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Great Lakes Toyota - Service Center

Findlay, OH

4.7
377 Reviews

377 Reviews of Great Lakes Toyota - Service Center

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December 14, 2024

I drive 50+ minutes to get my vehicle serviced, and I've been doing that for 10 1/2 years. I believe it's well worth the time and effort to receive the kind of service I've gotten here. More

by mherzog4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Great Lakes Toyota responded

Thank you for your loyalty and dedication to Great Lakes Toyota over the years! We're delighted to hear that our service makes the drive worthwhile. Safe travels, and we look forward to seeing you again soon!

December 13, 2024

Noah was kind, courteous and professional. Explained everything that was going to be maintained at 120K miles. Always enjoy working with Noah. More

by LRINNIGER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Great Lakes Toyota responded

We're delighted to hear that Noah always provides such excellent service for you at Great Lakes Toyota! Thank you for sharing this wonderful feedback with us!

December 11, 2024

Excellent service. Good communication and timely. Pleasant waiting area with fresh hot coffee. Thank you on a job well done. More

by jlwilkin136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Great Lakes Toyota responded

We're delighted to hear you enjoyed the excellent service and amenities at Great Lakes Toyota! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

December 05, 2024

Fast, friendly and efficient service. LOVE my Subaru and the whole team works to keep customers satisfied from purchase to service. More

by KMREA
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Great Lakes Toyota responded

We're delighted to hear that you're loving your Subaru and had a great experience with our team at Great Lakes Toyota! Thank you for highlighting our commitment to fast, friendly, and efficient service. We look forward to continuing to serve you in the future!

December 05, 2024

Always good, prompt, courteous, but didn’t the complimentary car wash like used to have? More

by stevehaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Kind team that has taken care of my truck for 40k miles now that I will continue to go to for any help. Between the kindness and never getting haggled there. Wouldn’t go to another place unless I had to More

by Dj Laubenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay
Dec 02, 2024 -

Great Lakes Toyota responded

Dj, we're delighted to hear that our team at Great Lakes Toyota has consistently provided you with excellent service for your truck. We appreciate your loyalty and look forward to continuing to assist you in the future!

December 01, 2024

Noah is great to work with. I feel like he cares .and gets me in quickly. Like the waiting room too. More

by TAMARAMONK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Great Lakes Toyota responded

It's great to hear that you enjoyed the visit, Tamara! We look forward to seeing you back next time! - Great Lakes Toyota

November 23, 2024

I don’t want to right a review, this should be optional. Please chance. Thank you. More

by ZIMDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 25, 2024 -

Great Lakes Toyota responded

Thank you for the five-star review! - Great Lakes Toyota

November 22, 2024

Very attentive, employees & kindness shown. They were quick and thorough! Very thankful for their service More

by jodyjava04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey
Nov 22, 2024 -

Great Lakes Toyota responded

Thank you for sharing your review, Jody! We're thankful for your business! -Great Lakes Toyota

November 15, 2024

Dan texted or call me with updates and did the inspection himself on the car More

by JIMMY_WOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Great Lakes Toyota responded

Thank you for sharing your experience, Jimmy! We're happy to hear Dan provided timely updates and we hope to see you again next time here at Great Lakes Toyota!

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