Greenacres Nissan

If I could give a zero rating I would. This dealer tried to rip me off by charging almost $5,000 above the sticker in so called fees of all sorts. WARNING .... STAY AWAY FROM THIS DEALER This dealer tried to rip me off by charging almost $5,000 above the sticker in so called fees of all sorts. WARNING .... STAY AWAY FROM THIS DEALER !! This seems to be the kind of dealership in the 21st century. I have visited a number of dealers and virtually all of them try to pack high fees into the sale to increase their profits. These fees are nothing but EXTRA PROFIT for the dealer. There needs to be laws prohibiting this sort of price gouging. It is getting worse as time goes by. Our state and federal officials need to be made aware of this issue and put a stop to it. This is CRIMINAL activity and any car dealer that practices this price gouging should lose their license, be fined, and serve time behind bars. More

I thought this dealership was very nice and clean. The people that assisted me were very nice and professional. Izzy specifically was very helpful, nice, and patient. The people that assisted me were very nice and professional. Izzy specifically was very helpful, nice, and patient. More

We had a really great experience at Greenacres Nissan. Everything went better than expected. Darren went above and beyond to make the deal happen and i am loving my New Rogue Sport. Everything went better than expected. Darren went above and beyond to make the deal happen and i am loving my New Rogue Sport. More

Tory, Omar, Lazaro and Ray are all amazing people, no pressure shopping, they went above and beyond to find me my dream car and the right financing to fit my needs. This place is AWESOME I highly recomm pressure shopping, they went above and beyond to find me my dream car and the right financing to fit my needs. This place is AWESOME I highly recommend them and Greenacres Nissan!!! More

The sales person, Steve, was excellent to work with to complete the sale. I was not pleased with the Finance Associate or General Manager during the negotiations of sales contract and financing. Steve i complete the sale. I was not pleased with the Finance Associate or General Manager during the negotiations of sales contract and financing. Steve is very cordial, professional, polite, and helpful. Obviously Steve was the primary reason I purchased the vehicle from this dealership (we were planning on going to Toyota and Audi on the same day), and, of course, I loved the features of the car. I would recommend this dealership for buying a new or used car. More

This dealership gave me the WRONG CAR. While seeing the cars on their lot, there was only 1 Jeep Wrangler (I asked). I test drove it and decided to go through with the purchase. All of the While seeing the cars on their lot, there was only 1 Jeep Wrangler (I asked). I test drove it and decided to go through with the purchase. All of the documents stated it was a 2020 Jeep Wrangler (at a higher price than advertised online), signed everything and went home. A couple of days later, I found out it was in fact a 2018. I had been driving around in an unregistered and uninsured car! They put me at risk of even going to jail if I had been pulled over by a cop. I let them know about it, drove 1.5hrs to the dealership (I live in a different town) and they sent me home in the same car because the GM wasn’t there. Came back a couple of days later (as agreed) only for them to tell me they were about to call the cops on me because they were missing a car (the 2018) on their lot and then 6 different men treated me like I was stupid and one of them even raised his voice. GM decided not to show his face even when I requested it. Their solution was for me to take a car I did not want (the 2020) or pay them 4k more for the one I had been driving and had agreed to buy at first (also advertised at a lower price online). They treated me horribly and even tried to trick me with nonsense to take the car I didn’t want, telling me it was the same car (they even had different engines, colors, features, and mileage). It took them hours to undo the deal, they just wanted more money or for me to take a car I did not want. We finally had the deal undone but my credit had already been affected. I asked for my down payment back and oh..surprise! They said they had no money to give me. They sent a check several days later but I could only cash it over a week after because it had some sort of restriction and the bank needed them to confirm they issued it but they refused to transfer the call to the right person. DO NOT GO INTO BUSINESS WITH THEM! THEY ARE HORRIBLE! I would hive 0 stars if it was possible.. More

Horrible service representatives! ! I've scheduled my Nisaan which I recently purchased a sentra and brought it in for service and horrible service deaprtmenent representatives. Initi ! I've scheduled my Nisaan which I recently purchased a sentra and brought it in for service and horrible service deaprtmenent representatives. Initial service advisor was Diego Zamarano and then the so called Service Director John Elsner. My car has 59,2xx miles on it and is still under Nissans Powertrain warranty and these folks are playing around with not wanting to service and repair my 2018 Sentra. And my warranty coverage has been verified by Nissan USA consumer department with warranty coverage. It was told to them that the check engine light and the speedometer intermittently comes on and off, and the lights and gauge electrical components dont work properly. Brought in my sentra w OBDII scannes and the code of P0500 referring to the Vehicle Speed Sensor (VSS) which has 2 sensors on the transmission and yet Diego advised to bring the car back into them when the engine lights come on in a few days and moreover said that the Fuel Gauge sensor it not working and needs to be repaired and that I would be charged a diagnosis fee of $241. What I find striking is that, I am 74 YOA and Diego told me to bring it back after driving it for a while. In my opinion, they are strategically waiting for my car to be over the 60K mark so that they can say that the care is no longer warranties by Nissan so that they can upcharge me for repairs just like how they are telling me that ths Fuel sensor is not cover under the warranty so that I can come out of pocket for the repairs, making profits off of me. Moreover John Elsner calls me back after a few hours and then tells me that the VSS code is triggered by the faulty gauge sensors rather then the other way around where the VSS is the main sensor which is triggering the faulty electrical gauge sensors and fuel sensors. These guys are very rude in nature where they are very condescending when they speak and interact w their customers. I've owned multiple Nissans for over 30 years and have dealt with nicer service reps and never been disrespected like they these two have treated me. These folks are only out to get your money and not honor the Nissans warranty programs just so they can upcharge their customers and make profits while leaving you without adequate warranty service coverage! More

We had a wonderful experience with everyone at Greenacres Nissan, especially Serge. It is nice to deal with considerate, professional, and polite people. We are 100% satisfied with the service and treatment Nissan, especially Serge. It is nice to deal with considerate, professional, and polite people. We are 100% satisfied with the service and treatment. The location and building were welcoming and convenient for us. We highly recommend Greenacres Nissan. More

Puchasing a vehicle from Greenacres Nissan is one of the best and most hassle free experience I've had for a long time. Dane Luca and Jason Brown made the buying experience all too easy and there is no doub best and most hassle free experience I've had for a long time. Dane Luca and Jason Brown made the buying experience all too easy and there is no doubt I will be coming back again in my next vehicle purchase. I love my new Nissan Rogue! More

Good evening. ..My deal started online, with excellent help from Jesicca... Then I went to the dealer to finish it and as soon I went inside, Juan meet me to give ..My deal started online, with excellent help from Jesicca... Then I went to the dealer to finish it and as soon I went inside, Juan meet me to give me an excellent service, from the beginning to the end of the deal, Juan was very patient, help full and more important very understanding of my needs and goals to buy the car. I highly recommend him as a sale person...And Omar was great when was time to close the deal...Very professional...Thans to every one involved in my transaction...God bless you all. More