Greenville Hyundai

Huge lack of communication and follow through. They said they would call me back and I had to call both times to follow up. Had my vehicle for a week due to a warranty related issue. Not customer They said they would call me back and I had to call both times to follow up. Had my vehicle for a week due to a warranty related issue. Not customer friendly or focused, the notation as well as verbal communication I got when calling was that I was a hassle and they would get to it when they go to it. Had an appointment when I took it in for 10:45 didn’t even get looked at till the next day over 24hrs later. Nice new dealership but service is a HUGE joke. More

The dealership is clean and very courteous. They took care of my car efficiently and on time. They took care of my car efficiently and on time. More

Awesome people and service very professional and helpful. Got two recalls and a oil change done in a very short time. Got two recalls and a oil change done in a very short time. More

Best service dept thanks James & Nickols yall are wonderful. My truck looks so nice & pretty wonderful. My truck looks so nice & pretty More

I made my first visit here after 2 years. I stopped using it then due to a very inefficient service department. This visit was excellent however. Very clear in explaining needed services a I stopped using it then due to a very inefficient service department. This visit was excellent however. Very clear in explaining needed services and done on time. I will continue using Greenville Hyundai for my service needs. More

Greenville Hyundai has always taken good care of my vehicle at every service visit. One nice thing about them is that they always wash your car after service. It has always been easy to schedule appo vehicle at every service visit. One nice thing about them is that they always wash your car after service. It has always been easy to schedule appointments and make changes to appointments if necessary. I have never had anything go wrong with my vehicle or had any issues with their service. More

Clean and friendly dealership with good amd timely communications. Very good at explaining service related issues and the details of the work performed. communications. Very good at explaining service related issues and the details of the work performed. More

Phillip in the service dept was great! ! Very nice and fast! Lewis Harrison and Ryan Spradlin were amazing when I bought the car in July! Cannot remember the name of my salesman but he was ! Very nice and fast! Lewis Harrison and Ryan Spradlin were amazing when I bought the car in July! Cannot remember the name of my salesman but he was great as well! Very pleased with Greenville hyundai More

My experience in the service department was fantastic! ! Very appreciated of their attentiveness. Thank you Nick! ! Very appreciated of their attentiveness. Thank you Nick! More

Easily the worst experience I have had purchasing a vehicle. This is the first bad rating I’ve ever left a dealership but this was truly awful. Fully negotiated (long distance) purchase and trade in. I vehicle. This is the first bad rating I’ve ever left a dealership but this was truly awful. Fully negotiated (long distance) purchase and trade in. I accepted their listed sale price, we negotiated my trade-in, and then I get the final paperwork and it includes over $1,100 of additional fees. $325 or so was dealership fees. I was expecting some amount there but the total was excessive but j moved on. The other $800 was a forced six month warranty on windshield and tires/wheels. A warranty I would NEVER purchase on my own. I continued to push that I didn’t want it but I was told it is a non-negotiable. Never mind the paperwork for the warranty explicitly states that “purchase of the Contraxt is not required either to purchase the Vehicle or to obtain financing….” It is an absolute scam and I am working on canceling it now. I will note that I did ultimately purchase the vehicle because even with the $1,100 in additional fees I was happy with the price but their tactics are unethical and borderline illegal. I also want to note that knowing I was driving five hours to buy the vehicle and being told several times I would be there right at open I was told upon arriving that they had to attend their team meeting. Who has a team meeting after opening and with customers waiting? Lastly, my salesman told me they were going to “gas up the car” before they gave me the keys and as soon as I hit the road I realized they put in barely a half a tank of gas. Who lets a car leave their lot without a full tank of gas? 0/10 would not recommend, go in with completely open eyes that the deal will not seem to be what you think until you see all paperwork. More