time getting my car worked on. I felt like I was important worked on. I felt like I was important More

I felt like they talked down to me because I asked a question and the guy blew me off and shook his head. question and the guy blew me off and shook his head. More

I felt with Fin as a service advisor and he was amazing. He accommodated me and was honest about what my car needed instead of trying to make the most money possible. The service was fast and Fin communicat He accommodated me and was honest about what my car needed instead of trying to make the most money possible. The service was fast and Fin communicated well the whole time. I will definitely be getting my service done at this location from now on. Fin made it easy. More

I used to go to Kia's service center for the expertise they offered on my vehicle and the additional services - comp car wash, shuttle service, etc. Those amenities are no longer offered and at this last they offered on my vehicle and the additional services - comp car wash, shuttle service, etc. Those amenities are no longer offered and at this last visit I paid 150 for a standard oil change and 200 more for an error code diagnosis, even though a multi point maintenance inspection is supposedly "included" with oil change. Additionally, if using credit to pay, Kia passes along the fees to the customer. It doesn't make sense to come to Kia for standard maintenance any more. The experience is compromised and they have passed along costs to their client to save money. More