Orlando Kia East - Service Center

Staff was very accommodating. Service was provided in a timely manner. Exit staff was pleasant as well. Very pleased with my experience. Service was provided in a timely manner. Exit staff was pleasant as well. Very pleased with my experience. More

I don’t think the tire rotations were done since only one tire was more empty than the others and that tire was filled with more air than the others and still in the same spot. I checked the fluid and the wa tire was more empty than the others and that tire was filled with more air than the others and still in the same spot. I checked the fluid and the water was on the minimum and I’m with the hope the oil got changed and the filters too. I would not come back to service my car here unless I need to for a specific part or recall. I know it’s not part of the service but it would be nice to have the car washed when it’s serviced. More

I always come here to Greenway Kia for all my vehicles I have owned from JEEP Compass to My Chevrolet Traverse, the staff Is so kind and Excellent customer service to Joseph Mnassa (since day 1) and Simon have owned from JEEP Compass to My Chevrolet Traverse, the staff Is so kind and Excellent customer service to Joseph Mnassa (since day 1) and Simon (1st time) they are amazing, I would recommend to anyone 😊 More

This dealership has its highs and lows. Great service when you arrive then declines when it's time to leave. Great service when you arrive then declines when it's time to leave. More

Greenway KIA staff are friendly and knowledgeable. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon. More

I asked for a full check and specifically the engine I only got an engine check and they told me to fix a couple off stuff which I did and the issue still remained, I paid $218 dollars and I fixed whateve only got an engine check and they told me to fix a couple off stuff which I did and the issue still remained, I paid $218 dollars and I fixed whatever they said and everything still the same, plus they told me that the car have a recall for an update on the system but they didn’t mention anything about doing that or getting it done. Im not satisfied with the service and I didn’t have time to go back because I had to fly out for work. More

Greenway KIA staff are friendly and knowledgeable. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon. They identified my issue and gave me the correct solution. I brought my car in the morning and had it back in the afternoon. More

Brought my Telluride in for routine maintenance. Upon the dealership returning my vehicle to me, I noticed my driver side back window down. I didn’t think much of it and tried to let it up but it wo Upon the dealership returning my vehicle to me, I noticed my driver side back window down. I didn’t think much of it and tried to let it up but it would not go all the way. I pulled back into the service area wondering why the window would be doing this after an oil change. The service guy without explanation offered for me to bring it back for him to take a look. I still am confused about what happened to my window when I came in for an oil change. I believe my vehicle was tampered with due to my reporting of a bad experience with the dealership selling me a vehicle. More

I had mixed feelings about my experience with Greenway Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent Kia East. Salah in the finance department was fantastic—efficient and professional. However, the vehicle I purchased had a significant issue (a bent radar sensor affecting adaptive cruise control) that wasn’t disclosed before the sale. Attempts to resolve this with the salesman were ignored, leaving me disappointed with their post-sale customer service. Transparency and better support would have made this experience much better. More

Horrible and unprofessional and scamming people. Pay attention and you have been warned they are only interested in scamming you out of your money. Pay attention and you have been warned they are only interested in scamming you out of your money. More