Greenway Hyundai Orlando - Service Center

I was not happy with the service. We bought a used car 2020 Nissan Kicks and had issues with it ever since. The last time we took it back to have an issue fixed we were told it would We bought a used car 2020 Nissan Kicks and had issues with it ever since. The last time we took it back to have an issue fixed we were told it would be $300 to fix the issue. Then later was told they misdiagnosed the problem. During this time the sales people advised we maybe interested in a new car. After the misdiagnosed issue we spoke with the Service person, Josh, when we asked about the cost of the misdiagnosis, he replied "don't worry about it". So we decided to purchase the new car while they continue to work on the 2020 Kicks. My husband and I then worked on selling the Kicks and had a buyer but after day after day telling us the car would be ready the next day, that took 3 weeks. Needless to say we lost our buyer. Finally after 3 weeks they sent the car to Nissan and fixed the issue, then Josh comes back and tells us the cost would be $300. When we reminded him of what he told us, he just said it was a misunderstanding. So, we lost out on a sale of the Nissan Kicks, ended up paying $200, and although the initial problem was fix, new issue have been occurring. We Are Not Happy At All! More

I have a new Santa Cruz and while in the process of loading the truck bed the latch would not open the sliding top. Only the gate would open. I drove to Greenway since it was the closest dealership. loading the truck bed the latch would not open the sliding top. Only the gate would open. I drove to Greenway since it was the closest dealership. Their response was that without an appointment, they could not look at it for at least 4 hours. I asked if it could be something simple or could they at least look at it so I would know if I could use it for work today, but they wouldn't even look at it while they were standing next to it. I drove to Holler Hyundai in Winter Park, and they immediately took a look and had the problem solved in less than 60 seconds. I would never consider going to Greenway for service, or even sales going forward. More

Friendly service, good workmanship, grateful finance service option, and this repeat customer is thankfully back on the road again. service option, and this repeat customer is thankfully back on the road again. More

Tyler gave me a great service with respect and very professional and very friendly. Thank you for your service. professional and very friendly. Thank you for your service. More

Great service! Service department is very attentive and communicates the progress of your vehicle and the work that was done when completed. Service department is very attentive and communicates the progress of your vehicle and the work that was done when completed. More

Anthony my service manager was his usual courteous, professional and awesome self. Thank you, Anthony! professional and awesome self. Thank you, Anthony! More

I brought my car in for its annual maintenance check-up an after service the car was left in a highly dirty condition, and each tire had varying pressure levels. an after service the car was left in a highly dirty condition, and each tire had varying pressure levels. More

We were charged for a rotation of tires which were supposed to be included in the oil change. My husband called when we got home when he saw the charge and nobody called him back., and we’re having is supposed to be included in the oil change. My husband called when we got home when he saw the charge and nobody called him back., and we’re having issues with our right running light which was mentioned to the service tech, and they didn’t seem very concerned. I felt pressured into doing a finance plan for my bill.. they’ve replaced the running light once already. More

Tyler service representative was excellent! I would recommend this store for service to friends and family! Five star top tier! I would recommend this store for service to friends and family! Five star top tier! More

My new service manager Joshua gave A+A+A+ Sevice! !! He did not try to price gauge me like somes... Thanks for keeping it real with GREAT service. Looking forward to my next visit Josh. !! He did not try to price gauge me like somes... Thanks for keeping it real with GREAT service. Looking forward to my next visit Josh. More