Greenway Ford

Very satisfied with service at Greenway. They addressed my concerns and other issues such as a recall notice that I was unaware of. They also kept me updated with the status of the work being done. my concerns and other issues such as a recall notice that I was unaware of. They also kept me updated with the status of the work being done. More

Best experience. Great help, deal, and service. Thanks to the financial agent Matt, Tito and Miguel. The friendliness and the time that they took was a lot better than most dealers. the financial agent Matt, Tito and Miguel. The friendliness and the time that they took was a lot better than most dealers. More

Terry in the service department is awesome. He is very courteous and explains everything that will be done during service. I highly recommend him a trustworthy service advisor. courteous and explains everything that will be done during service. I highly recommend him a trustworthy service advisor. More

Terry Bennett was very helpful and kept us informed about our service needs. Also we really appreciated how Brian Collins was able to assist us in obtaining a back ordered part. our service needs. Also we really appreciated how Brian Collins was able to assist us in obtaining a back ordered part. More

The salesman Troy was very helpful and helped me with any questions I had only complaint I didn’t get quite as much for my trade-in as I would have liked but everything else was excellent questions I had only complaint I didn’t get quite as much for my trade-in as I would have liked but everything else was excellent More

Great experience thanks to Doris...she is great and help me a lot .Hassan help me also at the end .The car was clean and good me a lot .Hassan help me also at the end .The car was clean and good More

If you want terrible after-sale service than Greenway Ford is for you! Quite possibly the worst customer experience I've ever had. The support department, under the leadership of a particularly abrasi Ford is for you! Quite possibly the worst customer experience I've ever had. The support department, under the leadership of a particularly abrasive and unhelpful individual named Phil, is a total embarrassment. This guy even went so far as to explain that the persistent issues with my brand new King Ranch were the result of Ford integrating new technologies that both they and Ford did not understand. Phil then explained to me that Rams didn't have these sorts of problems. On this most recent occation Phil refused to take the vehicle in for service, despite a phone call that occurred with management earlier in the week where it was decided that the truck would be brought in at a predetermined time. Avoid this place like the plague. The management team could not care less about the customer and the service department is the antithesis of helpful. More

It was an easy and painless process. Great customer service, starting with the friendly young lady at the reception desk. Our Sales Rep, Don, was pleasant and very helpful. service, starting with the friendly young lady at the reception desk. Our Sales Rep, Don, was pleasant and very helpful. More

Excellent service. Quick, very efficient. My advisor Tony was very helpful and informative and knowledgeable. Everybody I encountered upon arrival were very pleasant and polite was very helpful and informative and knowledgeable. Everybody I encountered upon arrival were very pleasant and polite More

I purchased a used Ford F-150 in the deal they were adding a hitch and a bed liner. They messed up the hitch install. Told me they would pick it up and get it fixed (I live 50 miles away). They lied an adding a hitch and a bed liner. They messed up the hitch install. Told me they would pick it up and get it fixed (I live 50 miles away). They lied and I had to drive back down and wait while the problem was corrected. They were also going to retrieve the master key code. They told me I needed two FOB's to retrieve it. They gave me a "new" FOB and I decided to have a local dealer program and cut it. Local dealer let me know you don't need two fobs and the "new" fob they gave me was actually a used fob! Do these people know anything about the trucks they sell? They lied and scammed me and refused to pay for the programming I did locally. I will never set foot in the dealership again. More