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Greenway Hyundai Orlando - Service Center

Orlando, FL

4.4
213 Reviews

213 Reviews of Greenway Hyundai Orlando - Service Center

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June 13, 2023

I was quoted 1 1/2 hours to 2 hours and I was there for 3 hours. All I was getting was oil change More

by Michellle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lukus Felder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Greenway Hyundai Orlando responded

Michelle - I am disappointed to hear that your vehicle's oil change was not completed in a more timely fashion. We always aim to accommodate the needs of our guests through effective and efficient service work, and I am sorry that this was not the case. Customer satisfaction is our top priority and I would like the chance to make this right. Would you please call me so that I can see how we can assist you moving forward? Thank you, Jay Ferrell - Service Manager - 407-253-4793

June 11, 2023

They are awesome the customer service is highly satisfying....the people are very friendly and kind.. More

by raulpdejesus10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attendant Elizabeth
Jun 12, 2023 -

Greenway Hyundai Orlando responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Greenway Hyundai Orlando. Safe travels!

June 01, 2023

Real fast service wait times short even when they seem busy was out of there before the estimated time for the job. Even better fact is the person that took my vehicle to service didn't adjust all my seat More

by SomeGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 01, 2023 -

Greenway Hyundai Orlando responded

We're so glad we could make your service experience prompt and easy! Thank you for choosing Greenway Hyundai Orlando. Please feel free to let us know if there's anything else we can do for you!

May 31, 2023

All was ok the staff at the service department was very friendly especially Jerry who help me. He was well informed about the upgrade. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry from service department
May 31, 2023 -

Greenway Hyundai Orlando responded

Kurt, we truly appreciate your support and taking the time to leave us a five-star review for your recent visit to Greenway Hyundai Orlando. We're excited to hear that Jerry provided you with excellent customer service. Thank you for choosing us for your vehicle needs!

May 31, 2023

Professional fast service, keeping customer updated and knowledgeable in answering questions. Prompt with appointment time More

by Joyful 😀
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 01, 2023 -

Greenway Hyundai Orlando responded

We're thrilled to see that you had a great experience at Greenway Hyundai Orlando! Our team strives to provide professional, fast service and we're happy to hear that you were kept updated throughout the process. Thank you for your kind words and we look forward to serving you again in the future!

May 30, 2023

Quick and easy dropoff. Henry was great at keeping me up to date with everything. When I arrived he was waiting for me with my keys ready! More

by joe.rongholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Cornett
May 31, 2023 -

Greenway Hyundai Orlando responded

We're happy to hear that you had a quick and easy dropoff, Joe! Henry is a fantastic team member and we're thrilled to hear he provided excellent service. We appreciate your support of Greenway Hyundai Orlando and hope to see you again soon!

May 29, 2023

I love this dealership they are very friendly and always a great help. They are understanding More

by Latasha cushingberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
May 30, 2023 -

Greenway Hyundai Orlando responded

Latasha, thank you for the review! We are so glad to hear that you had a successful service experience working with the Greenway Hyundai Orlando team. Drive safely, and we hope to see you back!

May 25, 2023

My experience yesterday was awesome and dealing with Troy was amazing, he kept me informed about what was happening and what was going on. Thanks very much.. More

by cherieinsanally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know her name.
May 25, 2023 -

cherieinsanally responded

Friendly atmosphere and thanks for the snacks you provided. Thank you.

May 25, 2023 -

Greenway Hyundai Orlando responded

We are thrilled to hear that you had a great experience working with Troy. Thank you for choosing Greenway Hyundai Orlando.

May 23, 2023

Tyrone was very personable, friendly, very helpful with car repair needs he checked for recalls More

by Alforia09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only Tyrone
May 24, 2023 -

Greenway Hyundai Orlando responded

Thank you for the review! We are thrilled to hear that Tyrone delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Greenway Hyundai Orlando!

May 22, 2023

Henry, service department rep is knowledgeable, professional, courteous, and customer friendly. He is kind, caring and considerate. Henry is truly an asset for Greenway Hyundai. Jay is an excell More

by leibsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry, service dept, Jay sales.
May 23, 2023 -

Greenway Hyundai Orlando responded

Thank you for reviewing us! We are so glad to hear that Henry and Jay delivered such a successful service experience. Drive safely, and we hope to see you back again at Greenway Hyundai Orlando!

May 24, 2023 -

leibsche responded

My pleasure. Greenway Hyundai is phenomenal. Thank you

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