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Greenway Ford
Orlando, FL
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,184 Reviews of Greenway Ford
January 27, 2015
Purchase of a Used Car Purchased a used 2008 Trailblazer from Abner who was extremely nice. Window motors went out in a matter of a day or two. Had them repairs and got noth Purchased a used 2008 Trailblazer from Abner who was extremely nice. Window motors went out in a matter of a day or two. Had them repairs and got nothing in return from Greenway. Robert Gomez and Theresa Hordge offered us 2 oil changes and a tank of gas but we do not live closeby. We spent over $350 for the repair. Won't be back to Greenway. More
by nolte88
Employees Worked With
Robert Gomez, Abner Jackson, Theresa Hordge Martin
December 18, 2014
Great recovery! UPDATE: Greenway Ford contacted me and the issue has been resolved. We came to a fair agreement and I am happy to say that I have ordered a new Must UPDATE: Greenway Ford contacted me and the issue has been resolved. We came to a fair agreement and I am happy to say that I have ordered a new Mustang. Everyone was very professional and I had a good experience. I now recommend this dealership!!! --- I went to Greenway Ford to purchase a new Mustang. After a test drive I decided to make and order. After waiting a long time in the lobby I was made an offer on my trade that was well below the KBB value but the price of the new vehicle was acceptable so I wanted to move forward with the deal. I was give two documents that outlined the specifications and pricing which a manager and I signed. I paid a $1000.00 non-refundable deposit to order the new car. The next day I got a call from the manager saying there was a mistake and the car would cost approximately $3000.00 more than on the signed documentation. I was told that I could still order the car for the original price but it would be without my specified options. I told him this was unacceptable and they should honor the agreed upon price on the signed documents. The manager refused without any negotiation and I was refunded my deposit. As the customer I would not have the luxury of having my deposit refunded if I were to want the price changed after an agreement. I understand that mistakes are sometimes made but we had signed documentation with a monetary transaction. I would be willing to change this review if I were given a more competitive offer for my trade and/or a discount on the new car. More
by Ryan1112
Employees Worked With
Michael Cramer, Shane Fish
November 07, 2014
GO somewhere else for car buying xx tactics, salesman strings you along, under valued our trade, theirs is at top of resale, emails sent everyday, then they asked what can they do to xx tactics, salesman strings you along, under valued our trade, theirs is at top of resale, emails sent everyday, then they asked what can they do to make a deal. Told them what I was willing to do, I went up 1000 to meet them in the middle, we where 2000.00 apart. Returned email saying great news (I would be happy). xx they did not come down and all still wanted exact same price no negotiating on their end. they never came down on the price. Don't waste your time, a lot of better dealers out there to work with. More
by barber90
Employees Worked With
Adam Hurley
September 18, 2014
Best Car Buying Experience I've Ever Had My sales consultant was Juan Mangual. I can honestly say I couldn't have asked for a better car buying experience. I have a lot of animosity towards c My sales consultant was Juan Mangual. I can honestly say I couldn't have asked for a better car buying experience. I have a lot of animosity towards car dealerships due to less than perfect (or ethical) experiences. I honestly feel Juan was honest, sincere, and followed through with what he said. Overall I’m extremely happy with my purchase and look forward to doing business with Greenway Ford in the Future. -Travis Byrd More
by travisebyrd
Employees Worked With
Juan Mangual
June 07, 2014
Experience at Greenway Ford My experience with Alex Mangual and Terrel was superb. I personally did a lot of research and when you get there and let them know of what you want t My experience with Alex Mangual and Terrel was superb. I personally did a lot of research and when you get there and let them know of what you want to look at- there is no upselling or tactics. They help you through the sales experience and what surprised me is after they keep contact and keep asking if you need assistance. Would and would continue to recommend them to anyone I know. More
by RakeshMungal
Employees Worked With
Ilaisa Taloa, Michelle Magyar
June 05, 2014
Good recovery by management My consultant was just trying to make a quick buck! I won't recommend Linton to anyone I know however Brian and Lee did a great job making me feel lik My consultant was just trying to make a quick buck! I won't recommend Linton to anyone I know however Brian and Lee did a great job making me feel like an important customer: I have owned ford vehicles for over ten years now and know what to expect when I walk in. Just because I look young doesn't mean I'm not wise and definitely doesn't mean I'm going to let people like Linton screw me the way he tried. The upper management team called me and spoke to me resolved all of my issues and have followed up over time. The GM even called just to wish me happy birthday which was a great personal touch that I very much appreciated. I have loved this dealership since moving to Florida in 2005 and will continue to love it because of people like Lee and Brian. As long as you have a strong management team in place who appreciate the customers coming in and continuing to invest in their product then Ford will continue to be successful and prosper. I can't thank you two gentlemen enough! More
by Vroot
May 29, 2014
customer Troy Burns is a outstanding salesman very helpful and I am very glad that came there.If there was anyone else I prefer him then anyone else for help.. Troy Burns is a outstanding salesman very helpful and I am very glad that came there.If there was anyone else I prefer him then anyone else for help.. Thank You Troy.. More
by Melvin Hinson
Employees Worked With
Troy Burns, Troy Burns
May 29, 2014
Rick is great! We have referred a number of people to Rick because he is great and treats people right. We were happy with our price and purchase and he has continu We have referred a number of people to Rick because he is great and treats people right. We were happy with our price and purchase and he has continued to support us with anything we need. More
by jrosenwasser
Employees Worked With
Rick Jordan
May 29, 2014
Totrally satisfied I have purchased three vehicles from Greenway Ford and Abner Jackson has been my salesperson for all of them. I have been totally satisfied with the I have purchased three vehicles from Greenway Ford and Abner Jackson has been my salesperson for all of them. I have been totally satisfied with the customer service and the buying experience that I have had with each purchase.. Abner was very knowledgeable of the product. He was courteous and very patient when he went over the features and the benefits of my vehicle. Thanks Greenway Ford and Abner for a wonderful and warm experience. I will highly recommend Abner and this dealership to all my family and friends. I know they will love having Abner as a salesperson as much as I do. I always leave this dealership knowing and feeling like I got the greatest deal. You will being seeing me again soon. Thanks Abner for all your help. More
by gwendolyn1
Employees Worked With
Abner Jackson
May 28, 2014
Stress Free Purchase Linton Harris at Greenway Ford did a wonderful job helping me with my new car purchase. My hectic work schedule leaves me with no free time, so Linton Linton Harris at Greenway Ford did a wonderful job helping me with my new car purchase. My hectic work schedule leaves me with no free time, so Linton help me take care of all the paperwork over the internet and phone. That alone made the experience of buying a new car simple, easy and stress free. I explained to Linton what type of vehicle I was looking for and what I wanted to pay, and he found me a car that same day. When I finally made it to Greenway Ford, Linton had everything ready and all I had to do was sign and go. From the time I walked in to Greenway until the time I drove off only took 30 minutes. Linton even went the extra mile by setting up all the features in the car to meet my specifications, which was great. I would have been lost trying to do it myself. Linton Harris made my first time buying a new car wonderful. If any of my family and friends decide that they want to get a new or used car, I would tell them to contact or go see Linton Harris at Greenway Ford first. More
by Triggins15
