Greenway Hyundai Orlando - Service Center

First and last time I had my car towed in on sat july 27. Monday I called in james could find problem. Days later I was told my starter was bad after numerous calls by me I had my car towed in on sat july 27. Monday I called in james could find problem. Days later I was told my starter was bad after numerous calls by me. I couldn't afford an oem starter so I brought my own in on Wednesday.. Thurs no call, Friday I went in. Sat I went in but my advisor James was no where to be found . Cashiers helped me again. I called again but you can't leave messages on my advisers phone line. Final got someone else to help. They told me call in 8a.m. monday. Again no james all day till finally he text me "I will get with you soon". I call in again, he is gone home and no one else knows anything. I came in person again Monday after I got off work cashier helped me again find out a little of what's going on with my car. Tuesday I finally get a call from james on my answering machine, "you'r car is ready". I came in after work picked up my dirty car. After all this time they could have atleast washed it. This has been the worst customer service I have ever experienced. I could not get an explanation of what was looked at or fixed. No one keep me up to date. It went from we don't know what's wrong to 500 dollars in one day but I didn't get my car back for a week and a half. More

So accommodating and genuinely kind Best service thus far in the 5+ years going to Orlando Hyundai! Kudos to Steve (svc tech) & new branch manager!! Finally a budgeted credit plan. Best service thus far in the 5+ years going to Orlando Hyundai! Kudos to Steve (svc tech) & new branch manager!! Finally a budgeted credit plan. More

Great car service We worked directly with Darrell as our service advisor. He made the experience very smooth by answering our questions in a timely manner, and communic We worked directly with Darrell as our service advisor. He made the experience very smooth by answering our questions in a timely manner, and communicated with us very well during the time our car was at the dealer. I felt he really cares about the customers experience. He didn’t make us feel like a “number” and I genuinely enjoyed working with him. Thank you Darrell for the great service! We will be back in the future. More

Amazing I was very very pleased with the service and Care I received from Rodger B on Thursday. Orlando Hyunday In the west Colonial is the best . I was very very pleased with the service and Care I received from Rodger B on Thursday. Orlando Hyunday In the west Colonial is the best . More

Great customer service I have been taking my Elantra to Orlando Hyundai for servicing for the past 8 years and each time I have received excellent customer service. My wait I have been taking my Elantra to Orlando Hyundai for servicing for the past 8 years and each time I have received excellent customer service. My wait time is never more than 5 minutes before receiving service and if requested there is usually someone who will drive me to a location within 10 miles and return to pick me up when my car is ready. More

Great Service, Fast The Service Was Fast & Great! The Service People Were Friendly And Made Sure I Understood Everything, I Always Go There And Dont Plan On Going Anywher The Service Was Fast & Great! The Service People Were Friendly And Made Sure I Understood Everything, I Always Go There And Dont Plan On Going Anywhere Else! More

The MOST AMAZING service department. As soon as I arrived in Orlando for a short weekend vacation, my car died. I had it towed to Orlando Hyundai where it was placed in the care of Derek As soon as I arrived in Orlando for a short weekend vacation, my car died. I had it towed to Orlando Hyundai where it was placed in the care of Derek. He was the most amazing service writer I have ever dealt with. He understood my emergency and took care of the car immediately. I cannot say enough about Derek. He was kind, courteous and professional. An asset to the industry! More

Alignment and tire purchase After calling and talking to cliff Wilson everything went very smoothly and my problem was addressed and I was told and shown what the problem was and After calling and talking to cliff Wilson everything went very smoothly and my problem was addressed and I was told and shown what the problem was and was fixed. Mr.wilson was a pleasure to work with. More

Very good Good and fast excellent. We have no problem everything was okay and clear. All work looked good. I will comeback with no problem thanks again Good and fast excellent. We have no problem everything was okay and clear. All work looked good. I will comeback with no problem thanks again More

Oil change, tire check and setvice check. I came in good an oil change and my Representative wad very thorough, kind and accommodating. Of course i am coming back for the everything i need d I came in good an oil change and my Representative wad very thorough, kind and accommodating. Of course i am coming back for the everything i need done inmy vehicle. More