Orlando Kia East - Service Center

Fin was great and very respectful. He went above and beyond to make me satisfied He went above and beyond to make me satisfied More

very understanding and gets job done they get u in an out and they work with u and they work with u More

Dustin @greenway kia east was supper helpful and kept in contact with me every step of the way. The service was way quicker than I thought . Thanks again Dustin and greenway kia !. contact with me every step of the way. The service was way quicker than I thought . Thanks again Dustin and greenway kia !. More

I'm leaving two stars because I am assuming that my oil change and tire rotation were at least performed correctly. Considering this was at a dealership service department, where you pay a premium to m change and tire rotation were at least performed correctly. Considering this was at a dealership service department, where you pay a premium to make sure everything is done properly by certified professionals, the treatment by this team was anything but professional. I scheduled an appointment for 8am so that things could be taken care of and was greeted with the message that "actually, appointments just mean we'll talk to you today. You're still in the queue like any other random" That's idiotic. The appointment should secure a spot. it's why you reserve a time. I was there for almost 3 hours. I was informed of a complimentary car wash and vacuum. I wasn't expecting this, but my car needed a wash anyway, so go ahead guys, do your worst. Oh you literally did your worst. Not only was there literally dirt smeared on my car in what can only be described as the laziest attempt at claiming a car wash ever, the clown who performed this service only put tire shine on one side of the car. The interior was never vacuumed. When this was pointed out, the sales associate started groveling and fast-talking to try and cover up the obvious embarrassment by noting "well, it is just a complimentary wipe-down and vacuum." He stopped talking when he opened the door and saw the pile of debris on the driver's side floor mat. After the crew re-washed the car and resolved the issues, this sales associate (Dustin btw) rushed me out as if I was the burden. Yea, that one's on me bro. I get that the wash is "complimentary" but when the oil change and tire rotation services on the Hyundai runs up a tab of $160, is it really? Icing on the cake? They charge a 3% transaction fee for credit card swipes. I guess car dealerships are really feeling the effects of this economy. What an insulting experience. More

Sorry, I did not get names (or remember them. The gentleman (I believe was Dustin)) was very helpful when the work was completed, and I was able to leave without further delay. The gentleman (I believe was Dustin)) was very helpful when the work was completed, and I was able to leave without further delay. More

Service team was fantastic. Got me in quick and have to come back for repair Got me in quick and have to come back for repair More

Senior management was patient, with good listening skills and yet was focused on solving my problem. and yet was focused on solving my problem. More

Hola les recomiendo a Joshua y Matthew son excelentes personas su atención es al 💯 ‘/, hacen todo lo posible para que te sientas bien y salgas de ese lugar con ganas de volver. personas su atención es al 💯 ‘/, hacen todo lo posible para que te sientas bien y salgas de ese lugar con ganas de volver. More

Shelby is an excellent and friendly person who makes you feel like you and your vehicle are the only ones in the dealership. feel like you and your vehicle are the only ones in the dealership. More

The work was good but takes too long and I may not go back just for that reason. back just for that reason. More