Greater Lowell Buick GMC
Lowell, MA
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Very friendly, worked with salesman Chris an GM Jim. Also met the owners. Everyone made the whole deal go smoothly. Mom and Pop dealership. Will definitely be my go to in the future Also met the owners. Everyone made the whole deal go smoothly. Mom and Pop dealership. Will definitely be my go to in the future More
People were very friendly. Sales person, Angel Gonzalez was very professional knowledgeable and patient with me when explaining the features of the car. However, the dealership Sales person, Angel Gonzalez was very professional knowledgeable and patient with me when explaining the features of the car. However, the dealership's listing price online was less than I was quoted in person, not too reliable or honest. They almost lost the sale except for Angel. More
Very welcoming, friendly, and knowledgeable staff. Efficient process with genuine people - would highly recommend for anyone looking for a GMC! Efficient process with genuine people - would highly recommend for anyone looking for a GMC! More
Use Chris Adams!! I've worked with salespeople at a variety of dealerships. I've bought Lexus, BMW, Honda, more. Chris Adams is by far the most professional salespers I've worked with salespeople at a variety of dealerships. I've bought Lexus, BMW, Honda, more. Chris Adams is by far the most professional salesperson I've run into so far. He helped me close out on a 2017 Terrain Denali. I actually never even knew much about GMC except that they make trucks. Happened to be driving by on the way to a Jeep dealership to shop for the Grand Cherokee Limited, and thought I might as well do my due diligence and check out GMC since they had some good looking SUV's outside. Chris Adams happened to be the salesperson at the door, and I told him I was just exploring. He was the opposite of the hard sell, and more like a high-end concierge at a 5-star hotel. I work in Cambridge, and have done most of my car buying in Boston and Watertown, so it was completely random stopping up here in Lowell. So glad I did! Chris Adams basically asked me what I was interested in, asked interesting questions to try to figure out my goals, and only showed me cars that I might be interested in. When test driving, he also let me drive wherever I wanted with absolutely zero pressure to hurry back to the dealership. It really let me relax and try the car out. Then when we got back, he asked a few more questions to figure out how I felt--no pressure at all, he really was genuine in trying to understand my goals. I left the dealership thinking I'd end up in a Grand Cherokee, but after trying the Cherokee out and feeling the quality and comfort was a level below that of the Terrain, I waited a couple days before contacting Chris again. Not a single phone call from the dealer, which is what I'd requested, since I find phone calls and voicemails tiresome. We started the process over email, and Chris was super responsive and detailed. A 10 out of 10 experience, I would get another GMC when it's time to get another car if Chris is still around just to deal with him. More