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Greenway Ford
Orlando, FL
1,201 Reviews
Welcome to Greenway Ford in Orlando, FL!
For all things Ford in Central Florida, turn to the name you can always count on: Greenway Ford. We're honored to serve as your go-to destination for new Ford sales, auto repairs and high-quality car parts, so you can come to us no matter what you need.
From our expansive service bays and wide range of customer perks to our stellar selection of new and used Ford models, we have you completely covered. Shop online now to get started or get directions to Greenway Ford and visit our Orlando Ford dealer in person to meet with the team and see all that we have to offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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April 12, 2006
I have taken my 2005 Mustang in six times for four problems, and one is still not fixed. The only thing they've correctly handled the first time was a bad battery--and that took several hours to dete problems, and one is still not fixed. The only thing they've correctly handled the first time was a bad battery--and that took several hours to determine when I'd correctly diagnosed the problem in a few minutes. There seems to be little or no communication between employees as I get conflicting information from different people every time my car is there. Time-to-repair estimates have always been wrong and they don't call me back when they say they will. They put nearly 200 miles on my car during one service visit and gave it back to me with the low fuel light on. If they keep the car overnight it's covered with a greasy film when I get it back. One service advisor tried to tell me a known problem with a 6-month-old TSB was my imagination. It's been four months since they claim they ordered a replacement stereo head and they just called yesterday to say it's in--but they also said that three months ago and it turned out to be the wrong part, which they didn't discover until 45 minutes into what they'd said was a 30 minute repair. After I said "give me my car back" it was ready within a couple of minutes, proving they hadn't even started to remove the old stereo yet, it had just taken them 45 minutes to open the box. Their routine maintenance is about double the price of local shops I trust on those occasions when I'm too busy to do it myself, or when expensive special equipment is required. Everyone there is friendly, but so far as I can tell no one there is competent. More
by n25sh
Employees Worked With
Service advisers (multiple)
