Orlando Kia East - Service Center

Excellent service Staff was informed and polite provided exemplary customer service. Repairs were done in a timely manner overall all experience was Great. exemplary customer service. Repairs were done in a timely manner overall all experience was Great. More

Had the best experience with Greenway Kia always willing to answer my questions and solve all issues .. to answer my questions and solve all issues .. More

Enjoyable experience plan to return to the same location. Extremely helpful and hope to get the same people. Extremely helpful and hope to get the same people. More

Great but I think we should at least clean up car on return good service return good service More

He was very helpful in explaining my repeated questions and also explained the items that needed to be repaired to my husband over the phone. He is the best employee. and also explained the items that needed to be repaired to my husband over the phone. He is the best employee. More

Everyone I spoke to was very kind and understanding, however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or f however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or for sales. More

Joshua Fernandez Is the best service provider in Kia east I had a great experience with him I been to Kia on long wood the service was terrible no communication at all they had attitude problems I will recom I had a great experience with him I been to Kia on long wood the service was terrible no communication at all they had attitude problems I will recommend people to the east side thank you for your service I really appreciate it More

Finn was fantastic He listened to our concerns and they looked deeper ultimately fixed the issue looked deeper ultimately fixed the issue More

Very simple took my 2018 kia soul because the cars knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previous knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previously I had a Kia optima 2012 the fix the car complete no issue took about a month. This time around after I picked up my car which was about 2 weeks after leaving the dealership the drive belt began to screech why would my drive belt screech with a new engine. I drive about three days later to the dealer I speak to Finn which was my service agent come to find out that day that the use the old drive bel on the new engine which absolutely makes no sense when it would be stretch out why would you put it back on the engine thats new it will never work being stretched out and make noise They would not replace it after I spoke to the Assistant manager carlo he Adv I would have to change it which again makes no sense new engine a new drive belt should of been put in from day one from the lifetime warranty the engine has. Avoid Green way kia or any Kia car at all cost service center was no help at all I just change the drive belt my self and going to try to get a refund thru Kia its self. THIS IS MY LAST CAR THAT I WILL EVER BUY THATS KIA BRANDED AFTER GETTING BURN A SECOND TIME AND THE HORRIBLE CUSTOMER SERVICE DEPT. More

The service representative was outstanding, very knowledgeable and helped me getting the cellphone reconnected after a hard reset knowledgeable and helped me getting the cellphone reconnected after a hard reset More