Greenacres Nissan

I was hoping to be able to give 0 stars but the site will not allow it. Let me get to the point. This place from start to finish was a nightmare experience. First, our sales guy Roberto sells us a new Pathfi not allow it. Let me get to the point. This place from start to finish was a nightmare experience. First, our sales guy Roberto sells us a new Pathfinder with no mats. Went back a week later, and the response was, "oops, we dropped the ball." Next, we drive the car for a day, about 20 miles and the wheel starts shaking. My father almost went off the road. Turns out, the rotors were bad and the solution was to shave the rotors and not replace. Spoke to the dealer and Nissan directly but no one wanted to solve my problem. So now I am driving on shaven rotors on a brand new under 100 mile car. Every friend I told this to were shocked by the "Solution" Greenacres Nissan offered. But that's ok because all of my friends and my social media Friends are aware of how they treated me and said they would never do business with a place that would not budge on replacing the rotors on my brand new car. Finally, I am a repeat Nissan customer "From a different dealer" that I wish I went to instead of Greenacres, I was offered a $100 loyalty check. One and a half months went by and when I called they said they misplaced my W9 with my social and the copy of my license. Ray Lozano from sales and Ray from finance misplaced my private information. Ray from Finance was giving me the run around instead of jut taking care of my check and getting me out of his hair. After 10 calls or more calls, Beth from accounting (which I had to jump hoops to speak with) was able to get me the check. However, my social and copy of Picture ID (with my home address on it) is still missing. To sum this all up, I have never had such a horrible experience from start to finish than Greenacres Nissan. I know when I get a response on here, they will say we are so sorry, blah, blah, blah. I am done with the sorry's and the lack of experience from Greenacres Nissan. DO-NOT-SHOP-HERE. More

Avoid At all Costs Terrible experience from top to bottom. The sales representative was very unknowledgeable of the vehicle being test drove as well as not being a pleas Terrible experience from top to bottom. The sales representative was very unknowledgeable of the vehicle being test drove as well as not being a pleasant person. Then when it came to talking about financing the car and pricing, they obviously were just trying to rip me off. Before we went for the test drive I asked if there were dealer fees or any other hidden fee which I was told " no there are not". They brought the sales sheet out and gave me a dealer fee of $999 and a "recon" fee of $795. Then told me the best financing they can give me is 8%. I have a high credit score so I knew they were just trying to swindle me which I did not let them. I don't mind paying for what a vehicle is worth but to be treated with such disrespect in more ways than listed here and treated poorly by everyone there, I will never shop there again! Stay away at all costs. More

Competitive pricing and great Customer Service experience I purchased a 2019 Nissan Maxima, and enjoyed the no-haggle buying process. I never felt pressured thoughout the whole buying process. The Service d I purchased a 2019 Nissan Maxima, and enjoyed the no-haggle buying process. I never felt pressured thoughout the whole buying process. The Service department seemed reasonabily helpful, and I did not feel they were trying to push unneeded extra services off on me. The Lifetime Dealership Warranty is hard to pass up. The Sales Manager Steve was very forthright, and make my 3 year old laugh by rubbing his bald head ! lol! Hopefully, there pre-owned Auto experience is just as good. Highly recommend this Dealership. More

Not just a great car, but great service My husband and I are SO thankful that we found Greenacres Nissan and it’s amazing team. From start to finish of our experience we could tell that they My husband and I are SO thankful that we found Greenacres Nissan and it’s amazing team. From start to finish of our experience we could tell that they were working hard to not only help us get a car, but help us make the most out of our difficult circumstances. What a blessing Angie and Craig and Armen were for our family!! If you want great service, not just to be sold a great car, GO HERE!!! More

Great experience I have had bad experiences before, and this experience has changed my feeling about buying a car. Thanks Jonathan and all the people at Greenacres Nis I have had bad experiences before, and this experience has changed my feeling about buying a car. Thanks Jonathan and all the people at Greenacres Nissan who helped me and listened to my concerns. Will be coming back!!! More

Awesome customer service and attention to detail I recently began using this dealership for service for my 2017 Nissan Sentra after having been let down too many times by my selling dealer in Riviera I recently began using this dealership for service for my 2017 Nissan Sentra after having been let down too many times by my selling dealer in Riviera Beach. Each time that I come in here , I am promptly greeted by my service writer, who quickly and accurately documents my service needs and immediately gets my car take him to the back so that it can be completed. It should also be noted that each time the car was completed well before the time I was told it would be. And each time it is been washed and cleaned. Based upon these experiences I would not hesitate to purchase my next vehicle here. More

From 0 to 2 Red, along with Angie and the rest of the team went above and beyond to make my wife and I lifetime Nissan customers. Instead of one car, we actually Red, along with Angie and the rest of the team went above and beyond to make my wife and I lifetime Nissan customers. Instead of one car, we actually purchased two vehicles. Being in an upper management position as well, I appreciate your willingness to do what it took to get the deals done. Please acknowledge both Red and Angie for their great work as well as your finance department. We will be telling everyone that will listen to go to Greenacres Nissan for their car needs. More

it was great we loved the Nissan dealer and your service was excellent we are very glad that the consultants were very thorough and they were very kind we are very we loved the Nissan dealer and your service was excellent we are very glad that the consultants were very thorough and they were very kind we are very delighted More

An absolute pleasurable buying experience I'm a well-traveled man, and an experience car salesman, but never have I been "sold" like how this young man Mr Serge "sold" me and my dear wife on t I'm a well-traveled man, and an experience car salesman, but never have I been "sold" like how this young man Mr Serge "sold" me and my dear wife on this fantastic Honda Accord EX-L sedan. Giving credit to whom credit is due, I must congratulate this young man Mr Serge, and his Supporting Cast, yes they put on the show I mean from the salesman himself to the general manager and his support staff to the insurance guy even though I wasn't financing the car to the finance department who gives receipts on the deal; they all had their game faces on this day. I'm specially impress with the young man Mr Serge because I'm not an easy guy to please, and I look for good customer service whenever I'm spending my money. Needless to say, this up and coming professional met all of my customer service criteria. I mean.... we went back and forth for quite some time, I think I spent a total of 3 hours at the dealership, I was paying cash; but for one reason or another things weren't going the way I wanted them to go and I often resorted to wanting to leave and look elsewhere, but this young guy didn't give up, and never once lost his patience with me and my wife Annie; even though I was the problem not her, yet he remain professional, kind, and courteous. What really made Annie laugh, was after much haggling he always went for the sale; sticking his hand out as in a confirmation of the deal... lolrof, this really tickled me because he was doing everything right. Bottom line, we got the car we wanted, they gave us the full dilivery prep package (even on a used car) IE: cleaned the vehicle, Etc, we ended up being very satisfied customers, loving the dealership in total because, as I said, Not only was the salesman par excellent but his supporting staff was as well. I and my dear wife Annie Bullard, like to say thank you, to all the wonderful people we met there that day, we encourage them to keep up the good work. Yes! They are about making their money as they should be, but stick to your budget. Did I remember to say Greanacers Nissan gives excellent customer service. We Love this place. More

Lee was very helpful and knowledgeable! Great experience with the entire team! It took longer than I anticipated but it worked out at the end. I would recommend it to anyone I know. Great experience with the entire team! It took longer than I anticipated but it worked out at the end. I would recommend it to anyone I know. More