24 Reviews of Green Chevrolet - Service Center
30th Aug, 2021, I was giving a quote by Green Chevrolet, Service Department, East Moline, IL. The quote was $2100 dollars to replace an AC condenser and recharge the AC. I asked to see the brea Chevrolet, Service Department, East Moline, IL. The quote was $2100 dollars to replace an AC condenser and recharge the AC. I asked to see the break down of the cost. Condenser cost $236.00, recharge cost $175.00, labor 5.2 hours X $150an hour = $780 Add together $236 + $175 + $780 = $1,191.00 plus taxes. Keep in mind, the quote was for $2100. I said to the service writer that something is wrong here. The service writer was immediately on the defense. The service writer shrug his shoulders and said that he does not care. He insulted my intelligence and started to tell me that I should know because of my background. This is how I was treated as a 20 year active duty Military Veteran. Green Chevrolet in East Moline, IL, lost a loyal customer due to disrespect and the discrepancies in the price. Not a veteran friendly business. More
Do NOT buy an extended warranty with Green. Both times I took my vehicle in for service I was told that they could not help me and that I had to take it to a Kia dealership. I am more than $600 out of pocke took my vehicle in for service I was told that they could not help me and that I had to take it to a Kia dealership. I am more than $600 out of pocket in the past two months for repairs that should have been covered under my extended warranty. These people are scammers. More
Maint on time. Not much to tell, Rob was great, everything went as planned, and they found and fixed the problem quickly. Engine light is now off and that makes my w Not much to tell, Rob was great, everything went as planned, and they found and fixed the problem quickly. Engine light is now off and that makes my wife very happy. More
I was totally impressed with the professionalism shown. I brought my car in for an oil change and was greeted by Rob Standard the Service Advisor. He was very professional in all aspects of the job. He su I brought my car in for an oil change and was greeted by Rob Standard the Service Advisor. He was very professional in all aspects of the job. He suggested that I should have something done to my car that was needed due to the mileage. I am certainly glad he suggested it. We are driving on a long trip soon and I want my car to be perform at it's peak ability. The service technician, Bill Searl was fantastic!!!! He checked my car out from bumper to bumper and found things wrong that I didn't even know were wrong. I am very appreciative of his knowledge and concern for the customer. I feel very comfortable knowing that Bill checked my car and it is in great shape thanks to him. More
Repeat customer I was treated very well by the person at the check in desk as well as the person who went over the information on the possible repair needs. The hospi I was treated very well by the person at the check in desk as well as the person who went over the information on the possible repair needs. The hospitality that the whole Green Chevrolet "family" extends to us when we are there is always very nice!!! Thank you! More
Service and tire rotation 2013 Equinox Very prompt and courteous service with all that was involved. Thanks again. Service manager explained all necessary services that have to be done in Very prompt and courteous service with all that was involved. Thanks again. Service manager explained all necessary services that have to be done in the near future. Cashier offered car wash coupons. More
Highly recommended. I am very particular about my vehicle which is a GMC Terrain I was very pleased with the professionalism of the service department. Was in and out in I am very particular about my vehicle which is a GMC Terrain I was very pleased with the professionalism of the service department. Was in and out in a very short time which was good because my friend and I had Christmas shopping to do. They also offered me car wash coupons and I didn't even ask for them which I used that day. When we laughed I was also told to have a good day I felt like it was a great experience and would recommend the dealership highly. More
Recall appointment. The experience at the dealership was great. My service was a recall that took less than one hour. I enjoyed the clean waiting room with internet acces The experience at the dealership was great. My service was a recall that took less than one hour. I enjoyed the clean waiting room with internet access.All the staff were helpful and friendly. More
Great Service Center! Fantastic! I took my 2009 Corvette in for service and was greeted by Ric Zillmer, the General Manager. It was after hours and Ric assured me that the Fantastic! I took my 2009 Corvette in for service and was greeted by Ric Zillmer, the General Manager. It was after hours and Ric assured me that the service department would be able to look at it the next day. He referred me to Greg Campbell and all issues with the car were taken care of in a timely manner. They even washed and detailed the car, topped off all the fluid levels, and let me know of any upcoming services needed for the car. This dealership "goes the extra mile" to make sure the customer is satisfied. I have nothing but great experiences with the Green Chevrolet dealership in East Moline and Green Buick GMC in Davenport, IA. I would highly recommend this dealership to all of my friends and coworkers. More