Greenway Chrysler Dodge Jeep Ram of Anniston - Service Center

When you take your car to Greenway CDJR of Anniston , make sure you take pictures before and after, when you take it to maintenance or any kind of work. They are THIVES, They argue that they install make sure you take pictures before and after, when you take it to maintenance or any kind of work. They are THIVES, They argue that they installed tires on my wife’s Jeep, rotors turned and brakes and thermostat change , brakes are rusted , rotors are eaten up in less that 1000 miles , when she confronted them, the technician disappeared and the lady doing the paperwork argued that they did, we let it go because they supposed to be the professionals, which they are not. The new manager ONLY two weeks into the new job , accused me of swapping the old tires with the new ones , when they charge me for a disposable fee. Does it make since that I will be spending another $2,439.04 to be exact. I asked him a couple of times to show me disposal tire serial numbers , he can’t provide that, why ? Everyone that knows me , the reputation I have , is not what this guy is saying. Guys don’t make the same mistake we did !! SHARE IT WITH YOUR LOVE ONES !! ‼️‼️‼️‼️‼️‼️‼️‼️ More

They are CROOKS - Better take pictures before you let them touch your car, Also when you arrived they will tell you that your car needs all kind of things , that your car has problems, they make commiss them touch your car, Also when you arrived they will tell you that your car needs all kind of things , that your car has problems, they make commission out of what you pay out of your pocket. People get a second opinion . This place will still the little money you have , they are not professionals. Tina, William and service technicians are shady , they will steal your money. ‼️‼️Tell your family, friends to keep away from this place.‼️‼️ More

Absolutely the worst Chrysler, Dodge, Jeep, Ram dealership SERVICE DEPARTMENT!!!!! They had my Jeep for a month.... when I went to get it, of course it wasn’t ready... they said it would be ready b dealership SERVICE DEPARTMENT!!!!! They had my Jeep for a month.... when I went to get it, of course it wasn’t ready... they said it would be ready by that afternoon and WOW to my surprise it wasn’t ready! I heard 3 different excuses from each advisor and that is RIDICULOUS. I will Not be returning for service in the future. More

Jason and Dorthy are excellent workers , these are the people we need in dealerships , they have patience , great customer service and great work ethics . I enjoyed this place people we need in dealerships , they have patience , great customer service and great work ethics . I enjoyed this place More

I had a wonderful experience with this dealership. Fast and very friendly employees. I would recommend this dealership to anyone. The service manager is wonderful! and very friendly employees. I would recommend this dealership to anyone. The service manager is wonderful! More

Jason was a wonderful help in servicing my first vehicle. He’s a respectable man with superior work ethic and is definitely worth coming back to. He’s a respectable man with superior work ethic and is definitely worth coming back to. More

Great Service Department! I took my 2014 Van in because of a ticking noise. The service department folks took great care of it and the guys were very friendly and caring. Jaso I took my 2014 Van in because of a ticking noise. The service department folks took great care of it and the guys were very friendly and caring. Jason went extra steps to ensure that everything was up to my satisfaction. Great Job!. I will be returning when needed. More

SERVICE DEPARTMENT SUCKS This is a great place to take your vehicle only if you DONT want them to repair it. The water pump broke on my car late last Friday afternoon and I s This is a great place to take your vehicle only if you DONT want them to repair it. The water pump broke on my car late last Friday afternoon and I stupidly had it towed to their service department. This was the first mistake I made. I was told the following Monday morning by Miranda that they only had one technician working because of the holiday (New Years Eve) and he would look at it Wednesday. I took her for her word. My second mistake. I told her I had an extended warranty and the water pump would be covered. Of course, she told me it probably wouldn't be covered and if it was that the fluids that would need to be refilled would not be covered. She is either uneducated or has a hard time telling the truth. I called Miranda at 4 on Wednesday afternoon to check on my car and she said they didn't get to it today (imagine that!). The technician would look at it tomorrow. Called Miranda at 145 on Thursday and the technician still had not looked at it. I told Miranda don't touch my car and a tow truck was on the way to get it and take it to a REAL Dodge service department . Finally, McSweeney Dodge repaired my car in one day (yes only one day) and all I had to pay was my deductible. Guess where I will be taking my car from now on? Yep, Matt at McSweeney's. Professional and honest...two qualities lacking at University Dodge. More

Terrible service my trucks been there for 3 months I have had off and on trouble with the truck, but back in may I had a throttle control code come up. They told me that it needed a new motor, ( I di I have had off and on trouble with the truck, but back in may I had a throttle control code come up. They told me that it needed a new motor, ( I didn't think so) another month and a half went by. Then said that it needed a new transmission, another month went by. I finally got with Chrysler directly and come to find out that they never put a motor or transmission in the truck. Currently the truck is still there at the dealership. I call and can never get anybody on the phone. I was put on hold for 58 mins before I gave up. I'm not sure what I'm going to do, maybe lawyer time. More

Check engine light Jason Boatman got me in and out in record time! have been coming here for a while and as with all dealerships you gotta worry a little.. but not here. Jason Boatman got me in and out in record time! have been coming here for a while and as with all dealerships you gotta worry a little.. but not here.. great service! thanks again More