
Green Chevrolet
East Moline, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 229 reviews
The minute I entered the dealership I was greeted with a big smile from Joe Roberts. He saw that my husband had disabilities right away and went out of his way to help get him into the dealership without h big smile from Joe Roberts. He saw that my husband had disabilities right away and went out of his way to help get him into the dealership without having to walk far. We went in thinking it was going to take hours to go through the process like we have done at other dealerships. But we had so many good references for Green's we decided to give them a try. And we are so glad we did! Joe was very courteous and very thorough with finding out our needs. He found a car right away to suit us and it was a beauty! Joe and the "Green team" went out of their way to make our car buying experience easy and fun. We were amazed at their customer service and doing so much to help us on terms. My husband commented on the way home that it didn't feel like we were there very long and he was very comfortable the entire time. We love our new Impala and we will be sure to give high recommendations to go see Joe Roberts! He is awesome! Thank you, Joe, and Green Chevrolet! Tom and Denise Dreher More
I have purchased several vehicles from Green and Terry Vavrosky is my sales associate of choice. Terry works with you extremely well in a professional and courteous manner helping you find the vehicle th Vavrosky is my sales associate of choice. Terry works with you extremely well in a professional and courteous manner helping you find the vehicle that meets all your needs. Terry was able to work with other dealers to locate the Equinox with the package that I was looking for. Terry spent time with me going over all of the features of my 2011 Equinox. Any questions and follow up are responded to promptly and efficiently. I have also always been pleased with the service department. The rebate and zero percent interest were considered in my decision to purchase a new car. Overall I have pleased with the whole experience. More
I purchased a used car from Rick. He was more than helpful and kept in contact with me every day about what they were getting and what vehicles he wanted me to know about. It was helpful because I tra helpful and kept in contact with me every day about what they were getting and what vehicles he wanted me to know about. It was helpful because I traveled 3 hours to buy this car. Would recommend this dealer to any one interested in any one buying a car. The car I purchased runs great and is very clean just as Rick said it would be. Rick has even called after I took home my new car just to make sure that everything was going okay. I will definently return to Green's the next time I purchase a car. More
I was looking on the internet for a dodge cummins and found one at Green. Called about it and dealt with Greg Johnson over the phone about it as I was 300 miles away. Greg answered all my questions in found one at Green. Called about it and dealt with Greg Johnson over the phone about it as I was 300 miles away. Greg answered all my questions in a timely manner as it isn't easy dealing that far away. He told me about every scratch and ding and gave me the service report on what green did to it during their inspections. He also told me how to get my trade valued through auto trader in order to get a value for the truck I traded in. Now for the part that describes their great customer service. On my way to Green to check out the truck I got into an accident about 45 miles away from the dealership. Unfortunatly I hit a patch of ice and flipped my trade-in over. Called Greg to let him know what had happened and he was able to arrange for someone to come pick my family up. They sent Andy Grepares down and he was great. He was able to put my mind to ease during this time (as I was four hours from home) and told me that the dealership would do everything they could to help me out. Once we arrived with our vehicle on the tow truck and we walked in we were greated by Greg and he told us to take some time to unwind and settle down before we checked things out. At this time we met Stew Reuber the used car manager and he put my mind to ease as he told me he would work with me and the insurance on the accident. The whole process I went through did not feel like a car buying experience instead it felt like I was dealing with people that I knew for a long time. The financing part of the deal went smooth due to the fact that Rod Rose had all the paperwork done before I got there and the whole staff worked with us in order to get us back on the road safely. This dealership really showed me something on this day and I'm proud to say when it comes time to buy my wife her new chevy in a few years we will come 300 miles to do it. Of course it will be during the summer months and Greg has already told me he will just ship it to me. I can't thank this great group of people enough for everything they did for me on this trip. They are the best More
Rick Gilbreath was very helpful and provided a low-pressure buying experience for my daughter, which I greatly appreciated. Although the vehicle she purchased was not new I felt that he treated he low-pressure buying experience for my daughter, which I greatly appreciated. Although the vehicle she purchased was not new I felt that he treated her with the same respect and interest as he would have of someone purchasing a new car. Rick worked for two-weeks trying to find the vehicle of her choice and daily up-dated her on what was available. He went way above the call of duty for help her purchase her first car on her own. I also would like to thank Carl from the finance department he did a great job! Overall, it was an enjoyable event for my daughter and I would recommend Green's Chevrolet and Rick Gilbreath to friends and family who are in need of a vehicle. Thanks again guys you were great! KAsmussen More
