Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Greene Ford Company - Service Center
Gainesville, GA
327 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
327 Reviews of Greene Ford Company - Service Center
Sort by
April 26, 2019
Faulty oil filter Fulton the service department manager was extremely nice and helpful. He got the problem resolved promptly and I was very pleased and happy! He is the Fulton the service department manager was extremely nice and helpful. He got the problem resolved promptly and I was very pleased and happy! He is the nicest service manager I have ever dealt with and I hope he stays with Greene Ford forever! Thanks Fulton!! You were GOD sent for me! Greene Ford is the absolute best! ??💯 More
by MARYMATHIS54.MM
Verified CustomerEmployees Worked With
Fulton
April 25, 2019
Easy to get service Easy way to get service. Dropped of the truck in the evening. Customer service called the next day to let me know it was ready. I called service, p Easy way to get service. Dropped of the truck in the evening. Customer service called the next day to let me know it was ready. I called service, paid by CC and picked up the truck that evening after hours. More
by dalebilthouse
Employees Worked With
April 23, 2019
Service done right I had the unpleasant surprise of a check engine illumination. Nick was my service advisor. While the time to repair wasn’t great (in shop for 27 days) I had the unpleasant surprise of a check engine illumination. Nick was my service advisor. While the time to repair wasn’t great (in shop for 27 days), nick was great at keeping me updated on the progress. I’ll be back for my regular service at Greene. More
by stephenlester
Employees Worked With
Nick
April 23, 2019
Friendly, trustworthy staff, but wait times sometimes long I've been using Greene Ford for my auto service for 14 years and love them. The staff are always friendly and helpful. They don't try to upsell custo I've been using Greene Ford for my auto service for 14 years and love them. The staff are always friendly and helpful. They don't try to upsell customers on things that aren't needed, and even let customers know if there is something that their car needs, whether it can wait or if it needs to be done immediately. They're the only auto service group I trust to work on my cars! The only negative is that the wait times are sometimes long. However, if you schedule an appointment, that can be easily fixed, and still, they usually have my work complete in less time than they indicate the wait is. More
by KHOLLAND2
Employees Worked With
April 23, 2019
Great staff always a pleasure to deal with. I have been going there for 20 years. Would highly recommend for service or sales. Thank you Greene Ford. . to deal with. I have been going there for 20 years. Would highly recommend for service or sales. Thank you Greene Ford. . More
by brock8
April 14, 2019
Make an appointment We have to wait a few days for non emergency work but it is worth it. We brought our 17 and 19 ford escapes for diagnostics and both times they found We have to wait a few days for non emergency work but it is worth it. We brought our 17 and 19 ford escapes for diagnostics and both times they found the problem and fixed it the first time. Both covered by warranty . More
by harrycase2000
April 03, 2019
Staff helpful and friendly Staff made me feel welcomed and the work was very satisfactory. Would recommend this company to my friends. Wait time was a little long but good work. Staff made me feel welcomed and the work was very satisfactory. Would recommend this company to my friends. Wait time was a little long but good work. More
by eulablackwell
Employees Worked With
April 02, 2019
Great Service and Quick My 15k service was expected to take as much as +2 hours, but was completed in 1 hour time. The process was very smooth and the waiting area was clean, My 15k service was expected to take as much as +2 hours, but was completed in 1 hour time. The process was very smooth and the waiting area was clean, free coffee/cold water and comfortable. While I waited, I was able to complete some work on my smart mobile device. More
by james.thornton
Employees Worked With
April 01, 2019
SOLID SERVICE I am very happy with my service at Greene Ford. They accommodated my request for oil change without an appointment on a Friday afternoon visit. I wi I am very happy with my service at Greene Ford. They accommodated my request for oil change without an appointment on a Friday afternoon visit. I will continue to utilize Greene for all my Ford service requirements. Thanks. More
by khoitennies
Employees Worked With
Diep
March 21, 2019
Oil change Quick and professional. Greene is always top notch!! Would recommend without hesitation. Thank you again for keeping my truck in perfect working order Quick and professional. Greene is always top notch!! Would recommend without hesitation. Thank you again for keeping my truck in perfect working order. See you at the next service. More
by msvetter
Employees Worked With
