1,636 Reviews of Orlando Kia East - Service Center
The waiting area was OK, no water in the fridge though. I wished there were a few seats or benches to sit outside I wished there were a few seats or benches to sit outside More
My experience was great! Kia always takes care of me! thank you so much kia Kia always takes care of me! thank you so much kia More
Great customer service. Greeted right away offered refreshments. Informative & my appointment for my oil change was done quickly & on time. Thankyou! Greeted right away offered refreshments. Informative & my appointment for my oil change was done quickly & on time. Thankyou! More
Whenever I go there it's never the same person. I finally got to see Kenny more than 1x and he was excellent. Fin helped me and made me feel things would be fine. He took care of my car and made su I finally got to see Kenny more than 1x and he was excellent. Fin helped me and made me feel things would be fine. He took care of my car and made sure it all got done More
Because I am an introvert, she made me feel very comfortable with her enthusiastic professionalism. I always want to interact with nice people, so I appreciate her interacting with me and being nice comfortable with her enthusiastic professionalism. I always want to interact with nice people, so I appreciate her interacting with me and being nice early in the morning. She also got me in even though I accidentally scheduled the appointment at the wrong location. Later, she asked if I wanted additional services and respectfully accepted my decision to only get an oil change; she was nice and professional throughout. More
KIA sold me a defective engine. Lester advised to drive the vehicle until something transpires with me and my family. They did not replace my engine , they didn't replace my vehicle Lester advised to drive the vehicle until something transpires with me and my family. They did not replace my engine , they didn't replace my vehicle or provide any proper solutions. Just to keep driving until I experience engine failure. This is the most unethical, unprofessional service I have ever received. I have previously purchased 3 kia's. My future purchases after this awful experience will not be with Kia. The worst company with no resolution. They don't care about your safety, or customer retention. Just to currently Line their pockets. More
Treated very good. Not all the work was done because parts on backorder. Will have to go back to finish the job Not all the work was done because parts on backorder. Will have to go back to finish the job More
They were very professional quick to service my vehicle and to know my questions in the mentally fashion I appreciate the good service and to know my questions in the mentally fashion I appreciate the good service More
They did great in a timely manner and very communicative I would definitely comeback again I would definitely comeback again More