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Great Lakes Subaru - Service Center

Findlay, OH

4.8
435 Reviews

435 Reviews of Great Lakes Subaru - Service Center

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March 07, 2025

Fast service and friendly staff! Comfortable waiting space with snacks and drinks. Thank you for the fast service! More

by MCLOUSE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Mar 10, 2025 -

Great Lakes Subaru responded

We're delighted to hear you enjoyed the fast service and comfortable amenities at Great Lakes Subaru! Thank you for sharing your experience with us. We look forward to welcoming you back in the future!

March 02, 2025

Everything was done well but the parts did not arrive on time to complete the service in a timely manner. We should have brought the vehicle back when the parts arrived. My wife did not like not having he More

by krowhaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 03, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with us at Great Lakes Subaru! We're glad Lindsey was able to assist in arranging the warranty coverage and provide a loaner vehicle during the delay. We appreciate your patience and understanding, and we're here if you need anything else!

February 26, 2025

Everything was done well. Even the vehicle was washed before it was returned to me. More

by HANDCSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Feb 26, 2025 -

Great Lakes Subaru responded

Thank you for reviewing your recent visit here at Great Lakes Subaru! We appreciate the feedback and hope to see you again in the future!

February 24, 2025

Riley in service helped me with getting a warranty issue fixed and Noah helped with my routine service More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley and Noah in service
Feb 24, 2025 -

Great Lakes Subaru responded

JB, we're delighted to hear that Riley and Noah provided you with excellent service at Great Lakes Subaru. Thank you for sharing your experience! Safe travels!

February 24, 2025

Team did a great job of keeping me informed as to the progress of the service and subsequently, suggestion for new tires More

by TMRODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Chaudron
Mar 06, 2025 -

Great Lakes Subaru responded

Hi Rodman, we're glad to hear that our team at Great Lakes Subaru kept you well-informed during your service visit. Thanks for the feedback and drive safely!

February 23, 2025

Andre very pleasant and knowledgeable Service department always nice, friendly, knowledgeable Clean surroundings Thoughtful to have snacks and drink More

by JOYCEMARONEY2643
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Great Lakes Subaru responded

Joyce, we're delighted to hear that Andre and our service department made your visit a pleasant one at Great Lakes Subaru. We appreciate the feedback on our amenities too! Thanks for sharing your experience with us! Safe travels!

February 23, 2025

Always oustanding and friendly service at Great Lakes Subaru.....Noah went over and above to solve my vehicle problems! Thank you so much! More

by Odette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Courtney
Feb 24, 2025 -

Great Lakes Subaru responded

Odette, we're delighted to hear that Noah provided outstanding service and went above and beyond for you at Great Lakes Subaru. Thank you for sharing your experience with us!

February 21, 2025

I,ve dealt with Noah in service over a number of years with the three Subaru Foresters that I’ve leased from Great Lakes / Lariche Subaru. He’s always been knowledgeable, courteous, and a frIendly person More

by DAVEREJENT5562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Courtney, Chuck Taylor, Justin Lariche
Feb 21, 2025 -

Great Lakes Subaru responded

Thank you for sharing your experience with Noah and the team at Great Lakes Subaru! We're delighted to hear that you've consistently received knowledgeable and courteous service over the years. Your kind words mean a lot, and we're grateful for your continued support!

February 20, 2025

The employees were very kind and helpful and informative. They were very welcoming and friendly. More

by PINKSTER883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley was welcoming and kind. He sought me out when work was done and was very nice.
Feb 20, 2025 -

Great Lakes Subaru responded

This review means more to our team than you know! Thank you for being a loyal customer! - Great Lakes Subaru

February 18, 2025

Unsatisfied with the service I called to schedule about on my 21 Highlander. I was told the vehicle would be driven to hear and understand the noise i am experiencing and also have an oil change/tire rotat More

by NICOLEGERKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of the service names. Lindsay was the communicator
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