Green Chevrolet, INC. - Service Center

This was a complete disaster. What started as a quick oil change and spark plug replacement ended up in my turbo being fried due to mechanic ineptitude. They detected a leak in th What started as a quick oil change and spark plug replacement ended up in my turbo being fried due to mechanic ineptitude. They detected a leak in the pipe to to the turbo, which they fixed under warranty, but the mechanic did not reattach the pipe properly. When I left the dealership, the check engine light came up and my car started leaking oil and smoking. I ended up turning around and having to leave the car there overnight. I live an hour away and the roads were icy so I had to stay the night in Peoria to come back the next day to pick up the vehicle. When I arrived at the dealership they informed me that because the turbo was deprived of oil it was ruined and now the entire thing would require replacing, which would take at least 24 hours. This was on a friday. I was given a loaner vehicle, which they initially told me I would be responsible for gas for, but given the circumstances they agreed to pay for my gas. I returned today to fetch my repaired vehicle. While it works, it now smells like smoke inside and out, even though they say they pressure washed it and I am unsure how this repair will impact the resale value of my vehicle. I'm angry and frustrated by the whole thing and feel as though they didn't do enough to compensate me or try to detail the car to address the smoke damage. This was avoidable. I wasted two days of work waiting for my vehicle and endured a lot of stress for nothing. If they wanted to make things right they would at least offer me a few free oil changes and maybe offer to detail my car to help address the smoke smell. As it stands, once my warranty is up, I will not be servicing my car with you, nor will i recommend anyone else ot you. More

They get u in when ungetbthere and itndont take them very long to get the stuff done and the are really respectful to you long to get the stuff done and the are really respectful to you More

We chose Green for service since we were happy with past service. We had a potential recall notice about emission system. Engine light had indicated catalytic converter issue and were told unless the $4,000 service. We had a potential recall notice about emission system. Engine light had indicated catalytic converter issue and were told unless the $4,000 oil leak was repaired the light couldn't be assessed. We did have the coolant leak repaired without event. Feel like we were not listened to. The engine light is on and the car will be gathering miles until the recall will not matter. Won't know if that is perception or truth since no one checked. Disappointed. More

I got in early and was taken care of right away. Great service...could not have expected more. Great service...could not have expected more. More

This dealership is trash! !! I called and left a voicemail for service, and no one called me back!! I needed to bring my vehicle in for AC work, and it seems like it’s impossib !! I called and left a voicemail for service, and no one called me back!! I needed to bring my vehicle in for AC work, and it seems like it’s impossible to bring it in!! I need a service loaner and it’s like they act like they never have one available!!! It’s very hard to trust this dealership. I will never come back to this place again, and I highly suggest no one buy a car from the dealership because they will lie to you. More