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Greenville Toyota
Greenville, NC
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I recently had the pleasure of purchasing a vehicle from Greenville Toyota, and I can't speak highly enough of the experience, particularly thanks to the outstanding service provided by Ricky Atencia. Fr Greenville Toyota, and I can't speak highly enough of the experience, particularly thanks to the outstanding service provided by Ricky Atencia. From the moment I walked in, Ricky's warm welcome and exceptional customer service made me feel at ease. His extensive knowledge and patience were evident as he took the time to answer all of my questions without any pressure. It was clear that Ricky truly had my best interests at heart. I was in search of a Grand Highlander Hybrid, a car that is in very high demand and hard to find. Ricky went above and beyond by keeping an eye out for it and notifying me as soon as one became available. His diligence and expertise ensured that I drove away with a car that my family loves! Ricky's professionalism and genuine desire to help made the entire process smooth and enjoyable. He guided me through each step with confidence and care, making sure I was well-informed and comfortable with my decision. At the close of the purchase, the finance person at the dealership made the paperwork extremely easy, understandable, with nothing hidden and no additional upselling pressure. It was refreshing! Overall, my experience at Greenville Toyota was top-notch, thanks in large part to Ricky Atencia. If you're in the market for a new or used car, I highly recommend visiting Greenville Toyota and asking for Ricky. You won't be disappointed! More
I was met when i pulled in the lot by Ricky. I came in looking for a specific vehicle and it was not available on the lot. Within a few hours they had located one and it was delivered to the lot I came in looking for a specific vehicle and it was not available on the lot. Within a few hours they had located one and it was delivered to the lot. Ricky made the process very smooth. He answered my numerous questions and was very patient with me. He also arranged for my car to be delivered to my home, since I was by myself and had no one who could help me get it home. I highly recommend him. More
We had an amazing experience at Greenville Toyota, and it was all thanks to Richard Atencia! From start to finish, Richard was professional, knowledgeable, and incredibly patient. He took the time to underst was all thanks to Richard Atencia! From start to finish, Richard was professional, knowledgeable, and incredibly patient. He took the time to understand exactly what we were looking for and helped us find the perfect car that met our needs and budget. Richard's expertise and friendly demeanor made the entire process stress-free and enjoyable. He explained everything clearly and answered all our questions, making sure we felt confident in our decision. We never felt rushed or pressured, which we really appreciated. If you’re in the market for a new car, we highly recommend asking for Richard Atencia. He truly goes above and beyond to provide exceptional service. Thank you, Richard, and the whole team at Greenville Toyota! More
They don’t fix things right the first time and have you come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they c come back numerous times for the same thing. Lack of responsibility for the mistakes they made. If there’s a problem outside of wear and tear, they created it. Repairs are done poorly. Recommends expensive repairs and does the absolute worst with fixing what they say is wrong. When they touch stuff, they have the tendency to break things. They don’t put stuff back right, they leave off bolts and gaskets. They don’t do proper oil changes, lie about rotating tires but yet have you pay for it. They don’t always change the filter when doing the oil change. At times, they don’t even properly fill oil nor top off other fluids like they claim. Apparently, they don’t know how to screw in a oil filter properly. They don’t stand behind their work and they don’t care about your vehicle (especially if it’s older) I found me “professional” mechanic that was able to fix all the stupid mistakes GT service dept made. My truck is doing so much better now that it’s out of Greenville Toyota’s ridiculous care! To Greenville Toyota, find something else to destroy besides someone’s vehicle. More
Thanks to Richard Atencia, for providing us with an excellent car-buying experience!! His professionalism, expertise, and patience with us was very much appreciated! excellent car-buying experience!! His professionalism, expertise, and patience with us was very much appreciated! More
Richard is the absolute best! He’s worked with us multiple times already and he’s always willing to help us with whatever is more convenient to us. We love the dealership as well. He’s worked with us multiple times already and he’s always willing to help us with whatever is more convenient to us. We love the dealership as well. Excellent service. More
Great customer service and our sales person , Ricky, was very helpful and professional. We bought new car and there were no high pressure games. Love the perk of free oil changes and tire rotation for life. very helpful and professional. We bought new car and there were no high pressure games. Love the perk of free oil changes and tire rotation for life. Usually don’t purchase extended warranties but did because great price to extend it to a ten year bumper to bumper warranty. With todays electronics it offers comforting piece of mind. More