Greenville Hyundai

Service is horrible, drop car off at 7:30 and didnt get looked at all day, leaving for another day. Causes great hardship and missing work. looked at all day, leaving for another day. Causes great hardship and missing work. More

Dishonest. One price listed on their website then price went up $7,000 once we got inside. Buyer beware! One price listed on their website then price went up $7,000 once we got inside. Buyer beware! More

WORST CUSTOMER SERVICE! ! FINANCE DEPARTMENT NEVER ANSWERS THE PHONE. LEFT SEVERAL MESSAGES NO RETURN CALLS. THEY DO NOT CARE ABOUT THE CUSTOMERS! !!! ! FINANCE DEPARTMENT NEVER ANSWERS THE PHONE. LEFT SEVERAL MESSAGES NO RETURN CALLS. THEY DO NOT CARE ABOUT THE CUSTOMERS! !!! More

This dealership is horrible. . sold me a brand new 2021 Hyundai Sonata and 3 months in, I had to bring back for repairs. The car drove fine for a month or so and now I’m having th . sold me a brand new 2021 Hyundai Sonata and 3 months in, I had to bring back for repairs. The car drove fine for a month or so and now I’m having the issues again! Do not trust these people. They have done nothing to accommodate me. More

I purchased my 2005 Sonata from Greenville, TX dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had o dealership. From day one I had AC fuse blow out several times each year. I'd take it in for service and still had the AC fuse blow. This year I had one blow every time I turned it on for 3 days in a row! So I took it to the shop. They kept it 5 days!!! They told me the wiring was installed in reverse, and my cost would be $503. I inquired why should I pay anything since it was a factory error that I've lived with since 2005. They said, the warranty expired, the cost is my responsibility. Yet it was never found before! In addition, I was charged a $50 environmental fee. When I asked why, I was told they charge that for every vehicle that comes into their shop. And that it was a Environmental Agency fee requirement. I called TECU, they said they do not impose a mandatory charge for an environmental fee. 5 days and $503 dollars before I got the vehicle back because they couldn't find the problem in a timely manner. Deemed to be a factory problem, I called corporate, who said only the dealer ship can file factory assembly related problems. I informed Greenville Hyundai of this information and the reply I received was, " That's interesting, we don't do that but will look into it." I haven't heard any updates. Greenville Hyundai added and external fuse inline with the AC. I have yet to see it. Why would they do this? What the xxxxxxx engineering is this? They'll never get my business again! More

Drove 45 minutes to this dealership yesterday on 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We 5/25/2022 to purchase a vehicle. I went 'on-line' the day before verified TrueCar pricing, and verified with Lewis, and Blake at the dealership. We negotiated a deal, I signed on the line to accept the deal a 'little' over what I wanted but it was 'fair' the Sales Manager also agreed to the deal. The ran my credit, then came back to me and advised me they made a mistake on pricing by $2,000! They could have easily taken off the ridiculous charge of $3,999 for the 'Greenville Protection Package' . I feel they made a mistake on letting me sign, not honoring their end of the deal. They flat out did not honor their end of the deal and should have. I will be taking my business to Bob Stalling Hyundai that does not charge these fees and you should too. More

Horrible dishonest dealership. Confirmed they had a car, they would charge MSRP multiple times. They wouldnt do anything over the phone. Missed work and 3 kids to figure out altern Confirmed they had a car, they would charge MSRP multiple times. They wouldnt do anything over the phone. Missed work and 3 kids to figure out alternate plans. Drove 1 hour and they wanted 10k over MSRP. Don't waste your time. Dishonest sales person named JoJo and the manager is no better. Who knows how many other peoples time he has wasted. He should be fired. Wish I had seen these horrible reviews first. More

If you expect honesty don’t go here. We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the mana We have had nothing but lies. The absolute worse experience after purchasing our truck. Also still waiting on return calls,text, emails from the manager and the salesman after we items were not placed back in our vehicle after service. They were supposed to be dropping them off on Saturday and are now ignoring all communication. We have wrote a letter to send to corporate there has been so many issues. Run! More