Greater Chicago Motors

Great Experience Thanks to Amazing Sales Associate This is my first experience with Greater Chicago Motors. My purchase was a 2015 BMW with very low miles. Overall my experience at Greater Chicago Moto This is my first experience with Greater Chicago Motors. My purchase was a 2015 BMW with very low miles. Overall my experience at Greater Chicago Motors was amazing and I couldn't be happier with the service. Dealership Complex: Very nice and clean dealership and designed in somewhat modern fashion. The location that I went to (current location) is very new and it shows. They have a nice waiting area with beverages and TV. They also have a extensive inventory of vehicles ranging from Mercedes to Ferrari, which you can browse while you wait for sales or service. Service (my experience): I found my car through cars.com and reached out to the dealership. Ahmed replied promptly and provided significant amount of information. As I lived in Detroit and would not be able to readily come and see or drive the car, Ahmed, without me asking, took a bunch of videos of the car, bumper to bumper and sent them to me. I was also trading in a car, and Ahmed was able to give me exactly what I was expecting for my car, just over the phone. I simply had to send him a couple of pictures and VIN number of the car. The entire deal was done prior to me driving to Chicago. When I drove to Chicago, Ahmed had the car ready. He took me for a test drive and then when we got back, allowed my wife and I to spend as much time as needed in the car to make sure everything was exactly how we wanted. I also had the pleasure of briefly speaking with the owner, Sam, who was very pleasant and down to Earth. Additionally, the Finance Director, Chad was also a delight and made the entire signing process very quick and easy. Finally, when I got back home, I noticed that the car was showing an error related to the battery. After a few days of noticing the same error, I took the car to the BMW dealership to get it fully checked out. The dealer gave me a quote to replace the battery, which I forwarded to Ahmed. I promptly got a response from him and next day, he proceeded to cover half of the expense, considering that it was a normal wear item. Overall, I couldn't be more pleased with my experience at Greater Chicago Motors. And in particular, Ahmed made the whole experience from start to finish, spectacular. A dealer who keeps Masarati's and Farrari's as part of their inventory, I expected would have been very non-responsive to customers of BMW/Mercedes, but it was completely the opposite. Ahmed made my wife and I feel like we were very important customers. I highly recommend Greater Chicago Motors and Ahmed for your next luxury car! More

Great experience I worked with Ahmed via email, texts, and calls. I had been looking for my hard-to-find car for over a year. When I found it at Greater Chicago Motor I worked with Ahmed via email, texts, and calls. I had been looking for my hard-to-find car for over a year. When I found it at Greater Chicago Motor Company, Ahmed contacted me quickly to discuss my needs. Since I would be flying into Chicago and hopefully driving the car home, I asked a million questions, requested pictures, read dealership reviews, and asked more questions. Honestly, there were some terrifying reviews. I can honestly say I had a perfect experience, from beginning to end. I know things can go wrong and those people are the most likely to write reviews, but I have to say in my case, I have only good things to say. I scheduled an appointment with another independent 3rd party (the closest dealer of the actual make of the car) for a pre-purchase inspection. I was concerned this might be a problem but instead was told make the appointment and we'll make it happen. The car checked out perfectly except the front brakes needed updating. I was going to just take care of those, assuming that are normal wear and tear on a vehicle. When Ahmed found out they were mentioned on the inspection, without me asking at all, I got a text later from him of a picture of my car getting new, ceramic dust-free brakes at no charge. He said he didn't feel right letting me drive away needing anything and scolded me for not asking him to redo them in the first place. I had a total of 14 hrs to drive home, so I greatly appreciated this care. He also raided their fridge for Monster drinks to keep me awake for the drive. Haha. The car is GREAT!! I had a fun, amazing drive home and it is perfect. Thanks Ahmed for everything. The next time I need a car, I will definitely look at your inventory to see if you're having a Maserati sale. 😂 More

Ahmed Karkukly - Salesman of the Year Ahmed is Awesome! Messaged him in the morning & He had My Chevy Corvette ready to go in the evening. He just gave me the keys & let me go with my dad Ahmed is Awesome! Messaged him in the morning & He had My Chevy Corvette ready to go in the evening. He just gave me the keys & let me go with my dad for a test drive. Totally unexpected. He met my Family and took them for a Tour while I handled paperwork. He was very direct with us and explained into detail how the taxes, fees, would affect the pricing. Cool dude! Took a few pictures with him. More

Great Experience! Absolutely professional experience. Received car and it was exactly as described. I would highly recommend this dealership!! From the negotiations all Absolutely professional experience. Received car and it was exactly as described. I would highly recommend this dealership!! From the negotiations all the way to the vehicle delivery to my house, this was a very smooth experience! More