I have my own biz & customer svc is big for me - Julie S. was SCENT-sational! She kept our bottom line in mind when she pulled the first (and only vehicle) we test drove. And she was there until the last m was SCENT-sational! She kept our bottom line in mind when she pulled the first (and only vehicle) we test drove. And she was there until the last minute to help set up our Onstar, bluetooth and garage door opener! Green even gave us more than we expected for our trade!! We've had bad experiences with another local dealership, but Julie & Green showed us the other end of the spectrum on Service and just overall caring!! While over at the Service department (getting my awesomeness card that I can use for free car washes as long as I have the car!! WOOHOO) - Two different people remembered my name & details about me from conversations we had previously. I HAD NOT BEEN IN FOR MONTHS, IF NOT A YEAR! I know they see a lot of different people, so it is impressive that they remembered me, my name & our previous conversations! Green won me over with their Service department over the last couple of years and Julie has sealed the deal! Green may be across the river & on the complete opposite side of 'town', but they are our complete car service provider! Thanks, Green and Julie!!! More
Tony is one of the top customer service individuals that I've experienced. He was personable, very informative, and I enjoyed working with him. During the sale I felt as if he was working in my best inter I've experienced. He was personable, very informative, and I enjoyed working with him. During the sale I felt as if he was working in my best interest and not just the interest of the dealership. Ultimately, he impacted my decision to purchase but I never felt pressured. Bottom line, I told Tony what I wanted and he helped me to make it happen. I had an issue with the brakes around a month after I purchased the vehicle that required maintenance by the dealership. This repair was not covered under the factory warranty. They took the vehicle in immediately, fixed it in the same day and dropped off the car at my office. It was a wonderful after the sale experience and I was not charged a penny. Tony and Terry have been available after the sale for questions that I have had and they promptly reply to my emails. Terry even followed up with me last month to make sure that I was still enjoying my purchase. I am very happy with my service from Green Chevrolet. More
In having trouble with my 2004 Chevy truck's instrument panel cluster, I called Green and spoke with them and was informed about a "service recall" on my truck, but because of the high mileage on my truck, panel cluster, I called Green and spoke with them and was informed about a "service recall" on my truck, but because of the high mileage on my truck, it would not be covered. I was given the phone number to GM's service department and in speaking with General Motors, was not satisfied with the outcome. GM did agree to pay for parts, but not labor, which I was told would run about $150 - $200. Unhappy, but knowing that it had to be fixed, I set up an appointment with Green Chevrolet and had the work done. During this process, I dealt with Ralph Martinez over the phone and in person and was treated with respect and understanding. Mr. Martinez took the time to answer my questions and offered to have me meet with a GM representative to try to help me resolve my issues. I felt that he went above and beyond what was expected of him. The actual cost of repairs and the time it took to complete was half of what was quoted, which made me feel a little better. From start to finish Ralph Martinez made sure I was taken care of!! Thank you!! More
terry vavrosky was very helpful and kind during our buying experience here at Green Today. We couldn't have asked for a better sales man for this type of experience. He even had crayons and coloring bo buying experience here at Green Today. We couldn't have asked for a better sales man for this type of experience. He even had crayons and coloring books for my son to play with while we waited. Come in to Green and ask for terry, I know he will treat you right. More
Rick Gilbreath was friendly, knowledgeable and very helpful. The atmosphere in the showroom was very positive and welcoming without any feeling of pressure. We were very impressed by it. We had never b helpful. The atmosphere in the showroom was very positive and welcoming without any feeling of pressure. We were very impressed by it. We had never been to Green Chevrolet before and would now recommend Green's to others. We are very pleased so far with the Cruz. It handles very well on our bumpy, gravely country roads. The quietness of the ride is especially pleasing. It handles well. The steering and braking are good. The vehicle is comfortable and roomy enough for us. We are not small people. And, of course, we love the mileage of it. Once we accustom ourselves to the electronics, it will be perfect. This vehicle replaced a 10 year old standard transmission Mazda Protegee. So far we are very pleased in making this transition and expect it to continue to be positive. My husband was acquainted with the Cruz from his research and wasn't at all disappointed in the reality of it. We expect to enjoy many years of driving in it. More