Greenway Dodge Chrysler Jeep

I decided to give Greenway a chance, also I don't know many experienced mechanics around the area, so I wanted it done right the first time. Communication started off great, but I'm now going on 3 weeks a many experienced mechanics around the area, so I wanted it done right the first time. Communication started off great, but I'm now going on 3 weeks and noone will answer my texts, try to call and get put on hold for 25 min. and then hung up on. Overpriced and tried to tell me things were wrong with my vehicle that I know were not the case. This will be my first AND last time at this dealership. I guess I'm going to have to waste gas and drive down there to get things straightened out! Update..as I was typing, they tried to say the parts catalog had a misprint and that it was going to cost an extra $250..not what I agreed to and not what I'm paying! Don't waste your time with these people!! More

I purchased a used car on September 12th, it is December 4th. I still don't have a tag or title. I had to call four times to get another drive out tag the first time, over two weeks after my drive out tag e 4th. I still don't have a tag or title. I had to call four times to get another drive out tag the first time, over two weeks after my drive out tag expired. I am eight days driving on an expired temporary tag now. I do live out of state, last time i talked to a title clerk , I was told they were waiting on my DMV... I called my DMV, no request or paperwork has been submitted. I have emailed and left voice mails for the general manager, asked for customer service, talked to my salesman. I can not get any help. Not what i expected from a Dodge dealership. More

Everyone was extremely knowledgeable and helpful. They made the entire process very easy. I would definitely purchase from them again in the future. They made the entire process very easy. I would definitely purchase from them again in the future. More

New to the area and chose your dealership. Best choice I made for my purchase Best choice I made for my purchase More

I went in 11-11-2023 to purchase a truck that I saw online for $41k. After test driving the vehicle I decided to purchase the vehicle. I showed the salesman(Travis)that I was already pre-approved thr online for $41k. After test driving the vehicle I decided to purchase the vehicle. I showed the salesman(Travis)that I was already pre-approved through my credit Union. He also took a picture of the pre-approval with his cell and gave it to the finance guy. As I was sitting in the lobby waiting to see the finance guy Brooks Grice I received an alert on my phone that my credit was checked. When I went in to see Mr. Grice he added $10k to the base price of the vehicle. During a phone conversation with him I asked why GW advertised the $41k but YOU tried selling it for $51k? He actually stated that $41k price is to get people to come to the dealership. I had already canceled the deal on the 13th. But the salesman via text messages tried to intimidate me into coming in an pick up the vehicle. But my entire experience was terrible, never met a finance guy that did what this guy did. I never had a salesman try to intimidate me. Semper Fi..... More

Amazing sales Department ! !!! Worst customer service I have ever experienced. Going there today to get closure on our needs. I’ll definitely let you know how it goes So far !!! Worst customer service I have ever experienced. Going there today to get closure on our needs. I’ll definitely let you know how it goes So far 45 min on hold no call backs They said drop it off we can diagnose look at in in 3 days then repair it. The personal touch ends after you drive away Are you kidding me!!! More

I had an amazing, easy first time vying a car experience! Everyone worked to get the best deal and walked away happy Everyone worked to get the best deal and walked away happy More

Great customer service. They went above and beyond. got me into an easy trade-in and worked with me with my less then ok credit They went above and beyond. got me into an easy trade-in and worked with me with my less then ok credit More

Best experience ever. They went above and beyond. Will recommend them to everyone i know. They went above and beyond. Will recommend them to everyone i know. More

Was ghosted after negotiations were stalled. Never got back to me at all about anything. . Highly unprofessional. Wouldn't recommend Never got back to me at all about anything. . Highly unprofessional. Wouldn't recommend More