Greenway Dodge Chrysler Jeep - Service Center

Great service department. I had a problem with my RAM 2500 Diesel making a strange noise, service department in Jacksonville FL was not able to determine problem. Greenway Located problem within first 1 2500 Diesel making a strange noise, service department in Jacksonville FL was not able to determine problem. Greenway Located problem within first 15 minutes. The service people are friendly and take time to explain options without pushing extra services. More

Yesterday, I awoke to a dead battery and quickly called Greenway Chrysler to make an appointment to have this battery checked. The rep that took my call to make the appointment was very courteous and set Greenway Chrysler to make an appointment to have this battery checked. The rep that took my call to make the appointment was very courteous and set me up with an early morning appointment that allowed me to not have to miss any work. Once I arrived at Greenway, to have the service done, Paul Clason, of the Service Dept. assisted me. Paul was very friendly and helpful and expedited my service so that I could be up and on my way again. I was very satified with this interaction with Greenway Chrysler. More

I would like to gracefully thank Aaron H. for his Great Customer Sevice! He is a very polite and professional Employee in your company. The time I have had the pleasure to have his help me out, has been gr Customer Sevice! He is a very polite and professional Employee in your company. The time I have had the pleasure to have his help me out, has been great. He goes above and beyond to explain everything and detail. He is an asset to your company. You will definately see me back again, and hopefully he will be the one to continue with helping with my servicing. Thanks again Aaron Juanita Telfer More

I always get my vehicle serviced at Greenway. Today's experience was just as it has always been; outstanding! The entire staff is courteous, friendly and always professional. Prime example, today I plann experience was just as it has always been; outstanding! The entire staff is courteous, friendly and always professional. Prime example, today I planned to purchase tires from another consumer but after I shared the price I was quoted with Paul, he took the time to research Greenway's prices and offered me a better deal. I would also like to mention Penny and Tom who have assisted me during my previous visits. Again, two other staff members that display nothing more than true professionalism. The leadership at Greenway Dodge is obviously doing something right! Paul, I salute you! Thank you, Debbie Calhoun More

On behalf of my family and I, we would like to thank Paul Clason for the excellence customer service he has provided for us time and time again. I just wanted to say how pleased I am with the service I have Clason for the excellence customer service he has provided for us time and time again. I just wanted to say how pleased I am with the service I have received. You kept me well informed about the status of my service order from start to completion. Thank you for your diligence and dedication to delivering great customer service in our time of need. More

Very bad service they need to hire some good techs and fire the old ones that dont do shit including the service manger Jimmy which is rude he acutally told me not to come back in which I have never heard fire the old ones that dont do shit including the service manger Jimmy which is rude he acutally told me not to come back in which I have never heard from a respectable customer service person. Took 2006 van in to have repairs done and they did about a half of job so they could get my extended waranty deductible.The van was there 10 days in fact. So I pick it up and the same thing is still broke so I take it back its there another 10 days then they tell me its costing me another deductible. To me it seams that they do not know what there doing and are ripping off there customers hopfuly they go out of busniess soon would be nice. Now here was the flip side of the story me and my wife was in the new cars sales looking at a new one we figured we may buy another van and i would use this one for work right. Well 6 hours later we have a pending deal based on the service of our other van and they knew this as well. So after all the bullshit with service we are glad it was a pending deal didnt buy shit from them and never will. lets put it this way if you want good service arfter a sales dont shop greenway or your ass will feel it later. More

Aaron H. went above and beyond to make sure I was taken care of by Greenway. He wasn't just friendly, he was kind and made me feel he cared about me as a customer. My vehicle was serviced in a bit less tha care of by Greenway. He wasn't just friendly, he was kind and made me feel he cared about me as a customer. My vehicle was serviced in a bit less than the time quoted and the service was completed well with no issues. I highly recommend Greenway for your vehicle's service! More

After having some issues with customer service the day before, we went back to the dealership today to try to talk to a competent person and I found a very competent, Customer-friendly Service Manager n before, we went back to the dealership today to try to talk to a competent person and I found a very competent, Customer-friendly Service Manager named Jimmy Nadeau, who not only straightened the issue out from the night before, he even went the extra step to make the customer happy, so we had our Car fixed at this dealership. This is what customer Service is all about and I have to thank Jimmy Nadeau for his professionalism and that HE went the extra mile FOR the customer. thank you Jimmy this is what we call Customer Service More

I brought my vehicle in for a safety recall. Morgan, my service advisor, was punctual, informative and friendly. Although other service was recommended, I did not receive the usual pressure to get the work service advisor, was punctual, informative and friendly. Although other service was recommended, I did not receive the usual pressure to get the work done at that time. I also test drove a vehicle while I waited. The sales associate was friendly and low-pressure, too. Best of all, my vehicle was ready when promised! Thanks, Morgan!! More

Aaron got me in and out of the dealership really fast! It was great! I truly appreciate him getting things done fast! It was a busy day and Aaron knew I needed to get out quickly! I have been to other dealer was great! I truly appreciate him getting things done fast! It was a busy day and Aaron knew I needed to get out quickly! I have been to other dealerships and it's taken over 3 hours to change oil. So I am grateful for the quick service More