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Greene Ford Company

Gainesville, GA

4.7
1,106 Reviews
Greene Ford is the oldest owner operated Ford Dealership in North Georgia, opening for business in 1980. Today they are one of the premier dealerships in the Gainesville, Georgia area. Their success has relied on the great value they put on customer service. Greene Ford believes that good customer service starts the moment you make the first contact with one of our staff throughout the life of the vehicle.
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2365 Browns Bridge Road

Gainesville, GA

30504

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Showing 1,106 reviews

April 08, 2025

It was a very pleasant visit. Everyone was courteous & professional. the service was completed in a timely manner. I will be a returning customer. More

by cynthiaann1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

April 08, 2025

Dealership experience was good, service department was ok, found grease on both door handles at pickup which could have been avoided. Communication regarding free service could have been better, expected More

by sohallbanker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Greene Ford Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Greene Ford Company. We look forward to having you as one of our valued customers for many more years to come! Blain Latty Service Manager blainlatty@hotmail.com

April 02, 2025

Positive experience. Recommend Greene Form to those considering purchasing a new vehicle - car or truck. More

by David Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Castro
Apr 03, 2025 -

Greene Ford Company responded

Thanks for sharing about your experience with Greene Ford Company. We appreciate your business and hope to see you again soon! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

March 25, 2025

No problems with the service department. But the sales and the manager do not have any respect for the customers.Do not buy a used car from this place.They clean them up and put up for sale.I More

by shembree99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Dodson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Greene Ford Company responded

Hello shembree99, We are sorry you recently had an issue with this vehicle you purchased last July. All of our pre owned vehicles are inspected and repairs performed as needed, before they are put up for sale. Also, we have every customer review a Carfax repot and sign a copy that we keep on file. We are glad the vehicle was able to be repaired under the warranty for you, and hope it serves you well in the future. Michael Greene General Manager michael.greene@greeneford.net

March 14, 2025

Sales process was easy. David and Travis were both very professional. Hoping service department also maintains this in the future. More

by vroutzahn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Greene Ford Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with David and Travis to be a positive one. Please don't hesitate to reach out if you need anything else. Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 26, 2025

Greene Ford did a great job communicating with me regarding the repairs needed and took care of my vehicle in a very timely manner. More

by smurray3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Greene
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Greene Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Greene Ford Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Greene Ford Company. Blain Latty Service Manager blainlatty@hotmail.com

February 26, 2025

Standard service was needed on the Momma Mobile and The Works Package with Greene Ford’s Service Department always fits the bill. All fluids fresh with necessary new filters, lube, and a complete top to b More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Latty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bullister, Ms. Medina
Feb 27, 2025 -

Greene Ford Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Blain Latty Service Manager blainlatty@hotmail.com

February 19, 2025

Fantastic experience with Greene Ford! The Fantastic experience started and was carried through to close on a deal of a new Bronco Sport! All at the direction of one really Amazing and More

by Jeff Pierce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Manager was Also Fantastic to help take the purchase to close!
Feb 19, 2025 -

Greene Ford Company responded

Hi Jeff: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Greene Ford Company! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

February 18, 2025

Purchased a used explorer 1 year ago. I was hassled by the sales manager as my insurance settlement was delayed by bad weather. The oil was filthy, infotainment system functioned poorly, More

by Sam
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bryan, Aaron
Feb 18, 2025 -

Greene Ford Company responded

Sam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Jake Cummings Sales Manager jake.cummings@greeneford.net

February 15, 2025

amazing to work with. .. Very refreshing hustle will earn my business again next time, too! More

by tracyannmanning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hughes
Feb 16, 2025 -

Greene Ford Company responded

Thank you, Tracyann, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Aaron Hughes General Sales Manager aaronhughes@bellsouth.net

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