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Greenway Ford

Orlando, FL

3.3
1,180 Reviews

9001 E Colonial Dr

Orlando, FL

32817

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1,180 Reviews of Greenway Ford

September 27, 2021

Ryan in the service department was knowledgeable and efficient. He told me exactly when I should expect future service appts as well as costs. Definitely recommend! More

by creese2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Dept
Sep 27, 2021 -

Greenway Ford responded

We are thrilled that you and your vehicle were so well taken care of by Ryan and the team! Thank you for your business and your confidence in Greenway Ford. We hope to welcome you back for your future services!

September 24, 2021

I had an appointment for my daughters car for a recall and they did not change out any off the locks like they were supposed to and one had already failed and the door opened when she was driving that we More

by Traceystanger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Ortiz
Sep 24, 2021 -

Greenway Ford responded

Thank you for taking the time to post your concerns. I would love an opportunity to research your daughter's repair history but unfortunately, based on the information in this review, I am unable to locate records for contact information. Please call me at your convenience. - Sharon Walker – Service Director, 407-275-3200 ext 4432

September 23, 2021

Friendly and efficient. Let me take vehicle for a long test drive to make sure that I was happy with it More

by rodc0413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faysal
Sep 24, 2021 -

Greenway Ford responded

Our team will always do all it takes to make sure you're comfortable and confident in your purchase. It was our pleasure to provide you with friendly and efficient care, and our team will be so happy to see your kind words. Thank you for bringing your business to Greenway Ford and for leaving us 5 stars!

September 21, 2021

It was easy to schedule and service my vehicle. The service was performed well within the estimated timeframe More

by Metzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept
Sep 21, 2021 -

Greenway Ford responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Greenway Ford!

September 18, 2021

I had an appointment for an oil change as a “waiter” for 9am on Sept 11th. I get there and they tell me it will be at least 2 hours to get my truck in let alone done. They told me my 9am appt was to speak More

by stat-man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
September 16, 2021

I use this dealership to purchase as well as service my vehicles for the last 15 years. Terry is my service agent. He has been professional as well helpful when dealing with servicing and minor issues tha More

by Jkdubwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry my service agent, Troy Burns, Juan Mangual
Sep 17, 2021 -

Greenway Ford responded

We are happy to have earned your trust for over 15 years! It means the world to us that our service stands out to you and will certainly pass along your thanks to Terry and the rest of the Greenway Ford team. Thank you for being such a great customer!

September 16, 2021

Great service easy to deal with. This is our third vehicle purchase from Greenway. Rick Robert’s and Bret Riffle were a great help. More

by Fjgcpa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bret Riffle
Sep 17, 2021 -

Greenway Ford responded

Thank you for leaving us a review. We're glad to hear that Rick & Bret were such a pleasure to work with throughout the sales process and we wish you safe travels! - Greenway Ford

September 15, 2021

Service was amazing! My advisor Ryan was very nice and professional. Would definitely recommend Greenway Ford to anyone. More

by alighieri3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Sep 16, 2021 -

Greenway Ford responded

Thank you for the amazing review and for trusting the Greenway Ford team to get the job done! We'll be sure to pass your kind words along to Ryan. Safe travels, and come back next time!

September 12, 2021

Greenway Ford Extended for $4000 was ridiculously priced I feel I was charged way to much. Fairwinds Credit Union give you more and you pay less. More

by cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nguyen 5 Star & Osama Faraj 5 Star, Josh Mowrey
Sep 21, 2021 -

Greenway Ford responded

Cheryl, thank you for this feedback. We strive to keep our prices competitive and reflective of what we offer to our guests, and it is disappointing that this was not better demonstrated in your experience. I would appreciate the chance to speak with you to see what I can do to help clear things up. If you are willing to discuss this, please feel free to give me a call. Thank you, David Nelson - Customer Relations Director - 407-275-3200 x4357

Sep 25, 2021 -

cheryl responded

Yes I will be contacting you soon I would be happy to speak with you. Cheryl

September 12, 2021

Carlos Tejeda was awesome! No pressure walkthrough. When I found the truck I was interested in... He and the team made it work and surprisingly better than expected! See Carlos, he's down to earth, and hon More

by atvalle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Tejeda
Sep 12, 2021 -

Greenway Ford responded

We love hearing that Carlos and the team exceeded your expectations! We'll be sure to share with Carlos how much you appreciated his honest and charismatic care, and that you plan to refer him. Thank you for your business with Greenway Ford and we hope you're enjoying your new truck!

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