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Orlando Kia East - Service Center

Orlando, FL

4.2
1,554 Reviews

1,554 Reviews of Orlando Kia East - Service Center

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February 09, 2025

Joshua was very professional, I did not have to wait long for my oil change, it was a smooth process. More

by TAMIKA.WYATT74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

We're delighted to hear that Joshua provided you with a smooth and efficient oil change experience at Greenway Kia East. Thank you for sharing your positive feedback!

February 09, 2025

Didn't take as long as I thought it would. They took care of my car and that's what I needed More

by MATTPLAVOIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

There is nothing better than a great review. Thanks for giving Greenway Kia East your business, Matt!

February 08, 2025

They made each part of the process easy, from making the appointment and checking in the car. I received same day service with very little wait time. More

by Dom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

We're delighted to hear that your experience at Greenway Kia East was smooth and efficient! Our team strives to provide quick and convenient service, so it's great to know we hit the mark. Thanks for sharing your feedback!

February 08, 2025

I recently visited Greenway Kia East for an oil change, and while the service was quick (almost 2 hours) and the staff was friendly, I had an issue with one of the salespeople. They were persistent in tryi More

by dennjess6180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East. We're glad to hear that the oil change was efficient and that our waiting area met your expectations, but we're sorry about any discomfort caused by sales pressure. Your feedback is valuable, and we'll work on ensuring a more comfortable environment during future visits. We look forward to serving you again!

February 08, 2025

The dealership is nice and clean. The people are very friendly. The service is Awesome More

by Kelly Riegelmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Greenway Kia East responded

Kelly, we are glad to hear that you enjoy the space and service here at Greenway Kia East. See you next time!

February 07, 2025

Friendly employees very prompt with helping customers Fin did a very good job I was happy with results to my car More

by Lynette Minich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Greenway Kia East responded

Lynette, we're glad to hear that Fin and the team at Greenway Kia East provided you with prompt service. Thank you for sharing your experience!

February 06, 2025

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definite More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Carpio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Salah mani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

Feb 06, 2025 -

rymluciano responded

The sales person give us his 100%, but dealership satisfaction was 0 %, car cames all damage with scratches everywhere rusty brakes for a new car. Bunch of issues and dirty like was flooded. Definitely not satisfied with my purchase. Still same respond.

February 06, 2025

3% for credit card usage is a xxxxty policy. Not to let your customers know and wait till we are at the register is xxxx-xxxxty thing to do. More

by neverforever12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crap
Feb 07, 2025 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

February 06, 2025

It is good but called to schedule an oil change and was informed about a recall. When I arrived only to be told that they can only do the oil change since they don’t have the part to recall. Wasted a day More

by LUTCHMARSAGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

February 06, 2025

I came in to check and see if I needed the work done I was told they would let me know check in a couple of minutes before 10am I never got any response until I went and asked how much longer it would tak More

by lashallesmart53@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Greenway Kia East responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

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