Amazing Experience, highly recommend! I left a happy customer yesterday ! I did my research thoroughly and upon speaking with William, I was convinced this was the dealership I was going t I left a happy customer yesterday ! I did my research thoroughly and upon speaking with William, I was convinced this was the dealership I was going to find my perfect car at. All white Audi truck, beautifully loaded! Customer service was amazing ! Lot was gorgeous! I feel like I got a great deal! More

Scammers make promises can't keep them My review would be too long to post in its entirety here so I am going to provide a cliff note version. In short, I bought this first car for my son My review would be too long to post in its entirety here so I am going to provide a cliff note version. In short, I bought this first car for my son a 2010 VW CC which I dealt with SAM SALEM throughout the process. He is the wholesale buyer for the dealership. SAM SALEM song and danced us with words for months about how great he was and how he was all about the customer etc. Was complete BS!!! Finally said he found a great car which I was supposed to pay wholesale for plus a $600 fee for service of buying directly through auction. Once he got the car in his possession which took forever, he said he had his mechanic check it out and it was very good. Even said this car can last your son several years. So the bad news started when the car was being shipped here by an independent trucking company SAM had contracted. When I spoke to the truck driver about coordinating drop off, he mentioned the car would not go into reverse. I immediately spoke to SAM SALEM and he said it was likely a linkage problem and an easy fix and not to worry. Said regardless of what was wrong he would make good and take care of it. He even preset an appointment at my local VW dealer to have the car inspected upon arrival. Perhaps the RED flag I should have listened to and simply not accepted delivery. However, SAM SALEM being the smooth talker he is, made me feel at ease that if it needed repair he would make good on his word. So we took delivery of vehicle - SAM SALEM brought the car down from Chicago himself via a pick-up truck and a vehicle hauler. Keep in mind that the truck driver that gave me the bad news about transmission, ended up taking the car to the dealership first which is where SAM SALEM supposedly had the car inspected. Once the car was in my possession, we did take it to VW of Noblesville IN. Here is where it gets bad. The car had a bad transmission and was basically inoperable! Car's core support was broken, cars manifold was bad! Not to mention car had a pretty good dent on the passenger side that was never mentioned. Also, keep in mind I purchased car sight unseen based on the word of this guy SAM SALEM. Cost to repair all of this and get the car roadworthy - Over $6,000. Thankfully, I found a great local mechanic who saved me a couple of thousand dollars. Now there are usually two sides to every story. This one I can assure has no other side besides lies and promises. If they reply to this, which I am sure they don't care enough to do so, it will no doubt be excuses and lies. Bottom line, DO NOT purchase a vehicle from her or SAM SALEM. You will be courted and made to feel like a friend and then crapped all over. The worst part is for weeks upon weeks, SAM SALEM said he would be depositing money into my PAY-PAL account to at least cover the transmission. Never happened and the slimeball disappeared into the night just like the typical shady car salesman. It's a shame that people no longer have the common decency to keep their word and do the right thing. There is actually so much more to this but again not enough screen to tell it all. STAY away from dealer and SAM SALEM and SAM ABBAS. More

Very easy to do buisness with I noticed this car on the website and sent an inquiry. The next day I test drove the car. Ahmed, the Sales Manager, gave me the option to drive with I noticed this car on the website and sent an inquiry. The next day I test drove the car. Ahmed, the Sales Manager, gave me the option to drive with or without him. After the test drive, we talked numbers. Before I decided, I asked if I could take the car to a local shop to have an inspection. Without hesitation, Ahmed handed me the keys and said, "I'll see you in a little bit." I appreciate the trust he had in me and the vehicle. I wanted to sleep on it. Called the next morning and purchased the car. There was no pressure and the process to purchase was easy. I also like that I didn't have to have temporary plates, they put the plates on and we were on our way. More

Deal at Greater Chicago Motors Nice service and everything went through quickly and smoothly. Very kind staff team! And the inventory vehicle was taken good care and kept in good s Nice service and everything went through quickly and smoothly. Very kind staff team! And the inventory vehicle was taken good care and kept in good shape. More

Great service Ahmed was extremely nice and helpful, as was Chad. We enjoyed our visit and would absolutely recommend your dealership to friends and family. Take car Ahmed was extremely nice and helpful, as was Chad. We enjoyed our visit and would absolutely recommend your dealership to friends and family. Take care of my Fiat! 😁 More

2016 BMW 7 series I don't normally give 5/5 to anyone but Greater Chicago Motors provided flawless service. Initially i was little worried because i historically had ve I don't normally give 5/5 to anyone but Greater Chicago Motors provided flawless service. Initially i was little worried because i historically had very sour experience buying vehicle from a dealership out of state but these guys are fantastic. Thank you Wally and Chad. More