Green Hyundai
Springfield, IL
Filter Reviews by Keyword
By Type
1,324 Reviews of Green Hyundai
great place to work with This is my 4th Hyundai Elantra and the last 2 I've purchased have been from John McCarthy, he is an awesome saleman. You can tell he loves his job. He This is my 4th Hyundai Elantra and the last 2 I've purchased have been from John McCarthy, he is an awesome saleman. You can tell he loves his job. He takes great care of his customers and always has a smile on his face. More
Online Experience I purchased my vehicle through the online sales department and I thought it was great. I researched my vehicle prior to going to the dealership and I I purchased my vehicle through the online sales department and I thought it was great. I researched my vehicle prior to going to the dealership and I knew exactly what I wanted. My salesman, Cameron McClellan, did a great job of meeting my financial needs and getting me into the car I wanted. I really enjoyed the online process. More
Nightmare I love our car we purchased 9/17 but after the xxxxxxxx that happened yesterday we will not be getting another car from here. Originally purchased a c I love our car we purchased 9/17 but after the xxxxxxxx that happened yesterday we will not be getting another car from here. Originally purchased a car in May 2014 at the tent event & went in on 9/16 to see what our options were for something bigger. Our salesman was great & seemed to listen to what we wanted. We told him that we did not want our credit pulled from multiple banks & were very specific on if a particular lender couldn't approve us that we would wait. We were assured that was no problem! We took an SUV home for the evening, returned the following morning & decided on a different vehicle. Better gas mileage, lower miles & all the features we wanted. We were told we were financed through the lender we asked for & walked out with our new car. GREAT. 11 days later I see that our trade in hasn't been paid & we are being charged a late fee. My husband calls the bank & they had no record of a pay off & no record of a new loan for our car. We call our salesman & he places a call to the finance dept & then calls us back. All is fine according to him. Two hours later we receive a call from financing & are told to come back in & my husband needed to resign our loan but it was under the same terms as we previously had but I could not be on the loan. Fine. Until I log in to my credit monitoring & see 11 hard inquires from yesterday for myself & also my husband! NO ONE ever thought to call us & tell us there was a problem with financing? They just decided to pull our credit from every lender under the sun 11 days after we drove the car off the lot & insured it? The explanation I received when we went in was that on 9/18 the bank came back & said they could not use my husbands overtime even though it is mandatory & guaranteed. Well no one called us on 9/18 to have us come in to either give the car back or even ask us what WE wanted to do about the situation. I was told they were just doing their job, trying to get us the best deal! No your job is to communicate with your customers if it's "not about cars it's about people." So thank you for the 11 unnecessary inquires on both of our credits. At least you made a sale. More
new suv Helpful, patient, one stop shop. answered all questions, great knowledge of the product, listened to what I actually wanted (even specific color combo Helpful, patient, one stop shop. answered all questions, great knowledge of the product, listened to what I actually wanted (even specific color combo). Will definitely be back. More
Professional and Efficient I bought a car from Green Hyundai. I was very pleased with the salesmanship. I returned this year to purchase another car. I always use the online sta I bought a car from Green Hyundai. I was very pleased with the salesmanship. I returned this year to purchase another car. I always use the online staff for my purchases. They are professional and efficient. If you decide to purchase a car, you can be out of there with your car the same day. More
A nice Labor Day Was a really great experience. I will recommend to friends and family to visit this dealer. The people in this place are really professional. Keep up Was a really great experience. I will recommend to friends and family to visit this dealer. The people in this place are really professional. Keep up the good work. More
Great place to buy a car! Salesman was not pushy and was helpful in finding me the right car for my needs. I am a traveling nurse and love the hidden storage for all my medical Salesman was not pushy and was helpful in finding me the right car for my needs. I am a traveling nurse and love the hidden storage for all my medical supplies. More
Exceptional service and product! The price and service more than met the exceptional experience that I expected! John listened and met all of my requests. His good listening was prove The price and service more than met the exceptional experience that I expected! John listened and met all of my requests. His good listening was proven as he hand picked the perfect car for me! More
Completely satisfied Complete assistance for everything needed. Very friendly staff that made sure all my needs were met. I am Thoroughly happy with the service and my car Complete assistance for everything needed. Very friendly staff that made sure all my needs were met. I am Thoroughly happy with the service and my car. Than you! Cinda More
Outstanding sales and service staff We were treated with respect and not pressured in any way. John Duval made our purchase so enjoyable. Our only regret is that the dealership isn't clo We were treated with respect and not pressured in any way. John Duval made our purchase so enjoyable. Our only regret is that the dealership isn't closer to us! More