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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
213 Reviews

213 Reviews of Greenway Hyundai Orlando - Service Center

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July 26, 2024

My initial visit to the dealership was in 2007. Consistently, I am impressed by the professionalism and personable nature of advisors. More

by oaknwlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry (Advisor - Service)
Jul 26, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear that our team at Greenway Hyundai Orlando has consistently impressed you with their professionalism and personable service since 2007. Thank you for your continued support!

July 02, 2024

I have had my car there from May 2nd until now which is July 1st. My timing chain had gone bad and they have yet to even relay the damages and Information the warrenty. 2 months and I still don't know if m More

by mccoy.derrick16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukus Felder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Greenway Hyundai Orlando responded

Your frustration is completely understandable, and I apologize for the lack of communication and delays you've experienced. This certainly does not reflect the level of service we aim to provide. I'd like to personally assist in resolving this matter as quickly as possible. Please reach out at your earliest convenience so we can discuss further steps. Thank you, James Ferrell - Service Manager - 407-253-4793

June 18, 2024

I previously gave 5 stars for my purchase but feel the need to review again. I went back into the dealership to have a repair done to my 2016 Hyundai Elantra and the experience was wonderful! If you need More

by Jennifer Starke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody, Josh, Steven, Invilet, Jafar all so helpful and made the experience so pleasant.
Jun 18, 2024 -

Greenway Hyundai Orlando responded

Jennifer, thank you for sharing your positive experience with both our sales and service departments at Greenway Hyundai Orlando! We're glad to hear Woody and the team took great care of you. Enjoy your new Santa Fe XRT!

June 10, 2024

Customer service was great people and finished before an expected time also the all service i want done correctly . More

by hshimelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep
Jun 10, 2024 -

Greenway Hyundai Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 05, 2024

Software up date for my sonata is so costly. Such a thing must be a courtesy of the maker and dealer More

by molinaguillenmoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukus Felder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Sidana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The person who deals with is so polite and well mannered
Jun 06, 2024 -

Greenway Hyundai Orlando responded

We appreciate your business. We'd like to know more about this issue and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 01, 2024

The service department is excellent. They had my car fixed in a week. They were very helpful and professional More

by Dboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 03, 2024 -

Greenway Hyundai Orlando responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Greenway Hyundai Orlando, we look forward to having you as a valued customer for many years to come!

May 23, 2024

The repair was done as promised. Communication was great. Will definitely go back for future service visits. More

by JMP90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Sadler
May 23, 2024 -

Greenway Hyundai Orlando responded

We're delighted to hear that your repair experience was smooth and that communication met your expectations at Greenway Hyundai Orlando. Looking forward to assisting you with future service visits!

May 21, 2024

Everyone was very kind and helpful, especially Logan. There was plenty of open communication as well. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Campbell
May 22, 2024 -

Greenway Hyundai Orlando responded

We're glad to know our team, especially Logan, provided you with a positive experience at Greenway Hyundai Orlando. Open communication is key and we appreciate your feedback!

May 20, 2024

Good communicative easy to get to friendly people nice service department good good good good More

by waynestien718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 20, 2024 -

Greenway Hyundai Orlando responded

Thanks so much. We look forward to your next visit to Greenway Hyundai Orlando!

May 20, 2024

Excellent service. Omar was kind and helpful. I would like to have him as my service agent always. More

by Delvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Rodriguez, service agent.
May 20, 2024 -

Greenway Hyundai Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Omar met your expectations. Thank you again for choosing Greenway Hyundai Orlando; we look forward to having you as one of our valued customers for many more years to come!