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Greenway Ford

Raytown, MO

3.9
230 Reviews
The team at Greenway Ford would like to welcome you to our dealership in Raytown, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Raytown, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Raytown count on the high-quality vehicles and services found at Greenway Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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9505 E State Rte 350

Raytown, MO

64133

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Showing 230 reviews

July 29, 2023

This dealer is shady and unprofessional. I ordered a 2023 Ford Bronco with Greenway Ford November 2022 because they said no dealer markup. The Bronco arrived July 2023 and $30k dealer mark More

by Adam Hodes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Leathers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Macey
July 07, 2023

This dealership has VERY misleading advertising and its a shame dealership as a whole use misleading information to lure people in THEN!! Tell them some ridiculous stuff needed that wasn't said in the More

by You did IT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Loya
June 15, 2023

SSave yourself a headache by not dealing with this dealership. Their finance department is either the biggest bunch of swindlers imaginable, or the most incompetent bunch of idiots on earth. It's a to More

by arleashamays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

When I was heading to the dealership to have a front license plate bracket on that never got installed the engine light came on and I mentioned it to the salesman (Jim Leathers) he had me pull it into t More

by Matthew Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne Eagle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Leathers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Kellar, Jason Diehl, Mike Libby, Karl Myers, Earl Cobbins, Phil Callier, Henry Pulliam Jr., Shane Loya
May 22, 2023 -

Greenway Ford responded

Matthew, we strive to deliver high-quality products and thorough services, and it's disappointing to learn that you are having trouble with your vehicle. I'd like to step in right away so that I may address your concerns directly and see if I can help sort out what's going on and make things right. I will take a look for your contact information, but, in the meantime, please don't hesitate to give me a call. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

May 22, 2023 -

Matthew Barton responded

The day they finally installed my license plate bracket the engine light was on again I was told a bunch of codes came up but nothing to worry about and they had got the light to go off again. This time I went by Autozone and they ran a diagnostic on it and it came back as a cannister purge valve gone bad. I paid almost $17,000 for this vehicle and you didn’t want to replace a $50 part to satisfy a customer.

April 30, 2023

Very. Professional. Smart Your. Organization. is. top. notch. Your. salesman. is. Courtesy,,. ,. he. goes. the. extra mile to. sell. ca More

by Paulhaar189
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Greenway Ford responded

Thank you for the review, Paul! We are so glad to hear that you had such a successful purchase experience working with the Greenway Ford KC team. Drive safely, and we hope to see you back!

January 20, 2023

Wayne was so helpful from the very beginning. I called him wanting a Ford Bronco which are very hard to find. He let me know that he had two coming to the dealership and luckily one of them was t More

by Kenzie T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (Finance manager)
Jan 20, 2023 -

Greenway Ford responded

Kenzie, congratulations on your new Ford Bronco! It was such a pleasure assisting you with your purchase, and we will be sure to commend Wayne for all his help. Thank you for supporting the Greenway Ford KC team and leaving us a five-star review. Safe travels!

December 19, 2022

Eric takes care of his customer And listen to their needs. Eric is a stand up guy. More

by quickrecoverykc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Detra Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "MJ" Jacobs, Kyle Robitzsch
Dec 19, 2022 -

Greenway Ford responded

We really appreciate your positive feedback about Eric! Given the content of your review, it seems that your 1-star rating may have been accidental, but if there is anything we can do to assist you, please don't hesitate to be in touch. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234

December 17, 2022

My experience with Detra in the service department was excellent. Very pleasant and polite customer service experience . More

by daphnemitchell33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detra Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Greenway Ford responded

Thank you for your 5 stars and shoutout to our amazing team! Come by Greenway Ford KC anytime you need!

September 28, 2022

We had a great overall experience. Wayne was our sales rep and he did AMAZING! We stayed late at the dealership the night we bought our vehicle and they didn’t rush us so or anything. More

by Lauren H
Recommend Dealer
Yes
Employees Worked With
Wayne Eagle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pippins
Sep 28, 2022 -

Greenway Ford responded

Lauren, thank you for the great review! We are thrilled to hear that Wayne delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Greenway Ford KC!

September 12, 2022

Due to supply chain problems, our experience was less than desirable. Our vehicle was in your service center for over 4 mths More

by Burtondonnie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detra Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Greenway Ford responded

I am so sorry to hear about your recent experience and that your maintenance took longer than expected. We strive to provide our guests with timely and efficient service and do the best we can, given certain circumstances. I understand your frustration, and if there is anything I can do to elevate your experience, please reach out. Thank you, Blake Fanning - General Manager - 816-353-1495 ext 234