Green's Toyota of Lexington - Service Center

They were a little slow intercepting at the entrance, the adviser and service were excellent and on spot.The oil change only took an hour this time not 2 hours. adviser and service were excellent and on spot.The oil change only took an hour this time not 2 hours. More

Super service, as always, when dealing with Justin Lisle. The wait was minimal as well!!!! The wait was minimal as well!!!! More

Fantastic as always, easy, accurate, and trustworthy. Every visit is positive and solid, always perfect. Every visit is positive and solid, always perfect. More

Such a breeze! they made everything so simple and effortless. I waited under the time that they estimated it would take and the waiting area was more than sufficien they made everything so simple and effortless. I waited under the time that they estimated it would take and the waiting area was more than sufficient. I didn’t feel they pushed any extra services on me like other places have when I go in for a basic oil change. Will definitely be returning for future services. More

I had a great experience with my first service on my new Toyota Rav. They were very professional and answered all my questions. The service was very quick as well! Toyota Rav. They were very professional and answered all my questions. The service was very quick as well! More

All of my issues were resolved. Even though there was a few hurdles in the end they got the job done. And we’re friendly and courteous throughout. Even though there was a few hurdles in the end they got the job done. And we’re friendly and courteous throughout. More

They were very busy on the day that I was there. It took one hour and 20 minutes to get my car serviced but I understood. The people were very helpful and friendly. They even took time to show me ho It took one hour and 20 minutes to get my car serviced but I understood. The people were very helpful and friendly. They even took time to show me how to set some things up on my Camry. More

Waited for a new battery to be installed and it took a shorter amount of time than anticipated. shorter amount of time than anticipated. More

Glad I have a familiar face to see when I stop in and I had to the other day as my tire pressure light was one. Justin took care of me right away. had to the other day as my tire pressure light was one. Justin took care of me right away. More

Service Department reception when you walk in is very bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help y bad. The staff behind the counter do not greet you or even look at you, so you are left standing there waiting for someone to ask if they can help you. Not a very good first impression. Suggest having a greeter who welcomes customers and directs them to the next available service representative who can help them get things started. I also had two discount coupons, one for a synthetic oil change, and one for a tire rotation which I wanted to use. I was told I could not use both discount coupons at the same time that I could only use the discount for one and would have to pay full price for the other service. This made no sense to me other than a way to get you to spend more money and allow Green’s to make more money. This is not what I call good customer service. Now to get the tire rotation I wanted I will have to make another service appointment to use the discount coupon. More